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Academics

Faculty | International Students | Bookstore | Commencement

The need for physical distancing and the limited number of classroom spaces available means many classes will be taught remotely, and students will know by July 1 whether their courses will be offered face-to-face or remotely.

UCF will switch to remote instruction following the Thanksgiving holiday to minimize risk associated with a potential virus resurgence. Final exams and assessments will be remote.

University operations will be normal, with residence halls, libraries and study and dining spaces will remain open for student use. Because students are permitted to return to UCF Housing for the two weeks of the fall semester following Thanksgiving, no refunds will be provided to students who elect to not return to their residence.

It is possible, and UCF’s plan is flexible and can be adjusted based on evolving public health conditions.

Faculty are being encouraged to plan courses so that students who fall ill will be able to continue in the class and learn remotely during the time they are ill, quarantined or isolated. Also, attendance requirements have been discouraged.

Yes. The COVID-19 Return to Campus policy was developed to implement campus health measures and provide for clear communication of enforcement steps for noncompliance. The policy applies to all members of the university community, as well as visitors and individuals and contractors who conduct business with the university, and it will apply to all facilities owned or controlled by the university.

The policy is available online and will be updated to reflect changes in federal, state and Board of Governors guidance or changing health conditions.

Individuals who violate the COVID-19 Return to Campus policy will be given an opportunity to correct their behavior and may be asked to repeat training. Repeated acts of noncompliance will result in the individual’s removal from campus until compliance is achieved. Continued noncompliance may result in disciplinary action for faculty, staff and students, up to and including dismissal utilizing existing disciplinary action regulations and policies. Consequences for violating this policy do vary based on severity of offense.

Guidance to those on the front lines of enforcement is currently being developed, with special focus on ensuring the new requirements are enforced equitably, and will be shared with the campus community later this summer. View the COVID-19 Return to Campus policy.

Faculty

Faculty at elevated risk for severe illness form COVID-19 will instruct courses remotely. Normal processes should be followed in the event a faculty member falls ill during the semester.

For faculty who offer quizzes and exams online, the university offers two options for test proctoring: ProctorHub and Respondus LockDown Browser.

For first-time users interested in a simpler proctoring system, consider using ProctorHub. If you are interested in using LockDown Browser, we encourage you to contact Webcourses@UCF Support.

International Students

Yes. According to the July 24 Student and Exchange Visitor Program (SEVP) Guidance, current students may remain in the United States as long as they are enrolled full-time and maintaining F-1 status. Current students are not required to have an in-person course, and all courses may be online. Refer to the UCF Global COVID-19 FAQ page for the full-time enrollment requirement of your program.

You should enroll full-time in online classes from home to keep an active SEVIS record. Refer to the UCF Global COVID-19 FAQ page for the full-time enrollment requirement of your program.

Your Fall 2020 enrollment requirement depends on your SEVIS status, location, and program. Please refer to the UCF Global COVID-19 FAQ page to review the enrollment requirements for your situation.

If you would like to take the Fall 2020 semester off, you should complete the Exit Form and depart the United States. You will likely need to receive a new initial I-20 to return to resume your studies in a future semester. Receiving a new initial I-20 means that you will be required to pay the SEVIS I-901 fee again ($350) and that your eligibility clock for Curricular Practical Training (CPT) and Optional Practical Training (OPT) would be reset. You would need to be enrolled for a full academic year (a fall and a spring semester) before you would be eligible for CPT or OPT. This information may change as additional guidance is released by SEVP. If you have questions, please contact UCF Global to speak with an immigration advisor by calling 407-823-2337.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

No. Employees are not permitted to perform remote duties from outside of the United States in the Fall 2020 semester.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

UCF Global will communicate with admitted students to provide additional guidance.

We are aware that many U.S. consulates have cancelled visa interviews due to COVID-19. You may contact the U.S. consulate to reschedule your visa interview according to the instructions provided on the consulate’s website once they resume normal operations.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

Your UCF Global Immigration Advisors are here for you! Please call UCF Global at 407-823-2337 to schedule a phone or skype meeting with an advisor.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

Bookstore

There are several ways to save money at the Bookstore:

  • First Day Program – Course materials are delivered directly through WebCourses@UCF at the lowest market price and billed to your UCF student account.
  • Price Match Program – Save on new and used textbook purchases and used rental being sold directly by BN.com, Amazon or local off-campus competitors. Visit the bookstore website for more details.
  • Used Textbooks – The Bookstore has the largest selection of used UCF textbooks which is a savings of 25% off the new price.
  • Digital Titles – Save up to 80% on hundreds of available titles.
  • Rental – Save up to 80% on new and used titles.

When available, choose a digital format for instant access to textbooks and course materials. Shipping is free for orders over $49 on new, used and rental textbooks through the UCF bookstore website. You can also request your orders be held for in-store pickup, or try our new curbside pickup option for fall 2020.

