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Return to Normal Operations

Supervisors | Employees

On June 23, UCF will begin operating more closely aligned with the way we did before the pandemic. This date is a few days before the upcoming Summer B academic term, when we are expanding our classroom capacities leading up to a return to full on-campus class schedules in the fall. It is critical for our students that we are prepared to welcome them back, as we know our campus vibrancy benefits their success.

All employees are expected to return to their pre-COVID schedules and their on-campus workspace by June 23, or by that date have in place an approved alternative work arrangement that follows UCF’s Remote Work Arrangements policy. Employees and supervisors should begin to discuss the return to campus as soon as possible.

Instructors, lecturers, assistant and associate professors and professors will return to pre-COVID schedules beginning in Summer B if they are teaching a face-to-face course during that term or August 8 if they are teaching in the fall.

Remote work is an arrangement in which some work is performed from home or another approved off-site location with the university’s approval. In general, regular office hours are worked and deviations from that schedule require supervisor approval.

Remote working is an option for employees when working arrangements benefit both the organization and employees, are in line with UCF’s mission and guiding principles, resources can accommodate the requests and supervisory discretion allows for the employees to work from a remote workspace.

Eligibility to work remotely is determined based on job duties and essential functions of the job, satisfactory performance, and time with the university. Some positions require the employee to physically be on campus to perform essential job duties and to maintain continuity of operations, and therefore, may not be eligible for remote work. For more information and a list of roles that may not be eligible, see the “Eligibility” section in the Remote Working Arrangements Policy EP-20-6. In addition, departments’ need to be sufficiently staffed, including at the on-campus work location, to deliver high-quality services to students, faculty and staff; this will in many cases limit the number of employees who can work remotely, even if their job duties can otherwise be performed remotely. Approval of a remote work arrangement is a privilege, and employees are not guaranteed the opportunity to work remotely.

Employees in positions needing in-person contact/customer service or that rely on specific equipment or supplies are likely to be required to work on site. Similarly, management and/or supervisory roles may be excluded from consideration for remote working arrangements unless a department finds such an arrangement practical in meeting job responsibilities.

Not all employees will have the opportunity to work remotely given their roles and responsibilities, including the need for on-campus, in-person interactions. Working at a remote workspace instead of the normal campus workplace may be offered to employees as an alternative when such requests meet the eligibility criteria established by Remote Work Arrangements Policy EP-20-6. Criteria include that the position’s duties can be performed at an alternative site, the employee’s performance is at a satisfactory level, the working arrangement benefits both the organization and the employee, the arrangement is in line with UCF’s mission and guiding principles, resources can accommodate the request, and supervisory discretion allows for the employee to work from a remote workspace.

Our expectation is that remote working arrangements will be hybrid schedules, meaning hours completed at both the central workplace and the agreed upon remote workplace. Agreements should at most be two days remote, and most often only 20% of a work week. Full-time remote work will be approved only in rare situations.

A remote work agreement can be approved for up to a year. At that time, the agreement must be evaluated and re-approved to continue. The employee or department may, at its discretion, implement, continue, discontinue or modify remote work arrangements at any time. The employee should be given notice two weeks prior to changing or discontinuing a remote work agreement, but an employee can agree to less notice. Further, where a department establishes a rotating remote work schedule involving multiple employees, regular rotations under that schedule will suffice to provide notice to the employee of changes to the remote work arrangement. Changes or discontinuation of the remote work arrangement must also be submitted to Human Resources.

We encourage you to speak with your supervisor, keeping in mind the eligibility criteria established by Remote Work Arrangements Policy EP-20-6 and the information in the above answers. Please recognize that your supervisor may not be able to answer all of your questions immediately.

The decision to allow limited or hybrid remote work arrangements lies with the dean, director or department head or designee. Requests for more than 2 days remote or for any period of out-of-state work also must be approved by the provost or appropriate vice president.

Employees are encouraged to reach out to UCF Human Resources with questions about working remotely, benefits and leave. HR will update its FAQs with answers to new questions and available resources as needed.

Supervisor FAQs

Clearly outlined and executed remote work arrangements can prove beneficial to employees and supervisors alike. Supervisors should articulate clear procedures regarding check-in times and hours of availability. With proper planning, communication problems can be minimized.

  • Operational requirements
  • Security of work data
  • Technological capabilities and equipment necessary to perform job duties
  • Productivity
  • Accuracy of records reflecting time worked by non-exempt employees

Offices should individually assess whether offering later hours, additional days or expanded virtual services will better support our campus community. Evaluate your positions to see who needs to be on campus to support in-person services for students and employees based upon their duties. If there are positions that can work remotely, discuss with your dean, director or department head what your plan would be to permit remote work. Some examples might be an A team and B team who rotate being on campus and working remotely. Another option might be to allow similar positions to work one day remotely each week, leaving the bulk of the staff available to be in-person. Determine what flexibility there might be for scheduling if remote work cannot be arranged.

