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UCF continues to prioritize our community’s health and well-being following guidance from state and public health officials.

Right now, it’s more important than ever that we take care of ourselves and one another. We understand the past several months have been challenging and that things may look different than we are used to, but as Knights, we’ll get through this together.

COVID-19 Return to Campus Policy

Potential COVID-19 Exposure

Because risk of exposure exists in any public place where people are present and the pandemic is a reality across our broader community, we can expect that UCF will not be immune from continued impact.

If you or someone you know tests positive for COVID-19, here are the steps you should to take:

  • Stay home and do not come to campus.
  • Self-isolate and avoid contact with other people and social gatherings.
  • Let your supervisor or faculty member know that you’re ill and not able to come to work or class.
  • Follow the instructions of your healthcare provider to determine if testing or treatment is needed.
  • Call the UCF COVID Line at 407-823-2509 if you test positive.

Triggers for Additional On-Campus Restrictions and Increased or Full Remote Learning and Working

Explore the Campus and Community Triggers

COVID TRAINING & SELF-CHECKER

Students:

Complete the COVID-19 Student Return to Campus Training available in Webcourses. Additionally, before returning to any UCF campus, you must fill out the COVID Self-Checker available in the UCF Mobile app each day.

Employees:

Complete the COVID-19 Employee Return to Campus training available in Webcourses. All employees returning to any UCF campus also are required to fill out COVID Self-Checker available in the UCF Mobile app daily.

Visitors, Vendors & Contractors:

All UCF visitors, vendors and contractors are required to conduct symptom monitoring through the online visitor COVID Self-Checker before coming to campus or any university property.

example of COVID Self-Checker button on the UCF Mobile app

Face Coverings

Armor Up, Knights! Cloth face coverings are being distributed at several locations on UCF’s campuses. One face covering will be assigned to each member of the UCF community, and a valid UCF ID card is required to obtain one.

Questions? Check out this video about face coverings to learn more about the importance of wearing one and how to properly secure your face covering, or visit our face covering FAQs.

Distribution Locations

Main Campus
Monday through Friday
9 a.m. to noon and 1 to 4 p.m.

  • The All Knight Study locations at Ferrell Commons and Knights Plaza (Open 9 a.m. to 7 p.m.)
  • The Barnes & Noble bookstore locations at the John T. Washington Center Breezeway and Knights Plaza (Open at 10 a.m.)
  • The Spot @ UCF at the John T. Washington Center Breezeway
  • The Card Services office at the John T. Washington Center Breezeway
  • UCF Print Shop

Vending machines stocked with face coverings:

  • Business Administration I Building (outdoors)
  • Business Administration II Building
  • Classroom I Building (two on first floor)
  • Classroom II Building
  • Education Complex
  • Engineering I Building (two on first floor)
  • Engineering II Building
  • Ferrell Commons (outdoors)
  • Global Building
  • Harris Corporation Engineering Center (two on first floor)
  • Health Sciences I
  • Health Sciences II
  • Howard Phillips Hall
  • John T. Washington Center
  • Library (second floor by the reception desk)
  • Mathematical Sciences Building
  • Millican Hall (first and second floors)
  • Nicholson School of Communication and Media (two on first floor)
  • Psychology Building
  • Research I Building
  • Student Union (first floor in the dining area)
  • Teaching Academy (two on first floor)
  • Visual Arts Building

UCF Downtown
Card Services Office, located inside the Communication and Media Building

  • Monday through Friday, 8:30 a.m. – 4:30 p.m.

Vending machines stocked with face coverings:

  • Communication and Media Building (two machines)
  • DPAC East Wing (first floor)

Rosen College of Hospitality Management
Vending machines stocked with face coverings:

  • Near the gate entrance

Purchase Face Coverings

Face coverings are available for purchase from vending machines (listed with a ) at the campuses listed above for students, employees and visitors who forgot their mask at home or who would like to purchase an additional one. The UCF-branded cloth masks are available for $5, with disposable masks also available for purchase for $2.