Find your semester course materials through my.ucf.edu > Student Self Service > My Class Schedule.

Shop 24 hours at: UCF.BNCollege.com

Stop by the campus bookstore during regular business hours or print out a free UPS return label:

  • Go to UCF.BNCollege.com, use dropdown for Textbook Rentals, click on Rental Returns tab, enter your order ID# and email address to access your free UPS rental return label.

Please visit our campus websites for more information:

  • Select Curbside Pickup during checkout at UCF.BNCollege.com.
  • Within the order confirmation email there will be step-by-step instructions including a prompt to download the Bookstore mobile app, My College Bookstore.
  • Once your order is processed for pickup, you will receive an email notification with a reminder to download the app.
  • Within our mobile app you will notify us when you are on your way, and when you have arrive, at the designated pickup location — in front of B&N at UCF in Knights Plaza, next to the Addition Financial Arena.
  • B&N at UCF in Knights Plaza will be the pickup location for ALL curbside pickup orders.
  • Curbside pickup is currently only available at the UCF Main campus stores.

You will see several different options for textbooks and other course materials depending on the class:

  • Choose a digital format and get instant access.
  • Get new, used or rental textbooks with free shipping for orders over $49.

Commencement

We are committed to rescheduling traditional summer and spring commencements at a future date when it is safe to do so. Information will be shared with the campus community via email and posted on social media.

The Florida Board of Governors has directed UCF and all state universities to develop alternate plans for fall commencement ceremonies. While UCF will be unable to host a traditional face-to-face ceremony for our fall graduates in December, we are committed to ensuring that our students’ accomplishments are celebrated.

We understand that commencement ceremonies are a major milestone in the lives of our graduates and the loved ones who have supported them on their education journey. UCF is exploring additional ways to improve our virtual ceremonies to include memorable experiences for graduates.

Cap and gown rentals continue to be available for students who would like to take photos in their gowns. Alternatively, Herff Jones will refund students who prefer to cancel their cap and gown order completely.

We will share more information about commencement and reimbursements as soon as it’s available.


Operations

Events | Facilities | Housing

Events

University-sponsored events and programs should be virtual wherever possible without loss of effectiveness, including recruiting for Greek and student organizations, and follow CDC and public health guidelines, which may evolve during the semester.

Registered student organizations are required to submit safety plans for their requested in-person activities, including meetings, events and programming.

After considering the unprecedented situation of COVID-19, guidance from the state, and the health and safety of all, the decision was made to move orientation completely online.

This year, Freshman and Transfer students will complete their 2020 New Knight Virtual Experience. Although Orientation experience will be completed virtually, you are expected to still be available for the entirety of your Orientation date/program. Students may have different requirements throughout the day depending on their major/college.

For more information, visit orientation.ucf.edu/whats_happening

UCF Football will begin its season on Sept. 19 versus Georgia Tech. The first home game will take place on Oct. 3 versus Tulsa.

After meetings between UCF Athletics, Florida Department of Health officials in Orange County and University administration, it has been determined that stadium capacity will be reduced to 25% of the normal 44,206 capacity at the Bounce House.

Get the latest updates on the UCF Athletics website.

Yes. Knights Pantry has curbside pick up and in-pantry shopping.

Curbside Pickup: Please complete a Knights Pantry To-Go Bag form. Bags can be picked up once a week from the Knights Pantry loading dock between 10 a.m. and 5 p.m. on Monday through Friday. Bags will contain 10 non-perishable items. Additional items can be requested based on availability.

In-Pantry Shopping: For students who would like to shop inside the pantry for clothing, toiletries, electronics/ appliances and miscellaneous items, appointments will be available Monday through Friday between 10 a.m. and 5 p.m. Please complete an In-Pantry Shopping form to reserve your appointment date and time as they are filled in the order they are received. Face coverings are required to be worn upon entry.

Facilities

Yes. The RWC is providing a phased approach to reopening which includes several operational, cleaning and safety changes. Providing students with safe facilities and programs continues to be a top priority.

The RWC will continue to remain flexible due to local health conditions in our reopening plans and may alter at any time based on the guidance provided by UCF as well as state and local health officials.

Visit the Recreation and Wellness Center website for more information.

UCF Admissions has made the difficult but necessary decision to suspend our Campus Visit Experience, including campus tours and information sessions, until further notice. UnionWest tours at the UCF Downtown campus and campus tours at the Rosen College of Hospitality Management have also been suspended at this time.

Take a Virtual Campus Tour  

The Duke Energy UCF Welcome Center and the Office of Undergraduate Admissions is closed to the public until further notice.  Reach out to us via email (admission@ucf.edu) or direct message us on Facebook, Instagram or Twitter (@UCFadmissions) if you have questions or need assistance.

All shuttles for Fall 2020 will operate on their normal schedules. Seating capacity will be reduced by 20 percent and standing room will be suspended to promote distancing. All drivers and passengers should wear masks while onboard.