No. Only the provost or appropriate vice president can make an exception to the in-state residence requirement.

Remote work works best when employees and supervisors communicate clearly about expectations. The following checklist will help you establish a foundation for effective remote working, continued productivity, and service to the University community.

1. Review technology needs and resources.
Identify technology tools employees use in their daily work and determine whether the resources will be accessible when working from home. Also, ensure employees know how to access the appropriate technical support, should they need assistance.

  • Confirm that employees know how to set up call forwarding and how to access their voicemail from home, if available. The UCF Cell Phone Policy may apply.
  • Determine which platform(s) you will use to communicate as a team, clarify expectations for online availability and confirm everyone has access to the technology tool(s). UCF employees have free access to Skype for Business, Zoom, Microsoft Teams and your department may have additional tools or resources.
  • Ensure alternative worksite safety.

2. Review work schedules.
Remote working can be confused with flex work. Be clear about your expectations with employees for maintaining their current work schedule or if you are open to flexible scheduling based on employee needs.

  • For employees who are eligible for overtime, certain activities are included as hours worked.
  • OPS employees should continue to work, as long as there is work available, as agreed to by department/college head and HR lead. Timesheets or LAPERS will be managed through email as attachments to ensure employees will be paid for their remote work leave and hours worked. Submit LAPERs and timesheets to your supervisor and payroll processor.

3. Draft a work plan.
Review the questions below as a general assessment of the department needs and staff, and work through answers together, as appropriate, with employees requesting remote work arrangements.

  • What routine responsibilities/tasks cannot be fulfilled while working remotely and how will it impact operations or other people? What are ways to reduce any identified impacts?
  • Are there cross-training opportunities to identify backup employees who can do critical work within or between departments? Plan for employee absences.
  • What key processes have been identified for each area/or department? Will there be specific platform access necessary to fulfill these processes?
  • What routine responsibilities/tasks require regular communication and collaboration with others? Proactively contact each other to confirm how you will communicate if employees are working remotely.
  • Are there critical work activities that are vulnerable to the absence of a small number of key employees?
  • Identify which teams or individuals have limited or no experience with remote work.
  • What training will be necessary for remote work tools and technology?
  • Identify and agree on strategic priorities during this time.
  • Implement a test exercise to test your plan.
  • Sometimes employees experience fewer interruptions while working remotely. Are there any special projects, tasks or online training that the employee can advance while working remotely?
  • What events or meetings are scheduled during the time in which the temporary remote working arrangement would be in place? Will they be postponed or canceled, or will they take place using technology?
  • What follow-up should occur due to postponements or cancellations? What circumstances require on-site attendance?
  • Identify employees who may need special requirements or currently have work accommodations, and plan accordingly.
  • Identify employees who will have access to the building, labs or facilities.
  • Provide resources or the process for technical support.

4. Make a communication and accountability plan.
Supervisors should tell employees how often they should send updates on work plan progress and what those updates should include. Supervisors should also communicate how quickly they expect the employee to respond and the best ways for the employee to contact the supervisor while working remotely. Current performance standards are expected to be maintained by employees.

  • If you normally make daily rounds to visit employees at their desks, you can give them a call during this period. Maintain team meetings and one-on-one check-ins, altering the schedule if needed to accommodate alternative schedules that have been approved.
  • Conduct regular check-ins. Consider starting each workday with a phone, video or instant message chat. Your employees will be eager for connection and information during the disruption, and the structure will help everyone create a positive routine. Every other day or weekly check-ins may be fine, so long as you are in contact frequently enough that your employees are in sync with you and/or with one another.
  • Prepare an emergency communication plan. Identify key contacts (with backups), chains of communications for tracking business and employee statuses.

5. Be positive.
A positive attitude and a willingness to trust employees to effectively work remotely is key to making such arrangements successful and productive. Working remotely presents an opportunity for supervisors to become better managers. Instead of focusing on how many hours your employees are working, re-emphasize a focus on measuring results and reaching objectives—regardless of work arrangement. The employee’s completed work product is the indicator of success, rather than direct observation. By focusing on the employee’s work product, supervisors will improve their organizational abilities and their own skill in managing by objectives.

For additional tools and resources related to managing and leading remote teams, visit HR’s Supervisors and Managers Resources page.