Armor Up, Knights

It takes each of us to help protect our UCF community. Prevent and avoid the spread of COVID-19 with these tips.


Wear face covering


Wash hands often


Keep 6ft physical distance


Avoid touching your face


Disinfect frequently-touched-items

Stay home if you or someone in close proximity has COVID-19

Frequently Asked Questions

Face Coverings | Campus Events & Activities | Policy | Instruction | Housing | Employees | COVID Self-Checker | Safety

Yes. Frequently washing your hands with soap and water is the best way to get rid of germs and viruses and protect yourself from COVID-19, but if that is not available, an alcohol-based hand sanitizer with at least 60 percent alcohol will work.

UCF ordered an additional 1,200 hand sanitizing stations and 2,000 cases of refills. The stations are strategically placed around campus in high-traffic areas and near commonly touched surfaces, such as near the doors at building entry points.

Some groups will be required be tested upon return to UCF, including:

  • All students returning to university-owned housing
  • All students and staff residing in on-campus Greek housing
  • All student-athletes whether living on or off campus

There will be no out of pocket costs to students. UCF will bill students’ insurance provider, and if insurance does not cover, UCF will cover the cost of the COVID-19 test.

For others, COVID-19 testing is available at the main campus in Garage A, but is not required to return to campus.

Counseling and Psychological Services (CAPS) is UCF’s mental health resource for students. You can visit CAPS’ website for information about and resources for coping during this time. Students can also schedule phone or virtual consultation with CAPS by calling 407-823-2811 or visiting their website.

Student Care Services continues to work remotely with anyone who needs additional academic or personal support during this time.

UCF offers our Employee Assistance Program (EAP) to all non-student employees. This program provides resources to help employees and their dependents cope with these types of life events. The EAP, administered by Health Advocate, provides confidential, short-term counseling at no cost to the employee.

Health Advocate Toll-Free Number: 877-240-6863

Health Advocate Website: HealthAdvocate.com/members

Detailed instructions on how to access and utilize the COVID Self-Checker are available online for employees and supervisors.

Face Coverings

Yes. Cloth face coverings are being distributed at several locations on UCF’s campuses. One face covering will be assigned to each member of the UCF community, and a valid UCF ID card is required to obtain one. These or a face covering of some kind will be required at all times on campus. Find face covering distribution locations.

You can also purchase face coverings from Rock ’Em in Orlando. For each face covering sold, $5 will go to the UCF Student Emergency Fund.

There may be exceptions to face coverings in very limited circumstances. More information is listed in the COVID-19 Return to Campus Policy.

Cloth face coverings are being distributed at several locations on UCF’s campuses. One face covering will be assigned to each member of the UCF community, and a valid UCF ID card is required to obtain one. These or a face covering of some kind will be required at all times on campus. Find face covering distribution locations.

You can also purchase face coverings from Rock ’Em in Orlando. For each face covering sold, $5 will go to the UCF Student Emergency Fund.

No. UCF has ordered enough face coverings for all students and faculty and staff members, and they will be available throughout the summer and fall semesters.

UCF Card Services is open for students and employees in need of a new or replacement UCF Card.

New students who have not yet received their UCF ID will receive their face covering in conjunction with distribution of their UCF Cards later this summer.

It is recommended that the face coverings are washed by hand with mild liquid detergent after each day’s use and then hung dry.

Disposable masks will be provided to building liaisons for distribution upon request, and more information will be shared with those individuals in the coming weeks.

Face coverings are required any time you’re on campus. This includes in all indoor and outdoor spaces on campus, even with physical distance.

There are very limited exceptions to this:

  • While you’re actively eating or drinking; however, you should be stationary and maintain appropriate physical distancing.
  • While you’re exercising outdoors, as long as physical distance can be maintained. (Please note that the Recreation and Wellness Center requires facility guests to use a face covering or disposable mask.)
  • While you’re in your personal residence or office (a single room with a closable door) with the door closed and others are not present in the enclosed space.