Shuttles will be thoroughly cleaned each day, with supplies kept on board for drivers to use on hard surfaces. Some windows will be kept open on shuttles throughout the day to allow fresh air to circulate. Several other cleaning, safety and training measures have also been implemented.

Housing

UCF Housing is open to students this fall, and all residents were required to sign a housing agreement addendum acknowledging the risks associated with COVID-19.

Yes, UCF Housing implemented the following changes this fall because of COVID-19.

Reduced Occupancy
Based on guidance from public health officials, UCF Housing moved to reduced occupancy for 2020-2021. The Towers at Knights Plaza, NorthView, Rosen Apartments, and UnionWest remained at regular occupancy. Four hundred fifty shared bedrooms in suites in the Nike, Hercules and Libra communities have been converted to single rooms for reduced occupancy.

Space and Amenity Restrictions
UCF may restrict the full use of spaces and amenities within the residential community including, but not limited to:

    • No guests or visitors, at any time, including overnight, are permitted.
    • Access to residential spaces is restricted to residential students, UCF staff and approved vendors.
    • Residents may only enter the residential building to which they are assigned unless otherwise posted (i.e., to access services such as mailroom, laundry, or staff offices).
    • Residents may only have one other building resident as a guest in their assigned room.
    • Access to and use of community amenities/space may be restricted or limited in capacity (community space, offices, lounges, kitchen, laundry rooms, elevators, etc.).

Students should have a plan for the possibility they may test positive for COVID-19. Residents will be required to isolate up to 14 days or until they receive medical clearance to return to their housing assignment.

All residents must disclose to Student Health Services immediately upon notification of positive COVID-19 test status or contact from Florida Department of Health about exposure and instruction to isolate.

UCF Housing and Residence Life has designated a limited number of spaces in Academic Year communities, Towers at Knights Plaza, NorthView, UnionWest and Rosen for UCF Housing residents who fall ill and are unable to travel to their permanent residence to isolate.


Health and Safety

Impact at UCF | COVID-19 Exposure | COVID Self-Checker | About Coronavirus | Safety Measures | Help at UCF

Impact at UCF

Yes. Cloth face coverings are being distributed at several locations on UCF’s campuses. One face covering will be assigned to each member of the UCF community, and a valid UCF ID card is required to obtain one. These or a face covering of some kind will be required at all times on campus. Find face covering distribution locations.

You can also purchase face coverings from Rock ’Em in Orlando. For each face covering sold, $5 will go to the UCF Student Emergency Fund.

There may be exceptions to face coverings in very limited circumstances. More information is listed in the COVID-19 Return to Campus Policy.

UCF has seen some employees and students test positive for COVID-19. The vast majority of UCF’s cases have involved students who are either asymptomatic or experienced only minor symptoms.

Most of the recent cases involve students who said they have not been on campus during the time they could have impacted others. Many are the result of our contact tracing efforts – reaching out to others who have had close contact with someone who has tested positive and testing them. We hope these efforts will help to reduce the spread as more members of the UCF community become aware they have tested positive.

We encourage anyone who finds themselves experiencing symptoms of COVID-19 to get tested at one of the UCF testing sites or at a location near them. Testing is important for tracking the virus and tracing to prevent further community spread, and we are already seeing that this process is effective.

View the UCF COVID dashboard for more information.

Robust tracing of COVID-19 cases at UCF will help the university identify and contain potentially impacted populations. UCF will continue to partner with state and local health officials to regularly monitor rates of new cases. Student volunteers will partner with the Florida Department of Health as contact tracers beginning this summer and will work with faculty from the College of Medicine and College of Nursing.

Cloth face coverings are being distributed at several locations on UCF’s campuses. One face covering will be assigned to each member of the UCF community, and a valid UCF ID card is required to obtain one. These or a face covering of some kind will be required at all times on campus. Find face covering distribution locations.

You can also purchase face coverings from Rock ’Em in Orlando. For each face covering sold, $5 will go to the UCF Student Emergency Fund.

Some groups will be required be tested upon return to UCF, including:

  • All students returning to university-owned housing
  • All students and staff residing in on-campus Greek housing
  • All student-athletes whether living on or off campus

There will be no out of pocket costs to students. UCF will bill students’ insurance provider, and if insurance does not cover, UCF will cover the cost of the COVID-19 test.

For others, COVID-19 testing is available at the main campus in Garage A, but is not required to return to campus.

Detailed instructions on how to access and utilize the COVID Self-Checker are available online for employees and supervisors.

Face coverings are required any time you’re on campus. This includes in all indoor and outdoor spaces on campus, even with physical distance.