Employee FAQs

You should speak with your supervisor about whether you can continue the arrangement. You must submit a new Remote Work Arrangement Request to continue the arrangement.

Students attend classes and live on campus, making it important that many services be offered in-person and on campus. As such, student- or employee-facing departments are required to maintain an appropriate level of staffing at the campus work location. That may mean either no or limited options for employees in those offices to work remotely.

No, not without provost or vice president approval. Employees who move out of state while working remotely must notify UCF immediately.

The university’s expectation is that remote working arrangements should be at most two days remote weekly, and most often only 20% of a week. Full-time remote work will be allowed only in rare situations, and only with approval of the provost or appropriate vice president.

Communication with your supervisor is more important than ever when you are working remotely. You should keep your supervisor informed about your health status and decide together whether you are well enough to work remotely or need to use accrued leave to cover any hours not worked.

Yes. Your supervisor can require that you come to the central workplace during a regularly scheduled remote workday.

Yes. The employee or the department can discontinue the remote work arrangement at any time based upon the needs of the department or the employee’s performance.

The remote work policy does not apply to OPS student employees. However, we encourage supervisors to speak with their student employees about their departments’ plans and what they mean for student employees.

The policy applies except to the extent that it conflicts with any provisions of a collective bargaining agreement.

Define your workspace
Establishing a workspace, even if it is your kitchen table, gives your brain a cue that it is time for work. Wearing the same attire you do to the office even if it is your “casual Friday,” may be a helpful cue. You should remain capable of reporting to work if your presence is requested by your supervisor.

Master the basics

  • Set up call forwarding and be sure you know how to access your voicemail from home, if available. The university’s cell phone policy may be applicable.
  • Know how to remote into the UCF network and other online tools you use regularly.
  • Use Skype for Business, Zoom or another instant messaging client to stay connected to colleagues. Additional support for campus employees can be found at it.ucf.edu/faculty-and-staff-support
  • Plan for video calls/meetings by making sure you know how to turn on your computer’s camera (if available) and microphone and being aware your colleagues may be able to see the background behind you.

Set daily goals, track them and share your progress
Consider starting each day of remote work by writing down what you need to accomplish and then tracking your progress. Pay attention to how long tasks take you and start adjusting your daily goals to match your current rhythm. Communicate with your supervisor and/or colleagues if you think your telecommuting plan needs to be adjusted.

Eliminate distractions
Home can mean pets, children or a favorite hobby are only a few feet away. Depending on your living arrangement, you may need to hang a “do not disturb” sign so your family members don’t interrupt you. Pets often need a closed door to keep them away, and you might need headphones to block the noise.

Prioritize privacy
Whether you are in your home or a common area, take five minutes to assess the privacy of your workspace. Can someone standing behind you read your computer screen? Are your windows open so your neighbor can hear your phone call? What information do you need to secure before grabbing a cup of coffee or heading to the restroom?

Your personal privacy matters too, so see if there is anything around you that you would not want visible during a video conference with your boss or colleague. Keep in mind the work employees do while working remotely, even on their personal devices for university work conducted, remains subject to university and other applicable regulations, including public records laws (Florida Statute 119).

Continue to employ best security practices
Situations like these are prime phishing opportunities. Remain vigilant for security concerns and be sure to report suspicious emails as recommended by the UCF Security Incident Response Team (SIRT).

  • Caution needs to be taken when dealing with personal health information and HIPAA matters while working from home or another off-site location. If you have questions, contact your department/division HIPAA officer or HR Lead.
  • VPNs can also allow you to safely connect to a remote network of computers as if you are there. If you are dealing with sensitive information and want to explore VPN, you can learn more on the UCF IT UCF Virtual Private Network (VPN) Access page.
  • Additional information can be found within the UCF Faculty and Staff Guide for Working Remotely.
  • You are expected to follow the telecommuting equipment safeguards outlined in the university’s Telecommuting Manual.

Stay connected
Many people say they do not call or instant message colleagues who are working remotely because they don’t want to bother them. Remember, they are working, not vacationing at home. You should feel confident about calling or messaging an employee who is working remotely anytime you would walk to their office or call them if you were working on-site.


Health and Safety

COVID-19 Vaccine | Impact at UCF | COVID-19 Exposure | COVID Self-Checker | Safety Measures

COVID-19 Vaccine (Updated April 5)

Yes, UCF has been approved as a mass vaccination site.

We strongly encourage all students to get fully vaccinated as soon as they are able. If you were unable to get an appointment at the UCF clinic, there are still other opportunities. Orange County is sharing more details about community providers on its Vaccine Information page, and Knights outside of Orlando can research vaccine providers available near them.

