{"id":115186,"date":"2020-10-30T09:31:29","date_gmt":"2020-10-30T13:31:29","guid":{"rendered":"https:\/\/www.ucf.edu\/news\/?p=115186"},"modified":"2024-02-09T11:55:39","modified_gmt":"2024-02-09T16:55:39","slug":"ai-teachers-must-be-effective-and-communicate-well-to-be-accepted-new-study-finds","status":"publish","type":"post","link":"https:\/\/www.ucf.edu\/news\/ai-teachers-must-be-effective-and-communicate-well-to-be-accepted-new-study-finds\/","title":{"rendered":"AI Teachers Must Be Effective and Communicate Well to Be Accepted, New Study Finds"},"content":{"rendered":"<p>The increase in online education has allowed a new type of teacher to emerge \u00ad\u2014 an artificial one. But just how accepting students are of an artificial instructor remains to be seen.<\/p>\n<p>That\u2019s why researchers at the University of Central Florida\u2019s <a href=\"https:\/\/communication.ucf.edu\/\">Nicholson School of Communication and Media<\/a> are working to examine student perceptions of artificial intelligence-based teachers.<\/p>\n<p>Some of their findings, published recently in the <em>International Journal of Human-Computer Interaction<\/em>, indicate that for students to accept an AI teaching assistant, it needs to be effective and easy to talk to.<\/p>\n<p>The hope is that by understanding how students relate to AI-teachers, engineers and computer scientists can design them to easily integrate into the education experience, says Jihyun Kim, an associate professor in the school and lead author of the study.<\/p>\n<figure id=\"attachment_115189\" style=\"max-width: 200px;\" class=\"figure float-right\"><noscript><img decoding=\"async\" width=\"200\" height=\"300\" class=\"figure-img  img-fluid w-100 size-medium wp-image-115189\" src=\"https:\/\/www.ucf.edu\/news\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-200x300.jpg\" alt=\"Jihyun Kim\" srcset=\"https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-200x300.jpg 200w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-533x800.jpg 533w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-341x512.jpg 341w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-267x400.jpg 267w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-240x360.jpg 240w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web.jpg 800w\" sizes=\"(max-width: 200px) 100vw, 200px\"><\/noscript><img decoding=\"async\" width=\"200\" height=\"300\" class=\"figure-img  img-fluid w-100 size-medium wp-image-115189 lazyload\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%20200%20300%22%3E%3C%2Fsvg%3E\" alt=\"Jihyun Kim\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%20200%20300%22%3E%3C%2Fsvg%3E 200w\" sizes=\"(max-width: 200px) 100vw, 200px\" data-srcset=\"https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-200x300.jpg 200w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-533x800.jpg 533w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-341x512.jpg 341w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-267x400.jpg 267w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-240x360.jpg 240w, https:\/\/www.ucf.edu\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web.jpg 800w\" data-src=\"https:\/\/www.ucf.edu\/news\/wp-content\/blogs.dir\/20\/files\/2020\/10\/jihyun_kim_for_web-200x300.jpg\"><figcaption class=\"figure-caption\">Jihyun Kim, an associate professor in UCF&#8217;s Nicholson School of Communication and Media, researches new media and technology and human-machine communication.<\/figcaption><\/figure>\n<p>\u201cTo use machine teachers effectively, we need to understand students\u2019 perceptions toward machine teachers, their learning experiences with them and more,\u201d Kim says. \u201cThis line of research is needed to design effective machine teachers that can actually facilitate positive learning experiences.\u201d<\/p>\n<p>AI teaching assistants can help ease a teacher\u2019s workload, such as by responding to commonly asked questions by students. These questions, which often appear each semester and become numerous in online classes with hundreds of students, can become a large task for a teacher. The quick delivery of answers also helps students.<\/p>\n<p>An example of an AI teaching assistant is one named Jill Watson that was created by a researcher at the Georgia Institute of Technology. Jill was fed the thousands of questions and answers commonly asked in the researcher\u2019s online class that he\u2019d taught over the years. With some additional learning and tweaks, Jill was eventually able to answer the students\u2019 commonly asked questions accurately without any human assistance as if she was one of the researcher\u2019s human teaching assistants.<\/p>\n<p>For the UCF study, the researchers asked respondents to read a news article about an AI teaching assistant used in higher education, and then they surveyed the students\u2019 perceptions of the technology.<\/p>\n<p>The finding that an AI-based teaching assistant that students were most likely to accept was one that was useful and was easy to communicate with points to the importance of having an effective AI-system, Kim says.<\/p>\n<p>\u201cI hope our research findings help us find an effective way to incorporate AI agents into education,\u201d she says. \u201cBy adopting an AI agent as an assistant for a simple and repetitive task, teachers would be able to spend more time doing things such as meeting with students and developing teaching strategies that will ultimately help student learning in meaningful ways.\u201d<\/p>\n<p>Study co-authors included Kelly Merrill Jr., a graduate of UCF\u2019s Nicholson School of Communication and Media and now a doctoral student at The Ohio State University\u2019s School of Communication; Kun Xu, an assistant professor in the Department of Telecommunication at the University of Florida; and Deanna D. Sellnow, a professor in UCF\u2019s Nicholson School of Communication and Media.<\/p>\n<p>Kim received her doctorate and master\u2019s in communication from the University of Wisconsin-Milwaukee. She joined UCF\u2019s Nicholson School of Communication and Media, part of UCF\u2019s <a href=\"https:\/\/sciences.ucf.edu\/\">College of Sciences<\/a>, in 2017.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><em>The hope is that by understanding how students relate to AI-teachers, engineers and computer scientists can design them to easily integrate into the education experience.<\/em><\/p>\n","protected":false},"author":66,"featured_media":115187,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lazy_load_responsive_images_disabled":false,"footnotes":"","_links_to":"","_links_to_target":"","_wp_rev_ctl_limit":""},"categories":[23],"tags":[982,3393],"tu_author":[],"class_list":["post-115186","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-research","tag-college-of-sciences","tag-nicholson-school-of-communication-and-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI Teachers Must Be Effective and Communicate Well to Be Accepted, New Study Finds | University of Central Florida News<\/title>\n<meta name=\"description\" content=\"The increase in online education has allowed a new type of teacher to emerge \u00ad\u2014 an artificial one. 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