There are very limited exceptions to this:

  • While you’re actively eating or drinking; however, you should be stationary and maintain appropriate physical distancing.
  • While you’re exercising outdoors, as long as physical distance can be maintained. (Please note that the Recreation and Wellness Center requires facility guests to use a face covering or disposable mask.)
  • While you’re in your personal residence or office (a single room with a closable door) with the door closed and others are not present in the enclosed space.

COVID-19 Exposure

According to the CDC, a high-risk exposure generally involves exposure of eyes, nose or mouth, particularly if the individual was in contact of less than 6 feet for a period more than 15 minutes with a person infected with COVID-19.

If you become ill with symptoms of COVID-19, stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

UCF students and employees should call the UCF COVID Line to obtain an ordered test at 407-823-2509

Also follow these best practices while awaiting test results and if you test positive for COVID-19:

  • Do not leave your home, except to get medical care, until cleared by your healthcare provider.
  • Do not share household items.
  • Wear a mask around others if contact is necessary.
  • Report if you have tested positive for COVID-19 by calling the UCF COVID Line at 407-823-2509

If there is the possibility that you have been exposed to COVID-19 because a colleague has tested positive, you will be notified directly. Through contact tracing, the Department of Health will assess and inform all persons who may be at risk and require quarantine and/or testing. In line with public health practices and medical and student privacy laws, only those who would need to know about confirmed COVID-19 cases for personal health and safety reasons will be informed.

The Department of Health will notify UCF of all known or suspected cases at UCF, and confirmed cases will be shared with the public via a forthcoming dashboard feature on the COVID-19 website that lists confirmed cases of COVID-19 that involve a student or faculty or staff member. The dashboard will be generic in nature, in accordance with medical and student privacy laws and public health best practices.

Campus housing, Environmental Health and Safety or other areas will be apprised of known or suspected cases and the need for isolation, quarantine and appropriate cleaning and disinfecting measures.

If you test positive for COVID-19, stay home and do not come to UCF. Avoid contact with other people and social gatherings to keep from spreading your illness to others.

Employees should notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider. All students and faculty and staff members should notify UCF that they have tested positive by calling the UCF COVID Line at 407-823-2509.

This will ensure that robust tracing of cases at UCF has started and will help the university identify and contain potentially impacted populations. UCF will continue to partner with state and local health officials to regularly monitor rates of new cases. Student volunteers will partner with the Florida Department of Health as contact tracers beginning this summer and will work with faculty from the College of Medicine and College of Nursing.

If you know that you have had close contact with a co-worker, visitor, family member or other individual who has confirmed COVID-19 you should stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

A high-risk exposure generally involves exposure of eyes, nose or mouth, particularly if the individual was in contact of less than 6 feet for a period more than 15 minutes with a person infected with COVID-19.

Employees should stay home and not return to work until they meet the criteria to discontinue home isolation and have consulted with a healthcare provider and local health department. Supervisors should not require a sick employee to provide a negative COVID-19 test result or healthcare provider’s note to return to campus.

All students and faculty and staff members should notify UCF that they have tested positive by calling the UCF COVID Line at 407-823-2509. This will ensure that robust tracing of cases at UCF has started and will help the university identify and contain potentially impacted populations.

COVID Self-Checker

Students: Find detailed instructions on how to access and utilize the COVID Self-Checker online in English and Spanish.

Employees and Supervisors: Access information about completing the COVID Self-Checker online in English and Spanish for employees and supervisors.

The UCF Mobile app is available for iOS and Android smartphones and tablets at ucfmobile.ucf.edu.

If you are unable to access the COVID Self-Checker through the web, first try a different web browser (Chrome is the preferred browser for the questionnaire) or try clearing your browser cache.

Employees: If that is unsuccessful, complete the online PDF Self Questionnaire (English and Spanish) and follow the instructions based on your responses. You will also need to contact your supervisor and work together to communicate about your schedule if you select yes for the questions. If you are unable to complete the COVID Self-Checker until the technical issue is resolved, you will need to continue to work directly with your supervisor.

Submit a Technical Assistance Request located at the bottom of the questionnaire, and the COVID Self-Checker support team will resolve the issue.

Employees: Contact your supervisor if you’re unable to complete the questionnaire due to technical issues. Complete the online PDF Self Questionnaire (English and Spanish) and follow the instructions based on your responses.

You should submit a Technical Assistance Request located at the bottom of the COVID Self-Checker and reach out to your supervisor to notify them that you were unable to submit the questionnaire. You should complete the online PDF Self Questionnaire and follow the instructions based on your responses.

This field will be pre-populated with your identified manager/supervisor on record. You are permitted to change the field with the permission of your management.

Students: Temporarily submit “No” to the question “Are you living in UCF campus housing?” and then submit a Technical Assistance Request located at the bottom of the questionnaire. The COVID Self-Checker support team will investigate adding the location.

Employees: Type in your location in the text box under “Specify your primary UCF location or room if not found.”

Check the box next to “I am mobile on campus and do not have a primary UCF location.”