Starting April 5, 2021, the Pfizer vaccine is available to Florida residents age 16 and older, and the Moderna and Johnson & Johnson vaccines are available to those 18 and older.

We strongly encourage all students to get fully vaccinated. Orange County is sharing more details about community providers on its Vaccine Information page, and Knights outside of Orlando can research vaccine providers available near them.

UCF will be administering the two-dose Pfizer vaccine. Upon completion of the first dose, we will provide instructions for scheduling your second dose in the recommended three weeks.

Yes, our out-of-state students do qualify for vaccines at State of Florida sites. Use this COVID-19 vaccine locator to find a place near you.

Individuals with vaccine appointments may utilize Garage H, lots D-1 and D-2 for parking in any student space marked with green signage. Parking in any faculty and staff spaces marked as red or blue in addition to spaces marked as “24 hours reserved” will subject you to a citation.

Here are the walking directions to the Student Union from each parking location:

No. If you have already scheduled an appointment with another provider, please keep that appointment so we may reach as many people as we can at the UCF site.

UCF continues to encourage our campus community to follow CDC guidelines after you’ve been fully vaccinated.

If you are an Orange County resident and need to request a CDC COVID-19 vaccination replacement card, visit the Florida Department of Orange County’s webpage to make this request. If you are NOT an Orange County, Fla. resident, please contact your County Health Department where you reside in order to make this request.

Please email [email protected], and Student Health Services will work with you on alternate arrangements.

General Vaccine Information

None of the COVID-19 vaccines currently in development in the U.S. use the live virus that causes COVID-19. The goal of vaccination is to teach our immune systems how to recognize and fight the virus that causes COVID-19. Sometimes this process can cause symptoms, such as fever. These symptoms are normal and are a sign that the body is building immunity.

No, the vaccine won’t cause you to test positive on a COVID-19 viral test, such as the PCR or antigen tests. However, you may test positive for the antibody test, due to developing an immune response.

There is not enough information currently available to say if or for how long after infection someone is protected from getting COVID-19 again, and more studies are needed. Vaccination is advised regardless of a history of COVID illness.

The leading vaccine contenders require two shots at least three weeks apart.

The CDC states that any vaccine can cause side effects. For the most part these are minor, for example, a sore arm or low-grade fever that go away within a few days.

While there is no federal or state mandate to receive the COVID-19 vaccine, all eligible individuals are strongly encouraged to get vaccinated as soon as they are able. In addition to protecting each recipient against infection, it is essential that a large enough percent of the population receives the vaccine in order to achieve “herd immunity” to prevent continued spread of the virus causing COVID-19. We must each play our part in this process, as we have in the past with vaccines to eliminate the threat of polio, measles and other viral infections.

There is no requirement for students to receive the COVID-19 vaccine at this time. UCF will encourage students, faculty and staff to get vaccinated in the interest of our community’s health and safety.

There is no cost for the vaccine. However, vaccination providers will be able to charge an administration fee for giving the shot. Vaccine providers can get this fee reimbursed by the patient’s public or private insurance company or, for uninsured patients, by the Health Resources and Services Administration at the U.S. Department of Health and Human Services.

Impact at UCF

Following guidance from the Board of Governors and in collaboration with the other State University System institutions, UCF will no longer require face coverings to be worn on our campuses. However, we will continue encouraging our campus community to wear face coverings and follow CDC guidelines.

If you forgot your face covering or want an additional one, there are some available in the vending machines around campus. You can also purchase face coverings from Rock ’Em in Orlando. For each face covering sold, $5 will go to the UCF Student Emergency Fund.

UCF strongly encourages continued following of the CDC guidelines. All students, employees and visitors at all UCF campuses are asked to monitor their symptoms using the COVID Self-Checker available online and in the UCF Mobile app. Paper versions of the questionnaire are available in English and Spanish on Human Resources’ website.

Employees who have tested positive for COVID-19 or have been in proximity to someone who has must stay home and not come to UCF.

No. Under the new guidelines, no member of the UCF community is permitted to require any other member of the UCF community to wear a face covering on campus, whether in an office, classroom or other location. You may encourage others to wear face coverings, but you may not require them to do so.

Yes. As medical facilities, the Student Health Center, UCF Health, and Counseling and Psychological Services (CAPS) still require face coverings inside their buildings. Additionally, as a simulated clinical environment, the Clinical Skills and Simulation Center at the College of Medicine also requires face coverings.

UCF encourages visitors to our campuses to wear face coverings indoors, even if they are vaccinated. We also ask that visitors monitor their symptoms using the COVID Self-Checker available online, and stay home if they have tested positive for COVID-19 or have been in proximity to someone who has.