Campus Events & Activities

The Florida Board of Governors has directed UCF and all state universities to develop alternate plans for fall commencement ceremonies. While UCF will be unable to host a traditional face-to-face ceremony for our fall graduates in December, we are committed to ensuring that our students’ accomplishments are celebrated.

We understand that commencement ceremonies are a major milestone in the lives of our graduates and the loved ones who have supported them on their education journey. UCF is exploring additional ways to improve our virtual ceremonies to include memorable experiences for graduates.

Cap and gown rentals continue to be available for students who would like to take photos in their gowns. Alternatively, Herff Jones will refund students who prefer to cancel their cap and gown order completely.

We will share more information about commencement and reimbursements as soon as it’s available.

University-sponsored events and programs should be virtual wherever possible without loss of effectiveness, including recruiting for Greek and student organizations, and follow CDC and public health guidelines, which may evolve during the semester.

Registered student organizations are required to submit safety plans for their requested in-person activities, including meetings, events and programming.

Yes. The RWC is providing a phased approach to reopening which includes several operational, cleaning and safety changes. Providing students with safe facilities and programs continues to be a top priority.

The RWC will continue to remain flexible due to local health conditions in our reopening plans and may alter at any time based on the guidance provided by UCF as well as state and local health officials.

Visit the Recreation and Wellness Center website for more information.

Policy

Yes. The COVID-19 Return to Campus policy was developed to implement campus health measures and provide for clear communication of enforcement steps for noncompliance. The policy applies to all members of the university community, as well as visitors and individuals and contractors who conduct business with the university, and it will apply to all facilities owned or controlled by the university.

The policy is available online and will be updated to reflect changes in federal, state and Board of Governors guidance or changing health conditions.

Individuals who violate the COVID-19 Return to Campus policy will be given an opportunity to correct their behavior and may be asked to repeat training. Repeated acts of noncompliance will result in the individual’s removal from campus until compliance is achieved. Continued noncompliance may result in disciplinary action for faculty, staff and students, up to and including dismissal utilizing existing disciplinary action regulations and policies. Consequences for violating this policy do vary based on severity of offense.

Guidance to those on the front lines of enforcement is currently being developed, with special focus on ensuring the new requirements are enforced equitably, and will be shared with the campus community later this summer. View the COVID-19 Return to Campus policy.

Instruction

The need for physical distancing and the limited number of classroom spaces available means many classes will be taught remotely, and students will know by July 1 whether their courses will be offered face-to-face or remotely.

UCF will switch to remote instruction following the Thanksgiving holiday to minimize risk associated with a potential virus resurgence. Final exams and assessments will be remote.

University operations will be normal, with residence halls, libraries and study and dining spaces will remain open for student use. Because students are permitted to return to UCF Housing for the two weeks of the fall semester following Thanksgiving, no refunds will be provided to students who elect to not return to their residence.

It is possible, and UCF’s plan is flexible and can be adjusted based on evolving public health conditions.

Faculty are being encouraged to plan courses so that students who fall ill will be able to continue in the class and learn remotely during the time they are ill, quarantined or isolated. Also, attendance requirements have been discouraged.

Faculty at elevated risk for severe illness form COVID-19 will instruct courses remotely. Normal processes should be followed in the event a faculty member falls ill during the semester.

Classrooms will be cleaned daily. Additional and enhanced cleaning will take place in common spaces and areas where there are frequently touched surfaces, and disinfecting wipes will be available so that students can clean individual work spaces.

In addition, UCF has ordered an additional 1,200 hand sanitizing stations and 2,000 cases of refills. The stations will be strategically placed around campus in high-traffic areas and near commonly touched surfaces, such as near the doors at building entry points.

Housing

UCF Housing is open to students this fall, and all residents were required to sign a housing agreement addendum acknowledging the risks associated with COVID-19.

Yes, UCF Housing implemented the following changes this fall because of COVID-19.