You should only identify symptoms that are of a new onset and not from a known chronic health condition.

No. UCF is committed to protecting your privacy.

Students: The symptoms you indicate in the self-checker will not be shared or stored in any system of record. However, the information you provide for your residence and/or first building location will be stored because it could be used to assist UCF officials in investigating possible COVID-19 exposures.

Employees: Supervisors will be notified that the employee COVID self-checker has been completed, but the symptoms you indicate in the self-checker questionnaire will not be shared with your supervisor or any other UCF staff member. Symptom data will not be stored in any system of record. However, information you provide on location will be stored because it will be used to assist UCF officials in investigating possible COVID-19 employee exposures.

Submit a Technical Assistance Request located at the bottom of the questionnaire, and the COVID Self-Checker support team will investigate adding the location.

No. UCF is not using any mobile app technology, including UCF Mobile, for contact tracing.

About Coronavirus

According to the CDC, coronavirus symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

It is recommended that if you develop emergency warning signs, including those listed below*, that you seek medical attention immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

For additional information, reference the CDC website.

It’s not the pool water that might expose you to the virus, but maybe the door handles and other objects that people are having a lot of contact with. Be sure to wash your hands frequently.

Safety Measures

Yes. Frequently washing your hands with soap and water is the best way to get rid of germs and viruses and protect yourself from COVID-19, but if that is not available, an alcohol-based hand sanitizer with at least 60 percent alcohol will work.

UCF ordered an additional 1,200 hand sanitizing stations and 2,000 cases of refills. The stations are strategically placed around campus in high-traffic areas and near commonly touched surfaces, such as near the doors at building entry points.

Yes, additional and enhanced cleaning will take place in common spaces and areas where there are frequently touched surfaces, including hallways, stairways, restrooms and elevators.

Employees will be responsible for cleaning and maintaining their individual workspaces, including desks, chairs and computer equipment.

Yes, additional signage and touch-free hand-sanitizing stations will be placed across campus.

Upgrades also are being made to UCF buildings to reduce the number of shared touchpoints in common spaces by the time the fall semester begins. These include more foot-operated door openers and touchless restroom features and elevators.

Classrooms will be cleaned daily. Additional and enhanced cleaning will take place in common spaces and areas where there are frequently touched surfaces, and disinfecting wipes will be available so that students can clean individual work spaces.

In addition, UCF has ordered an additional 1,200 hand sanitizing stations and 2,000 cases of refills. The stations will be strategically placed around campus in high-traffic areas and near commonly touched surfaces, such as near the doors at building entry points.

Immediate concerns should be brought to your supervisor’s attention. If it is not possible to elevate concerns at the department level, the IntegrityLine is a secure system to report suspected misconduct.

You can reach the IntegrityLine 24/7 at compliance.ucf.edu or 1-855-877-6049. All reports are reviewed by the University Compliance, Ethics and Risk Office, and investigated as discreetly and promptly as possible.

Measures being taken address ventilation, filtration, administrative controls and sterilization technology. Ventilation and filtration provided by HVAC systems can reduce the airborne concentrates of SARS-CoV-2 and, thus, reduce the risk of transmission through the air.

Filtration: UCF’s research facilities utilize MERV 9 pre-filters and MERV 14 final filters. UCF will continue to adhere to the maintenance schedules for quarterly, semi-annual and annual filter changes for all HVAC systems on campus.

Ventilation: UCF will continue to maintain design ventilation rates that are determined by ASHRAE standards for air change rates based on each building’s application.

Administrative controls: UCF is working with the Registrar’s Office on class start times and cleaning schedules, and will provide further updates when the Fall Classroom Seating Task Force further refines the model for opening in fall semester. This will result in an increase in overall ventilation effectiveness per occupant, as the design ACH rates will remain in place or increase where possible, while the population in each building is anticipated to decrease.

Sterilization technology: The university is installing additional ultraviolet-bandwidth energy (UV-C) lighting in air handler units serving instructional and administrative offices. While UV-C will not mitigate transmission risk of SARS and COVID-19 within campus buildings’ HVAC air streams, the ultraviolet energy will help inactivate the DNA and RNA of most viral, bacterial, and fungal organisms so that they are unable to replicate. The kill rate for UV-C is based on a factor of time and exposure to the light. Note that even with high-intensity UV-C irradiation, the deactivation rate will not be 100% for all biological particles.

The energy of ultraviolet light (UV-C) filtration is currently used in some air handlers on campus, as it is effective in disrupting the reproductive DNA and RNA of infectious pathogens and helps maintain a clean and sterile environment inside the air handlers. UV-C technology is currently being installed in select high-density instructional, administrative offices and operational support buildings. Buildings that are already 100% outside air, single pass airstream by design are not currently slated for UV-C lighting rollouts as none of those air systems have any return air from the occupied spaces. AHU systems in research buildings that do utilize mixed return and outside air (offices, classrooms) are slated for UV-C lighting.