Employees and students should follow the policy of their host state college when they are working at or studying on those campuses.

Cloth face coverings are being distributed at several locations on UCF’s campuses. One face covering will be assigned to each member of the UCF community, and a valid UCF ID card is required to obtain one. These or a face covering of some kind will be required at all times on campus. Find face covering distribution locations.

You can also purchase face coverings from Rock ’Em in Orlando. For each face covering sold, $5 will go to the UCF Student Emergency Fund.

Robust tracing of COVID-19 cases at UCF will help the university identify and contain potentially impacted populations. UCF will continue to partner with state and local health officials to regularly monitor rates of new cases. Student volunteers will partner with the Florida Department of Health as contact tracers beginning this summer and will work with faculty from the College of Medicine and College of Nursing.

COVID-19 Exposure

If you become ill with symptoms of COVID-19, stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

UCF students and employees should call the UCF COVID Line to obtain an ordered test at 407-823-2509

Also follow these best practices while awaiting test results and if you test positive for COVID-19:

  • Do not leave your home, except to get medical care, until cleared by your healthcare provider.
  • Do not share household items.
  • Wear a mask around others if contact is necessary.
  • Report if you have tested positive for COVID-19 by calling the UCF COVID Line at 407-823-2509

If there is the possibility that you have been exposed to COVID-19 because a colleague has tested positive, you will be notified directly. Through contact tracing, the Department of Health will assess and inform all persons who may be at risk and require quarantine and/or testing. In line with public health practices and medical and student privacy laws, only those who would need to know about confirmed COVID-19 cases for personal health and safety reasons will be informed.

The Department of Health will notify UCF of all known or suspected cases at UCF, and confirmed cases will be shared with the public via a forthcoming dashboard feature on the COVID-19 website that lists confirmed cases of COVID-19 that involve a student or faculty or staff member. The dashboard will be generic in nature, in accordance with medical and student privacy laws and public health best practices.

Campus housing, Environmental Health and Safety or other areas will be apprised of known or suspected cases and the need for isolation, quarantine and appropriate cleaning and disinfecting measures.

If You Test Positive

If you test positive for COVID-19, stay home and do not come to UCF. Avoid contact with other people and social gatherings to keep from spreading your illness to others.

Employees should notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider. All students and faculty and staff members should notify UCF that they have tested positive by calling the UCF COVID Line at 407-823-2509.

This will ensure that robust tracing of cases at UCF has started and will help the university identify and contain potentially impacted populations. UCF will continue to partner with state and local health officials to regularly monitor rates of new cases. Student volunteers will partner with the Florida Department of Health as contact tracers beginning this summer and will work with faculty from the College of Medicine and College of Nursing.

If Someone You’ve Been Close to Tests Positive

If you know that you have had close contact with a co-worker, visitor, family member or other individual who has confirmed COVID-19 you should stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

A high-risk exposure generally involves exposure of eyes, nose or mouth, particularly if the individual was in contact of less than 6 feet for a period more than 15 minutes over a 24 hour period with a person infected with COVID-19.

If you know that you have had close contact with a co-worker, visitor, family member or other individual who has confirmed COVID-19 you should stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

A high-risk exposure generally involves exposure of eyes, nose or mouth, particularly if the individual was in contact of less than 6 feet for a period more than 15 minutes over 24 hour period with a person infected with COVID-19.

Employees should stay home and not return to work until they meet the criteria to discontinue home isolation and have consulted with a healthcare provider and local health department. Supervisors should not require a sick employee to provide a negative COVID-19 test result or healthcare provider’s note to return to campus.

All students and faculty and staff members should notify UCF that they have tested positive by calling the UCF COVID Line at 407-823-2509. This will ensure that robust tracing of cases at UCF has started and will help the university identify and contain potentially impacted populations.

COVID Self-Checker

Students: Find detailed instructions on how to access and utilize the COVID Self-Checker online in English and Spanish.

Employees and Supervisors: Access information about completing the COVID Self-Checker online in English and Spanish for employees and supervisors.

The UCF Mobile app is available for iOS and Android smartphones and tablets at ucfmobile.ucf.edu.

If you are unable to access the COVID Self-Checker through the web, first try a different web browser (Chrome is the preferred browser for the questionnaire) or try clearing your browser cache.

Employees: If that is unsuccessful, complete the online PDF Self Questionnaire (English and Spanish) and follow the instructions based on your responses. You will also need to contact your supervisor and work together to communicate about your schedule if you select yes for the questions. If you are unable to complete the COVID Self-Checker until the technical issue is resolved, you will need to continue to work directly with your supervisor.

