{"id":24824,"date":"2020-08-20T07:55:55","date_gmt":"2020-08-20T11:55:55","guid":{"rendered":"https:\/\/www.ucf.edu\/online\/?post_type=degree&p=24824"},"modified":"2025-10-13T10:49:47","modified_gmt":"2025-10-13T14:49:47","slug":"conflict-resolution-and-analysis","status":"publish","type":"degree","link":"https:\/\/www.ucf.edu\/online\/degree\/conflict-resolution-and-analysis\/","title":{"rendered":"Conflict Resolution and Analysis Graduate Certificate"},"content":{"rendered":"

Manage Workplace and Interpersonal Conflict<\/h2>\n

In fast-paced, high-energy professional environments, tense situations can pop-up in the blink of an eye. Team leaders who can quickly assess and resolve issues are sought out by a wide variety of organizations. Through the UCF Online\u2019s Conflict Resolution and Analysis Certificate, you\u2019ll develop the negotiation and conflict resolution skills required to be a valuable resource in your field.<\/p>\n

At UCF, you\u2019ll be equipped with knowledge to successfully navigate challenging conversations with direct-reports, co-workers, and supervisors. Students in this program examine major theories and concepts related to communication and conflict focusing on the influence of message content, relationships, and environments in multiple conflicts, how to analyze and breakdown the occurrence, and find solutions. You\u2019ll be taught how to create collaborative environments through practical tactics in communication, listening, negotiation, and mediation. Students will be capable of resolving professional, workplace, and personal conflict.<\/p>\n

UCF Online\u2019s Conflict Resolution and Analysis graduate certificate program is the first of its kind at a public university in the State of Florida. Upon graduation, you\u2019ll be ready to enhance the work you are doing in many fields, including but not limited to law, law enforcement, human resources, communication, business, and government. Positively impact your work environment with workable solutions and problem-solving skills for disagreements and interpersonal conflict of all kinds. Connect with a success coach and get started today.<\/p>\n","protected":false},"excerpt":{"rendered":"Manage Workplace and Interpersonal Conflict In fast-paced, high-energy professional environments, tense situations can pop-up in the blink of an eye. Team leaders who can quickly assess and resolve issues are sought out by a wide variety of organizations. Through the UCF Online\u2019s Conflict Resolution and Analysis Certificate, you\u2019ll develop the negotiation and conflict resolution skills…","protected":false},"featured_media":24056,"parent":0,"menu_order":0,"template":"single-degree-acf.php","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"colleges":[{"term_id":957,"name":"College of Community Innovation and Education","slug":"college-of-community-innovation-and-education","term_group":0,"term_taxonomy_id":957,"taxonomy":"colleges","description":"","parent":0,"count":58,"filter":"raw","meta":{"colleges_url":"","_colleges_url":"field_5991b36bb21d7","colleges_alias":"Community Innovation and 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Newly admitted students choosing to complete this program exclusively via UCF online classes may enroll with a reduction in campus-based fees.<\/p><p>This program is not open to international students. If you have questions, please consult UCF Global at 407-823-2337.<\/p><p>International students (F or J visa) are required to enroll in a full-time course load of 9 credit hours during the fall and spring semesters. Only 3 of the 9 credit hours may be taken in a completely online format. For a detailed listing of enrollment requirements for international students, please visit <a href=\"http:\/\/global.ucf.edu\/\"><strong>http:\/\/global.ucf.edu\/<\/strong><\/a>. If you have questions, please consult UCF Global at 407-823-2337.<\/p><p>UCF is not authorized to provide online courses or instruction to students in some states. 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