Help at UCF

Counseling and Psychological Services (CAPS) is UCF’s mental health resource for students. You can visit CAPS’ website for information about and resources for coping during this time. Students can also schedule phone or virtual consultation with CAPS by calling 407-823-2811 or visiting their website.

Student Care Services continues to work remotely with anyone who needs additional academic or personal support during this time.

UCF offers our Employee Assistance Program (EAP) to all non-student employees. This program provides resources to help employees and their dependents cope with these types of life events. The EAP, administered by Health Advocate, provides confidential, short-term counseling at no cost to the employee.

Health Advocate Toll-Free Number: 877-240-6863

Health Advocate Website: HealthAdvocate.com/members


Employees

Work Schedules and Sick/Annual Leave | Working Remotely

All employees returning to any UCF campus are expected to self-check by filling out a symptom and exposure screening form in the UCF Mobile app. The COVID-19 Self-Checker is required to be completed each time an employee returns to on-site work, and supervisors will receive notifications about employees not cleared to return to the office.

Paper versions of the questionnaire are available in English and Spanish on Human Resources’ website.

All employees returning to the workplace also are required to complete the training “Returning to Campus Operations” in Webcourses that outlines health and safety protocols each of us is expected to follow.

Employees who have tested positive for COVID-19 or have been in proximity to someone who has must stay home and not come to UCF.

Employees who can continue to work remotely should, especially those at high risk of complications from COVID-19. Continued physical distancing and proper safety precautions remain critical, and this may mean a blend of remote and in-person work for some employees.

Supervisors should consider the individual needs and circumstances of their employees and are advised to remain flexible and understanding, knowing that some employees do not need to work from campus, may not feel comfortable doing so at this time, or have special circumstances that would hinder them from working on campus. Employees should work with their supervisors on their work schedule and arrangements.

Special circumstances include having a higher health risk according to CDC guidelines, being restricted by a medical isolation order or having dependent-care responsibilities.

Meetings, training sessions and other group discussions should continue to occur in virtual platforms, rather than traditional face-to-face meetings, as much as possible. Some of the available tools are Skype, Teams and Zoom. Continued physical distancing remains critical to prevent further spread of COVID-19.

Departments should proceed as they normally would with regular orders for office items such as soap, hand sanitizer, paper towels and other cleaning supplies. These items are especially important as employees begin returning to work and have the need to clean their personal workspaces, and departments should continue with their normal processes for procuring these supplies at their own cost.

Departments with additional needs for cleaning and disinfecting supplies beyond their regular orders should seek authorization prior to purchasing by directing their requests to eoc@ucf.edu. It is important that any new requests for items intended to prevent further spread of COVID-19 funnel through this centralized request system in case there is a possibility for future reimbursement.

Employees should stay home and not return to work until they meet the criteria to discontinue home isolation and have consulted with a healthcare provider and local health department. Supervisors should not require a sick employee to provide a negative COVID-19 test result or healthcare provider’s note to return to campus.

All students and faculty and staff members should notify UCF that they have tested positive by calling the UCF COVID Line at 407-823-2509. This will ensure that robust tracing of cases at UCF has started and will help the university identify and contain potentially impacted populations.

Work Schedules and Sick/Annual Leave

Yes, your supervisor has the authority to cancel any pre-approved leave request, especially in circumstances where there are serious staffing shortages as a result of illness.

Employees who can continue to work remotely should, especially those at high risk of complications from COVID-19. Continued physical distancing and proper safety precautions remain critical, and this may mean a blend of remote and in-person work for some employees.

Supervisors should consider the individual needs and circumstances of their employees and are advised to remain flexible and understanding, knowing that some employees do not need to work from campus, may not feel comfortable doing so at this time, or have special circumstances that would hinder them from working on campus. Employees should work with their supervisors on their work schedule and arrangements.

Special circumstances include having a higher health risk according to CDC guidelines, being restricted by a medical isolation order or having dependent-care responsibilities.

Employees covered by a UCF Short Term Disability (STD) plan may be eligible for benefits if they are diagnosed with the illness and are sick and unable to perform the major duties of their job due to the sickness. Contact information for the STD carriers are listed below:

Colonial Life: 888-756-6701 or www.visityouville.com/stateoffl

The Gabor Agency: 800-330-6115 or http://www.gaboragency.com/your-benefits/university-central-florida/group-disability/disability-insurance

To minimize the potential exposure to others, it is very important that you stay home while you have any contagious illness. If your illness qualifies under the federal Families First Act, you may be eligible for emergency leave pay. Alternatively, the following options may be available to you, although not all options will be available in all situations depending upon the nature of the job responsibilities and the extent of the illness.