Submit a Technical Assistance Request located at the bottom of the questionnaire, and the COVID Self-Checker support team will resolve the issue.

Employees: Contact your supervisor if you’re unable to complete the questionnaire due to technical issues. Complete the online PDF Self Questionnaire (English and Spanish) and follow the instructions based on your responses.

You should submit a Technical Assistance Request located at the bottom of the COVID Self-Checker and reach out to your supervisor to notify them that you were unable to submit the questionnaire. You should complete the online PDF Self Questionnaire and follow the instructions based on your responses.

This field will be pre-populated with your identified manager/supervisor on record. You are permitted to change the field with the permission of your management.

Students: Temporarily submit “No” to the question “Are you living in UCF campus housing?” and then submit a Technical Assistance Request located at the bottom of the questionnaire. The COVID Self-Checker support team will investigate adding the location.

Employees: Type in your location in the text box under “Specify your primary UCF location or room if not found.”

Check the box next to “I am mobile on campus and do not have a primary UCF location.”

You should only identify symptoms that are of a new onset and not from a known chronic health condition.

No. UCF is committed to protecting your privacy.

Students: The symptoms you indicate in the self-checker will not be shared or stored in any system of record. However, the information you provide for your residence and/or first building location will be stored because it could be used to assist UCF officials in investigating possible COVID-19 exposures.

Employees: Supervisors will be notified that the employee COVID self-checker has been completed, but the symptoms you indicate in the self-checker questionnaire will not be shared with your supervisor or any other UCF staff member. Symptom data will not be stored in any system of record. However, information you provide on location will be stored because it will be used to assist UCF officials in investigating possible COVID-19 employee exposures.

Submit a Technical Assistance Request located at the bottom of the questionnaire, and the COVID Self-Checker support team will investigate adding the location.

No. UCF is not using any mobile app technology, including UCF Mobile, for contact tracing.

Safety Measures (Updated June 11)

No. As UCF returns to pre-pandemic operations, with vaccine rates rising and cases of COVID-19 falling, pandemic precautions are being phased out.


Academics

Faculty | International Students | Bookstore

It is possible, and UCF’s plan is flexible and can be adjusted based on evolving public health conditions.

Individuals who violate the COVID-19 Return to Campus policy will be given an opportunity to correct their behavior and may be asked to repeat training. Repeated acts of noncompliance will result in the individual’s removal from campus until compliance is achieved. Continued noncompliance may result in disciplinary action for faculty, staff and students, up to and including dismissal utilizing existing disciplinary action regulations and policies. Consequences for violating this policy do vary based on severity of offense.

Faculty

  • Attendance requirements should be relaxed as much as possible without compromising the learning objectives of the course.
  • Faculty should have clear instructions and adequate resources online for students to make up work or complete work asynchronously when necessary.

Yes. UCF is continuing contact tracing throughout the Fall 2021 semester.

We understand that your students respect you and trust you as their faculty member. You can show them the ucf.edu/coronavirus website for the latest information and resources, and if appropriate, point them to UCF Counseling and Psychological Services.

Ask your student to call the UCF COVID Line at 407-823-2509. Be sure the student knows your academic expectations so they can continue to learn remotely until they are cleared to come back to campus.

Yes. If you are teaching a face-to-face class, it is expected you hold face-to-face office hours.

Normal processes should be followed in the event a faculty member falls ill during the semester.

International Students

Please refer to the UCF Global COVID-19 FAQ page to review the enrollment requirements for your program.

Yes. Continuing students with an active SEVIS record may remain in the United States as long as they are enrolled full-time and maintaining F-1 status. Continuing students are not required to have an in-person course so all courses may be online. Since UCF is offering a significantly greater number of in-person courses in Fall 2021, most programs will not be able to accommodate a fully online schedule in Fall 2021 so it may be necessary to take in-person courses on-campus.

Students who have an initial I-20 or DS-2019 for the Fall 2021 semester must have an in-person course. Please refer to the UCF Global COVID-19 FAQ page to review the enrollment requirements for your program.

Yes. You should enroll full-time in online classes (if available) from outside of the U.S. in order to maintain an Active SEVIS record.

International students returning from Brazil, China, India, Iran, or South Africa may return to the United States directly under the National Interest Exception within 30 days of the start of the Fall 2021 semester. International students returning from the Schengen Area, United Kingdom, and Ireland may continue to travel directly to the United States under the National Interest Exception without date restrictions. New students entering the US may only enter up to 30 days before the start of classes.