Reduced Occupancy
Based on guidance from public health officials, UCF Housing moved to reduced occupancy for 2020-2021. The Towers at Knights Plaza, NorthView, Rosen Apartments, and UnionWest remained at regular occupancy. Four hundred fifty shared bedrooms in suites in the Nike, Hercules and Libra communities have been converted to single rooms for reduced occupancy.

Space and Amenity Restrictions
UCF may restrict the full use of spaces and amenities within the residential community including, but not limited to:

    • No guests or visitors, at any time, including overnight, are permitted.
    • Access to residential spaces is restricted to residential students, UCF staff and approved vendors.
    • Residents may only enter the residential building to which they are assigned unless otherwise posted (i.e., to access services such as mailroom, laundry, or staff offices).
    • Residents may only have one other building resident as a guest in their assigned room.
    • Access to and use of community amenities/space may be restricted or limited in capacity (community space, offices, lounges, kitchen, laundry rooms, elevators, etc.).

Students should have a plan for the possibility they may test positive for COVID-19. Residents will be required to isolate up to 14 days or until they receive medical clearance to return to their housing assignment.

All residents must disclose to Student Health Services immediately upon notification of positive COVID-19 test status or contact from Florida Department of Health about exposure and instruction to isolate.

UCF Housing and Residence Life has designated a limited number of spaces in Academic Year communities, Towers at Knights Plaza, NorthView, UnionWest and Rosen for UCF Housing residents who fall ill and are unable to travel to their permanent residence to isolate.

Employees

All employees returning to any UCF campus are expected to self-check by filling out a symptom and exposure screening form in the UCF Mobile app. The COVID-19 Self-Checker is required to be completed each time an employee returns to on-site work, and supervisors will receive notifications about employees not cleared to return to the office.

Paper versions of the questionnaire are available in English and Spanish on Human Resources’ website.

All employees returning to the workplace also are required to complete the training “Returning to Campus Operations” in Webcourses that outlines health and safety protocols each of us is expected to follow.

Employees who have tested positive for COVID-19 or have been in proximity to someone who has must stay home and not come to UCF.

Employees who can continue to work remotely should, especially those at high risk of complications from COVID-19. Continued physical distancing and proper safety precautions remain critical, and this may mean a blend of remote and in-person work for some employees.

Supervisors should consider the individual needs and circumstances of their employees and are advised to remain flexible and understanding, knowing that some employees do not need to work from campus, may not feel comfortable doing so at this time, or have special circumstances that would hinder them from working on campus. Employees should work with their supervisors on their work schedule and arrangements.

Special circumstances include having a higher health risk according to CDC guidelines, being restricted by a medical isolation order or having dependent-care responsibilities.

Meetings, training sessions and other group discussions should continue to occur in virtual platforms, rather than traditional face-to-face meetings, as much as possible. Some of the available tools are Skype, Teams and Zoom. Continued physical distancing remains critical to prevent further spread of COVID-19.

Departments should proceed as they normally would with regular orders for office items such as soap, hand sanitizer, paper towels and other cleaning supplies. These items are especially important as employees begin returning to work and have the need to clean their personal workspaces, and departments should continue with their normal processes for procuring these supplies at their own cost.

Departments with additional needs for cleaning and disinfecting supplies beyond their regular orders should seek authorization prior to purchasing by directing their requests to eoc@ucf.edu. It is important that any new requests for items intended to prevent further spread of COVID-19 funnel through this centralized request system in case there is a possibility for future reimbursement.

Employees should stay home and not return to work until they meet the criteria to discontinue home isolation and have consulted with a healthcare provider and local health department. Supervisors should not require a sick employee to provide a negative COVID-19 test result or healthcare provider’s note to return to campus.

All students and faculty and staff members should notify UCF that they have tested positive by calling the UCF COVID Line at 407-823-2509. This will ensure that robust tracing of cases at UCF has started and will help the university identify and contain potentially impacted populations.

COVID Self-Checker

Students: Find detailed instructions on how to access and utilize the COVID Self-Checker online in English and Spanish.

Employees and Supervisors: Access information about completing the COVID Self-Checker online in English and Spanish for employees and supervisors.