  • Make up the work on an hour-for-hour basis during the same workweek for non-exempt (hourly paid) employees with supervisory approval. UCF’s workweek begins at 12:00 a.m. on Friday and ends at 11:59 p.m. on the following Thursday.
  • Exempt employees may make-up the work on an hour-for-hour basis during the same pay period with supervisory approval.
  • Request a Leave Without Pay for up to ten days with supervisory approval. If an employee is out more than 10 days, the employee will need to request a Medical Leave of Absence. The Medical Request Leave Form is located at https://hr.ucf.edu/files/MedicalLeaveRequestForm.pdf
  • Use a combination of the options above.

Per the Department of Economic Opportunity, if your employer reduces your hours, you may be eligible for partial benefits. If you are earning less than $275 in gross earnings per week, you can file a claim to determine if you would be eligible to receive partial payments. More information is available at: connect.myflorida.com/Claimant/Core/Login.ASPX

No. Bringing a child to work is not permitted under a stay-at-home order. The only persons allowed on campus are employees who have been approved by their dean or vice president as being critical to the university’s continued operation. These employees include: first responders, healthcare professionals, supply chain personnel, critical infrastructure support personnel, approved researchers and instructors, and certain contractors. If you are not able to work remotely, the following options are available, although not all options will be available in all situations depending upon the nature of your job responsibilities:

  • Use accrued sick or annual leave, due to the threat of exposure to illness.
  • Make up the work on an hour-for-hour basis during the same workweek for non-exempt (hourly paid)
    employees with supervisory approval. UCF’s workweek begins at 12:00 a.m. on Friday and ends at 11:59 p.m. on
    the following Thursday.
  • Exempt employees may make-up the work on an hour-for-hour basis during the same pay period with
    supervisory approval, or if absent for a full workday, may use accrued leave.
  • Request a Leave of Absence (annual leave usage for pay) or Leave of Absence (without pay) if you will be out
    more than 10 days.
  • Use a combination of the options above.

Please note that on March 18, 2020, the Families First Coronavirus Response Act was signed into law and became effective on April 1, 2020. University leadership is now working to understand how this new law may apply to UCF employees. More information will be provided when it becomes available, so please check back for details in the coming days.

The following are COVID-19 qualifying reasons for emergency paid sick leave:

  1. The employee is subject to a federal, state or local quarantine or isolation order related to COVID-19;
  2. The employee has been advised by a health care provider to self-quarantine due to concerns related to COVID-19;
  3. The employee is experiencing symptoms of COVID-19 and is seeking a medical diagnosis;
  4. The employee is caring for an individual who is subject to a quarantine or isolation order or has been advised by a health care provider to self-quarantine;
  5. The employee is caring for a son or daughter because the child’s school or place of care has been closed or the child’s childcare is unavailable due to COVID-19 precautions;
  6. The employee is experiencing any other substantially similar condition specified by the Secretary of the HHS in consultation with the Secretary of the Treasury and the Secretary of Labor.

For more information, visit https://hr.ucf.edu/families-first-coronavirus-response-act/.

Working Remotely

Learn more about working remotely

CARES Act

Disbursement Information | Round 2 of Funding

The application window to apply for CARES Act funds closed at 11:59 p.m. on Tuesday, May 19. Please note that assistance is subject to availability of funds, and applicants must meet eligibility criteria.

Undergraduate, graduate and medical degree-seeking students are eligible, but must have submitted a 2019-2020 FAFSA or must submit a FAFSA application by the June 30 deadline in order to be eligible for the funding. Students must also meet federal aid eligibility criteria, including but not limited to:

  • Being a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident)
  • Having a valid Social Security number
  • Having a high school diploma, GED or completion of high school in an approved homeschool setting
  • Being degree-seeking
  • Must be enrolled in the term for which they are seeking assistance
  • Cannot be in default on federal student loans
  • Being registered with Selective Service, if male
  • Meeting Satisfactory Academic Progress
  • Cannot exceed aggregate loan limit or Pell Grant lifetime usage
  • Cannot owe an overpayment on federal aid programs

Additionally, students enrolled in an all online program of study are not eligible.

Funding is limited, and applications will be reviewed based upon request. For students who are not eligible for CARES Act funding, UCF will evaluate applications to determine whether other forms of assistance may apply.

Students may still be eligible for CARES Act funding but must submit a FAFSA application. We recommend these students apply for CARES Act funding and fill out a FAFSA application, which takes the Department of Education 48-72 hours to process.

CARES Act funds are designed to assist with expenses related to the disruption of campus operations due to COVID-19, such as housing, food, course materials, technology, healthcare and child care.

Due to the anticipated high volume of applications, we expect that it will be 3-4 weeks before students will receive the money.

We encourage all eligible students in need to fill out the emergency grant application and outline their hardships.

Award amounts will vary based upon student’s request and available funding.

Every application will be evaluated individually, and the amount granted will be based on the request and available funding.

Yes, students who graduated in Spring 2020 were eligible to apply for funding. The application window closed at 11:59 p.m. on Tuesday, May 19.