Yes. Currently, all travelers returning to the United States are required to present a negative COVID-19 test result within 3 days before travel or documentation of recovery from COVID-19 within 3 months.

UCF is following the CDC guidelines on returning from international travel. Current CDC guidance outlines different requirements regarding testing and self-quarantine depending on vaccination status. Since guidance is fluid, it is important to review the CDC website when planning your return to the United States.

Your UCF Global Immigration Advisors are here for you! Please call UCF Global at 407-823-2337 to schedule a phone or Zoom meeting with an advisor.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

No. Since Fall 2020, employees are not permitted to perform remote duties from outside of the United States.

UCF Global will communicate with admitted students to provide additional guidance.

We are aware that many U.S. consulates have cancelled visa interviews due to COVID-19. You may contact the U.S. consulate to reschedule your visa interview according to the instructions provided on the consulate’s website once they resume normal operations.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

Bookstore

There are several ways to save money at the Bookstore:

  • First Day Program – Course materials are delivered directly through [email protected] at the lowest market price and billed to your UCF student account.
  • Price Match Program – Save on new and used textbook purchases and used rental being sold directly by BN.com, Amazon or local off-campus competitors. Visit the bookstore website for more details.
  • Used Textbooks – The Bookstore has the largest selection of used UCF textbooks which is a savings of 25% off the new price.
  • Digital Titles – Save up to 80% on hundreds of available titles.
  • Rental – Save up to 80% on new and used titles.

When available, choose a digital format for instant access to textbooks and course materials. Shipping is free for orders over $49 on new, used and rental textbooks through the UCF bookstore website. You can have your course materials mailed to you also, request an in-store pickup, or try our new curbside pickup option.

Find your semester course materials through my.ucf.edu > Student Self Service > My Class Schedule.

Shop 24 hours at: UCF.BNCollege.com

Stop by the campus bookstore during regular business hours or purchase a printable UPS return label:

  • Go to UCF.BNCollege.com, use dropdown for Textbook Rentals, click on Rental Returns tab, enter your order ID# and email address to access and print your UPS rental return label.
  • Select Curbside Pickup during checkout at UCF.BNCollege.com.
  • Within the order confirmation email there will be step-by-step instructions including a prompt to download the Bookstore mobile app, My College Bookstore.
  • Once your order is processed for pickup, you will receive an email notification with a reminder to download the app.
  • Within our mobile app you will notify us when you are on your way. Once you arrive at the designated pickup location — in front of Burnett Honors College, next to Colburn Hall in lot H2.
  • Once you arrive at the signed pickup area, select I’m Outside the Store and enter your car’s description on the mobile app. A Bookseller will arrive soon with your order.
  • Curbside pickup is currently only available at the UCF Main Campus stores in lot H2.

You will see several different options for textbooks and other course materials depending on the class:

  • Choose a digital format and get instant access.
  • Get new, used or rental textbooks with free shipping for orders over $49.


CARES Act

Disbursement Information | HEERF | Round 2 of Funding

The application window to apply for CARES Act funds closed at 11:59 p.m. on Tuesday, May 19. Please note that assistance is subject to availability of funds, and applicants must meet eligibility criteria.

Undergraduate, graduate and medical degree-seeking students are eligible, but must have submitted a 2019-2020 FAFSA or must submit a FAFSA application by the June 30 deadline in order to be eligible for the funding. Students must also meet federal aid eligibility criteria, including but not limited to:

  • Being a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident)
  • Having a valid Social Security number
  • Having a high school diploma, GED or completion of high school in an approved homeschool setting
  • Being degree-seeking
  • Must be enrolled in the term for which they are seeking assistance
  • Cannot be in default on federal student loans
  • Being registered with Selective Service, if male
  • Meeting Satisfactory Academic Progress
  • Cannot exceed aggregate loan limit or Pell Grant lifetime usage
  • Cannot owe an overpayment on federal aid programs

Additionally, students enrolled in an all online program of study are not eligible.

Funding is limited, and applications will be reviewed based upon request. For students who are not eligible for CARES Act funding, UCF will evaluate applications to determine whether other forms of assistance may apply.

Students may still be eligible for CARES Act funding but must submit a FAFSA application. We recommend these students apply for CARES Act funding and fill out a FAFSA application, which takes the Department of Education 48-72 hours to process.

CARES Act funds are designed to assist with expenses related to the disruption of campus operations due to COVID-19, such as housing, food, course materials, technology, healthcare and child care.

Due to the anticipated high volume of applications, we expect that it will be 3-4 weeks before students will receive the money.

We encourage all eligible students in need to fill out the emergency grant application and outline their hardships.

Award amounts will vary based upon student’s request and available funding.