The UCF Mobile app is available for iOS and Android smartphones and tablets at ucfmobile.ucf.edu.

If you are unable to access the COVID Self-Checker through the web, first try a different web browser (Chrome is the preferred browser for the questionnaire) or try clearing your browser cache.

Employees: If that is unsuccessful, complete the online PDF Self Questionnaire (English and Spanish) and follow the instructions based on your responses. You will also need to contact your supervisor and work together to communicate about your schedule if you select yes for the questions. If you are unable to complete the COVID Self-Checker until the technical issue is resolved, you will need to continue to work directly with your supervisor.

Submit a Technical Assistance Request located at the bottom of the questionnaire, and the COVID Self-Checker support team will resolve the issue.

Employees: Contact your supervisor if you’re unable to complete the questionnaire due to technical issues. Complete the online PDF Self Questionnaire (English and Spanish) and follow the instructions based on your responses.

You should submit a Technical Assistance Request located at the bottom of the COVID Self-Checker and reach out to your supervisor to notify them that you were unable to submit the questionnaire. You should complete the online PDF Self Questionnaire and follow the instructions based on your responses.

This field will be pre-populated with your identified manager/supervisor on record. You are permitted to change the field with the permission of your management.

Students: Temporarily submit “No” to the question “Are you living in UCF campus housing?” and then submit a Technical Assistance Request located at the bottom of the questionnaire. The COVID Self-Checker support team will investigate adding the location.

Employees: Type in your location in the text box under “Specify your primary UCF location or room if not found.”

Check the box next to “I am mobile on campus and do not have a primary UCF location.”

You should only identify symptoms that are of a new onset and not from a known chronic health condition.

No. UCF is committed to protecting your privacy.

Students: The symptoms you indicate in the self-checker will not be shared or stored in any system of record. However, the information you provide for your residence and/or first building location will be stored because it could be used to assist UCF officials in investigating possible COVID-19 exposures.

Employees: Supervisors will be notified that the employee COVID self-checker has been completed, but the symptoms you indicate in the self-checker questionnaire will not be shared with your supervisor or any other UCF staff member. Symptom data will not be stored in any system of record. However, information you provide on location will be stored because it will be used to assist UCF officials in investigating possible COVID-19 employee exposures.

Submit a Technical Assistance Request located at the bottom of the questionnaire, and the COVID Self-Checker support team will investigate adding the location.

No. UCF is not using any mobile app technology, including UCF Mobile, for contact tracing.

Safety

UCF has seen some employees and students test positive for COVID-19. The vast majority of UCF’s cases have involved students who are either asymptomatic or experienced only minor symptoms.

Most of the recent cases involve students who said they have not been on campus during the time they could have impacted others. Many are the result of our contact tracing efforts – reaching out to others who have had close contact with someone who has tested positive and testing them. We hope these efforts will help to reduce the spread as more members of the UCF community become aware they have tested positive.

We encourage anyone who finds themselves experiencing symptoms of COVID-19 to get tested at one of the UCF testing sites or at a location near them. Testing is important for tracking the virus and tracing to prevent further community spread, and we are already seeing that this process is effective.

View the UCF COVID dashboard for more information.

Robust tracing of COVID-19 cases at UCF will help the university identify and contain potentially impacted populations. UCF will continue to partner with state and local health officials to regularly monitor rates of new cases. Student volunteers will partner with the Florida Department of Health as contact tracers beginning this summer and will work with faculty from the College of Medicine and College of Nursing.

If you become ill with symptoms of COVID-19, stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

UCF students and employees should call the UCF COVID Line to obtain an ordered test at 407-823-2509

Also follow these best practices while awaiting test results and if you test positive for COVID-19:

  • Do not leave your home, except to get medical care, until cleared by your healthcare provider.
  • Do not share household items.
  • Wear a mask around others if contact is necessary.
  • Report if you have tested positive for COVID-19 by calling the UCF COVID Line at 407-823-2509

If there is the possibility that you have been exposed to COVID-19 because a colleague has tested positive, you will be notified directly. Through contact tracing, the Department of Health will assess and inform all persons who may be at risk and require quarantine and/or testing. In line with public health practices and medical and student privacy laws, only those who would need to know about confirmed COVID-19 cases for personal health and safety reasons will be informed.