Students who do not meet the eligibility requirement for CARES Act funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

Students are encouraged to review their financial aid package and can contact Financial Aid by emailing sfasapandpj@ucf.edu. They should include “Professional Judgement” in the subject line and provide a detailed explanation of their special circumstance. Please allow 3-5 business days for a response.

If students are continuing to experience financial distress, they are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

Yes, students may be eligible for both forms of support. Those who have applied for the Student Emergency Fund are encouraged to also apply for CARES Act funding.

The federal legislation outlined eligibility criteria, not UCF. The federal funding is designed to assist students who meet eligibility criteria and who had their face-to-face instruction impacted by COVID-19.

Students who do not meet the eligibility requirement for CARES Act funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

No, the CARES Act money is a federal emergency grant that is not required to be repaid.

If families incurred expenses due to reduced work hours or loss of employment due to COVID-19 and those circumstances impacted students’ ability to pay for expenses related to their pursuit of higher education — such as housing, food, course materials, technology, healthcare and child care — students may apply and explain how these circumstances impacted their ability to pay for their academic-related expenses.

If your question is not answered here, email CARESAct@ucf.edu. Emails will be responded to within 48 business hours in the order in which they were received.

Students should complete the CARES Act funding application. Students also may be directed to Student Care Services for further assistance and can email caremanager@ucf.edu.

UCF students are being affected in very real ways by the COVID-19 pandemic. If you’re among those in a position to help UCF students who are struggling due to the COVID-19 pandemic,  pledge your support through the university’s relief fund.

Disbursement Information (Updated July 23, 2020)

UCF will award more than $3.5 million to the more than 3,800 students who met eligibility criteria and completed the second application for the CARES Act.

This brings UCF’s total of CARES Act awards to more than $20.3 million to 23,328 eligible students, with additional disbursements of awards expected to go to eligible students in the coming weeks, exhausting the federal aid.

UCF’s total CARES Act awards totaled more than $20.3 million and were distributed to 23,328 eligible students. Additional disbursements of awards are expected to go to eligible students in the coming weeks, exhausting the federal aid.

The university followed guidance from the U.S. Department of Education and prioritized assistance to eligible students with the most urgent needs, providing up to 75 percent of the available funds for grants to Pell-eligible students, with the balance to non-Pell-eligible students.

Students whose education has been disrupted due to COVID-19 were given the opportunity to receive this funding by outlining the different areas (housing, food insecurity, utilities, etc.) for which they were experiencing financial impacts caused by COVID-19, and when possible, UCF worked to provide funding in the amount requested.

Students who have direct deposit associated with myUCF will receive their funding directly into that account. Only U.S bank accounts can be used for direct deposit, and some banks take longer to process payments.

Students without direct deposit will be mailed a paper check to the home address on record with the university. The home address in myUCF must be a residential U.S. address.

You may contact Student Care Services to discuss eligibility and availability of other funds by emailing caremanager@ucf.edu.

The email you received explained why you did not receive CARES Act funding. Please review that message closely. If you believe the decision was in error, please contact caresact@ucf.edu.

If you were ineligible to receive CARES Act funds or have received Cares Act funds, but are still experiencing financial distress, you can reach out to Student Care Services at caremanager@ucf.edu or 407-823-5607 to discuss and explore additional resources that may be available.

Eligibility for CARES funds was extended to undergraduate, graduate and medical degree-seeking students who had submitted a 2019-2020 FAFSA by May 19, the date the CARES Act application closed. Students must also have met federal aid eligibility criteria, including but not limited to:

  • Being a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident)
  • Having a valid Social Security number
  • Having a high school diploma, GED or completion of high school in an approved homeschool setting
  • Being degree-seeking
  • Must be enrolled in the term for which they are seeking assistance
  • Cannot be in default on federal student loans
  • Being registered with Selective Service, if male
  • Meeting Satisfactory Academic Progress
  • Cannot exceed aggregate loan limit or Pell Grant lifetime usage
  • Cannot owe an overpayment on federal aid programs

Additionally, UCF Online students were not eligible.

Round 2 of Funding

The application for the second round of CARES Act funding closed at 11:59 p.m. on July 5.

Yes. Students may receive additional funding if they meet eligibility criteria and have additional expenses.

For students who completed the CARES Act application in round 1 of funding but did not receive funding because they only completed the 2020-2021 FAFSA, were enrolled for the spring or are currently enrolled for the summer term, your application will automatically be considered, but you may complete a new application if you have updated expenses.

For students who are summer B admits, who completed the CARES Act application in round 1, and completed either the 2019-2020 or 2020-2021 FAFSA, your application will automatically be considered, but you may complete a new application if you have updated expenses.

Students must be enrolled for the summer term, have completed a 2019-2020 or 2020-2021 FAFSA and meet other federal eligibility criteria.