{"id":105474,"date":"2019-12-16T13:39:19","date_gmt":"2019-12-16T18:39:19","guid":{"rendered":"https:\/\/www.ucf.edu\/news\/?p=105474"},"modified":"2025-06-17T14:41:27","modified_gmt":"2025-06-17T18:41:27","slug":"ucf-connect-centers-win-innovation-award-from-the-national-association-of-branch-campus-administrators","status":"publish","type":"post","link":"https:\/\/www.ucf.edu\/news\/ucf-connect-centers-win-innovation-award-from-the-national-association-of-branch-campus-administrators\/","title":{"rendered":"UCF Connect Centers Win Innovation Award from the National Association of Branch Campus Administrators"},"content":{"rendered":"

The University of Central Florida was honored in November with the National Association of Branch Campus Administrators\u2019 2020 George Giacumakis Innovation Award in recognition for the implementation of the UCF Connect Center Project, which introduced the success coaching model to support transfer students from recruitment through graduation. The inaugural award acknowledges \u201can academic institution with off-site location(s) whose staff or faculty did something to strategically move the location or institution forward.\u201d<\/p>\n

\u201cNABCA selected the UCF-Connect Locations\u2019 Connect Center Project as the recipient for their award in recognition of their innovative practice of holistic student coaching,\u201d says Jane Morgan, chair of the NABCA Partnerships Committee. \u201cTheir results for a better student service model which improved student outcomes and simultaneously served to reinvigorate the passion and commitment of the staff resonated with all members of the award application review team.\u201d<\/p>\n

According to the award announcement, the UCF Connect Center\u2019s \u201cstudent service model has student success coaches offering concierge-level services that start at recruitment and continue through graduation. A student stays with the same coach throughout their academic journey allowing for relationship-based interactions.\u201d<\/p>\n

NABCA provides professional development, best practices, research, networking and support for administrators and faculty in higher education. George Giacumakis, the award\u2019s namesake, was the originator of the idea for an association dedicated to meeting the professional needs of administrators in higher education who worked at branch campuses.<\/p>\n

\u201cIt\u2019s a tremendous honor for our UCF Connect Centers to be named the inaugural innovation award winner by the National Association of Branch Campus Administrators,\u201d says Pam Cavanaugh, associate vice provost for UCF Connect<\/a> says: \u201cThe transformation of our regional campuses to Connect Centers has been inspiring to observe how we\u2019ve moved from student service and brick and mortar operations to full-engagement centers focusing on preparation, pathways, transition and success using success coaching.\u201d<\/p>\n

The UCF Connect Centers introduced success coaching in 2017 as a way to better engage students in an interactive, participatory way throughout their academic journey, from application to graduation. As a complement to traditional college advisors, success coaches guide students using techniques designed to assist them with direction, focus and life challenges outside the classroom.<\/p>\n

This approach has resulted in what UCF Connect leaders describe as a unified gold standard experience for students at 11 UCF Connect Center locations: Altamonte Springs<\/a>, Cocoa<\/a>, Daytona Beach<\/a>, Leesburg<\/a>, Ocala<\/a>, Palm Bay<\/a>, Sanford\/Lake Mary<\/a>, South Lake<\/a>, Valencia East<\/a>, Valencia Osceola<\/a> and Valencia West<\/a>. These locations extend the reach of the university from its main Orlando campus into seven surrounding Central Florida counties, thanks to the award-winning DirectConnect to UCF<\/a> partnership, which provides guaranteed admission to students who earn an associate degree from one of six partner institutions (College of Central Florida, Daytona State College, Eastern Florida State College, Lake-Sumter State College, Seminole State College and Valencia College).<\/p>\n

In May, UCF awarded the 50,000th bachelor\u2019s degree<\/a> to a DirectConnect to UCF transfer student, exemplifying the program\u2019s important contribution to the university\u2019s mission to provide access to a high-quality college degree to as many qualified to students as possible.<\/p>\n

For more information, visit connect.ucf.edu<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

The 2020 George Giacumakis NABCA Award recognizes the implementation of success coaching as an innovative model for improving student retention and graduation.<\/p>\n","protected":false},"author":17,"featured_media":105478,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lazy_load_responsive_images_disabled":false,"footnotes":"","_links_to":"","_links_to_target":"","_wp_rev_ctl_limit":""},"categories":[5],"tags":[18104,1323,15761,18102,17303],"tu_author":[],"class_list":["post-105474","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-colleges","tag-academic-excellence","tag-direct-connect-to-ucf","tag-pegasus-briefs","tag-student-success","tag-ucf-connect"],"yoast_head":"\nUCF Connect Center wins 2020 George Giacumakis NABCA Award<\/title>\n<meta name=\"description\" content=\"National Association of Branch Campus Administrators recognizes UCF Connect Center 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