The Department of Health will notify UCF of all known or suspected cases at UCF, and confirmed cases will be shared with the public via a forthcoming dashboard feature on the COVID-19 website that lists confirmed cases of COVID-19 that involve a student or faculty or staff member. The dashboard will be generic in nature, in accordance with medical and student privacy laws and public health best practices.

Campus housing, Environmental Health and Safety or other areas will be apprised of known or suspected cases and the need for isolation, quarantine and appropriate cleaning and disinfecting measures.

If you know that you have had close contact with a co-worker, visitor, family member or other individual who has confirmed COVID-19 you should stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

A high-risk exposure generally involves exposure of eyes, nose or mouth, particularly if the individual was in contact of less than 6 feet for a period more than 15 minutes with a person infected with COVID-19.

Yes, additional and enhanced cleaning will take place in common spaces and areas where there are frequently touched surfaces, including hallways, stairways, restrooms and elevators.

Employees will be responsible for cleaning and maintaining their individual workspaces, including desks, chairs and computer equipment.

Yes, additional signage and touch-free hand-sanitizing stations will be placed across campus.

Upgrades also are being made to UCF buildings to reduce the number of shared touchpoints in common spaces by the time the fall semester begins. These include more foot-operated door openers and touchless restroom features and elevators.

Immediate concerns should be brought to your supervisor’s attention. If it is not possible to elevate concerns at the department level, the IntegrityLine is a secure system to report suspected misconduct.

You can reach the IntegrityLine 24/7 at compliance.ucf.edu or 1-855-877-6049. All reports are reviewed by the University Compliance, Ethics and Risk Office, and investigated as discreetly and promptly as possible.

Measures being taken address ventilation, filtration, administrative controls and sterilization technology. Ventilation and filtration provided by HVAC systems can reduce the airborne concentrates of SARS-CoV-2 and, thus, reduce the risk of transmission through the air.

Filtration: UCF’s research facilities utilize MERV 9 pre-filters and MERV 14 final filters. UCF will continue to adhere to the maintenance schedules for quarterly, semi-annual and annual filter changes for all HVAC systems on campus.

Ventilation: UCF will continue to maintain design ventilation rates that are determined by ASHRAE standards for air change rates based on each building’s application.

Administrative controls: UCF is working with the Registrar’s Office on class start times and cleaning schedules, and will provide further updates when the Fall Classroom Seating Task Force further refines the model for opening in fall semester. This will result in an increase in overall ventilation effectiveness per occupant, as the design ACH rates will remain in place or increase where possible, while the population in each building is anticipated to decrease.

Sterilization technology: The university is installing additional ultraviolet-bandwidth energy (UV-C) lighting in air handler units serving instructional and administrative offices. While UV-C will not mitigate transmission risk of SARS and COVID-19 within campus buildings’ HVAC air streams, the ultraviolet energy will help inactivate the DNA and RNA of most viral, bacterial, and fungal organisms so that they are unable to replicate. The kill rate for UV-C is based on a factor of time and exposure to the light. Note that even with high-intensity UV-C irradiation, the deactivation rate will not be 100% for all biological particles.

The energy of ultraviolet light (UV-C) filtration is currently used in some air handlers on campus, as it is effective in disrupting the reproductive DNA and RNA of infectious pathogens and helps maintain a clean and sterile environment inside the air handlers. UV-C technology is currently being installed in select high-density instructional, administrative offices and operational support buildings. Buildings that are already 100% outside air, single pass airstream by design are not currently slated for UV-C lighting rollouts as none of those air systems have any return air from the occupied spaces. AHU systems in research buildings that do utilize mixed return and outside air (offices, classrooms) are slated for UV-C lighting.