If students are continuing to experience financial distress, they are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing email@example.com.
Am I eligible for HEERF awards?
Undergraduate, graduate and medical degree-seeking students are eligible. Recent update to the federal guidelines now allow many of our non-degree seeking to now be eligible. Non-degree students in Continuing Education programs are not eligible. Students must have submitted a 2020-2021 FAFSA or must submit an error-free FAFSA application by the application deadline in order to be eligible for the funding.
- Students must also be a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident).
- Students must be enrolled in the term for which they are seeking assistance
Funding is limited. For students who are not eligible for HEERF funding, UCF will evaluate applications to determine whether other forms of assistance may apply.
How can I help or donate additional funds to support students?
If you’re among those in a position to help UCF students who are struggling due to the COVID-19 pandemic, pledge your support through the university’s relief fund.
How can students apply for HEERF funds?
UCF sent an email to students April 1 with a link to the application. Applicants must meet eligibility criteria. Assistance is subject to the availability of funds, and a second application opened in April due to a surplus of funds following the first application period in February.
How did UCF develop eligibility criteria?
The university followed guidance from the U.S. Department of Education.
How long before I know if I’m awarded HEERF funds?
We expect to award the funds to students in late April.
How much money will I get?
The maximum HEERF award is $1,000. Students who already received the maximum $1,000 HEERF award in March will not receive an additional award.
Pell-eligible students who have not received CARES or HEERF funding will be prioritized. Non-Pell eligible students who did not receive CARES or HEERF funding will be the next priority group, followed by students who did not receive funding from the first HEERF round and received less than the maximum CARES award. Awards will be made based on additional criteria until the funds are exhausted.
I am a DACA or international student. What resources are available to help me?
The federal legislation, not UCF, outlined eligibility criteria. The federal funding is designed to assist students who meet eligibility criteria and who had their face-to-face instruction impacted by COVID-19.
Students who do not meet the eligibility requirements for HEERF funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing firstname.lastname@example.org.
I am not eligible for HEERF funds. What other resources are available for me?
I graduated in 2020. Can I still receive HEERF funding?
No. You must be enrolled in Spring 2021 to be eligible.
I have a student who needs financial help. Where do I refer them to?
I have experienced significant changes in income (due to unemployment, reduced work hours, divorce, death of parent or spouse) that were not captured in the 2020-2021 FAFSA. Can my FAFSA be reviewed to take these into consideration?
Students can contact Financial Aid by emailing sfaSAPandPJ@ucf.edu. They should include “Professional Judgement” in the subject line and provide a detailed explanation of their special circumstance. Please allow 3 to 5 business days for a response. Please be aware that an approved appeal does not guarantee additional funding will be awarded. All funding is contingent upon eligibility and availability of funds.
If I applied for support from UCF’s Student Emergency Fund, can I still receive a HEERF award?
Yes, students may be eligible for both forms of support. Those who have applied for the Student Emergency Fund are encouraged to also apply for HEERF funding.
Is this funding a loan that will need to be repaid?
No, the money is a federal emergency grant that is not required to be repaid.
What are the types of expenses covered by HEERF funding?
Student emergency grants can be used for any component of the student’s cost of attendance (COA) or for emergency costs that arise due to coronavirus, such as tuition, food, housing, healthcare (including mental healthcare) or child care.
What if I haven’t submitted a FAFSA for 2020-21?
Students may still be eligible for HEERF funding but must submit a 2020-21 FAFSA application. We recommend these students apply for HEERF funding and fill out a 2020-21 FAFSA application, which takes the Department of Education 48 to 72 hours to process.
What types of assistance can Student Care Services offer?
Students who are ineligible for HEERF funds and are experiencing financial crisis may contact Student Care Services to be screened for additional support. Be advised that some resources will not become available until all other avenues of financial assistance have been exhausted. If you are unsure of your current financial aid options, please contact Student Financial Assistance to confirm if you have aid available.
Students who receive HEERF funds may reach out to Student Care Services for screening for additional emergency funds if still they are experiencing a financial crisis such as pending eviction, food insecurity, or homelessness.
Student Care Services: email@example.com