UCF is committed to the safety of all their Knights. UCF remains in regular contact with local, state and federal health agencies, and we’ll continue to share precautionary measures and other updates.
My child is on campus and doesn’t feel well. How can he/she get help?
On-campus students who feel ill should call Student Health Services at 407-823-2509.
What assistance is available to me to help me cope with COVID-19 or other life events?
Counseling and Psychological Services (CAPS) is UCF’s mental health resource for students. You can visit CAPS’ website for information about and resources for coping during this time. Students can also schedule phone or virtual consultation with CAPS by calling 407-823-2811 or visiting their website.
Student Care Services continues to work remotely with anyone who needs additional academic or personal support during this time.
UCF offers our Employee Assistance Program (EAP) to all non-student employees. This program provides resources to help employees and their dependents cope with these types of life events. The EAP, administered by Health Advocate, provides confidential, short-term counseling at no cost to the employee.
Health Advocate Toll-Free Number: 877-240-6863
Health Advocate Website: HealthAdvocate.com/members
Can I still access Knights Pantry for groceries?
UCF’s Knights Helping Knights Pantry is offering students to-go bags with up to 10 food and toiletry items for curbside pickup. If you’re interested in this service, please fill out this form to order a bag.
Curbside pickup is available from 11 a.m. to 5 p.m. Monday through Friday at the loading dock behind the Knights Pantry in parking lot B9.
Is the RWC closed?
The Recreation and Wellness Center (RWC) and Wellness and Health Promotion Services (WHPS) will close effective March 14, 2020 as part of the preventative steps UCF is taking to minimize health and safety risks to our students, faculty, and staff due to the spread of 2019 Novel Coronavirus (COVID-19).
The closures will last at least two weeks or until university emergency management officials clear the UCF community to use RWC and WHPS programs and services again. The closures include:
- Recreation and Wellness Center
- Recreation and Wellness Center (Main)
- RWC @ Downtown
- RWC @ Knights Plaza
- RWC @ Ferrell Commons
- William E. and Mary Jo Davis Recreation Area at Lake Claire
- RWC Leisure and Lap Pools
- RWC Tennis Complex, Sand Volleyball Courts, and Outdoor Basketball Courts
- RWC Park
- Disc Course and Challenge Course
- Wellness and Health Promotion Services
- WHPS Offices (first floor of the RWC)
The RWC is an early voting site for eligible voters in Orange County and will remain open to people wanting to cast an early ballot from 10 a.m. to 6 p.m. through Sunday, March 15.
What precautions is UCF Dining Services taking?
Dining Services has enhanced sanitation procedures already in place and has temporarily paused the use of reusable cups in its facilities. Everyone is encouraged to thoroughly wash or sanitize their hands prior to eating.
Will mail and supply delivery continue?
As long as the university is open, mail service will continue. Supply delivery may fluctuate as vendors will implement their own procedures and may not be making deliveries. If you have not already done so, we suggest checking in with your suppliers and making plans to ensure you have all the materials you need for your work.