Every application will be evaluated individually, and the amount granted will be based on the request and available funding.

Yes, students who graduated in Spring 2020 were eligible to apply for funding. The application window closed at 11:59 p.m. on Tuesday, May 19.

Students who do not meet the eligibility requirement for CARES Act funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing [email protected].

Students are encouraged to review their financial aid package and can contact Financial Aid by emailing [email protected]. They should include “Professional Judgment” in the subject line and provide a detailed explanation of their special circumstance. Please allow 3-5 business days for a response.

If students are continuing to experience financial distress, they are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing [email protected].

Yes, students may be eligible for both forms of support. Those who have applied for the Student Emergency Fund are encouraged to also apply for CARES Act funding.

The federal legislation outlined eligibility criteria, not UCF. The federal funding is designed to assist students who meet eligibility criteria and who had their face-to-face instruction impacted by COVID-19.

Students who do not meet the eligibility requirement for CARES Act funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing [email protected].

No, the CARES Act money is a federal emergency grant that is not required to be repaid.

If families incurred expenses due to reduced work hours or loss of employment due to COVID-19 and those circumstances impacted students’ ability to pay for expenses related to their pursuit of higher education — such as housing, food, course materials, technology, healthcare and child care — students may apply and explain how these circumstances impacted their ability to pay for their academic-related expenses.

If your question is not answered here, email [email protected]. Emails will be responded to within 48 business hours in the order in which they were received.

Students should complete the CARES Act funding application. Students also may be directed to Student Care Services for further assistance and can email [email protected].

UCF students are being affected in very real ways by the COVID-19 pandemic. If you’re among those in a position to help UCF students who are struggling due to the COVID-19 pandemic,  pledge your support through the university’s relief fund.

Disbursement Information (Updated July 23, 2020)

UCF will award more than $3.5 million to the more than 3,800 students who met eligibility criteria and completed the second application for the CARES Act.

This brings UCF’s total of CARES Act awards to more than $20.3 million to 23,328 eligible students, with additional disbursements of awards expected to go to eligible students in the coming weeks, exhausting the federal aid.

UCF’s total CARES Act awards totaled more than $20.3 million and were distributed to 23,328 eligible students. Additional disbursements of awards are expected to go to eligible students in the coming weeks, exhausting the federal aid.

The university followed guidance from the U.S. Department of Education and prioritized assistance to eligible students with the most urgent needs, providing up to 75 percent of the available funds for grants to Pell-eligible students, with the balance to non-Pell-eligible students.

Students whose education has been disrupted due to COVID-19 were given the opportunity to receive this funding by outlining the different areas (housing, food insecurity, utilities, etc.) for which they were experiencing financial impacts caused by COVID-19, and when possible, UCF worked to provide funding in the amount requested.

Students who have direct deposit associated with myUCF will receive their funding directly into that account. Only U.S bank accounts can be used for direct deposit, and some banks take longer to process payments.

Students without direct deposit will be mailed a paper check to the home address on record with the university. The home address in myUCF must be a residential U.S. address.

You may contact Student Care Services to discuss eligibility and availability of other funds by emailing [email protected].

The email you received explained why you did not receive CARES Act funding. Please review that message closely. If you believe the decision was in error, please contact [email protected].

If you were ineligible to receive CARES Act funds or have received Cares Act funds, but are still experiencing financial distress, you can reach out to Student Care Services at [email protected] or 407-823-5607 to discuss and explore additional resources that may be available.

Eligibility for CARES funds was extended to undergraduate, graduate and medical degree-seeking students who had submitted a 2019-2020 FAFSA by May 19, the date the CARES Act application closed. Students must also have met federal aid eligibility criteria, including but not limited to:

  • Being a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident)
  • Having a valid Social Security number
  • Having a high school diploma, GED or completion of high school in an approved homeschool setting
  • Being degree-seeking
  • Must be enrolled in the term for which they are seeking assistance
  • Cannot be in default on federal student loans
  • Being registered with Selective Service, if male
  • Meeting Satisfactory Academic Progress
  • Cannot exceed aggregate loan limit or Pell Grant lifetime usage
  • Cannot owe an overpayment on federal aid programs

Additionally, UCF Online students were not eligible.

Undergraduate, graduate and medical degree-seeking students are eligible. Recent update to the federal guidelines now allow many of our non-degree seeking to now be eligible. Non-degree students in Continuing Education programs are not eligible. Students must have submitted a 2020-2021 FAFSA or must submit an error-free FAFSA application by the application deadline in order to be eligible for the funding.

  • Students must also be a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident).
  • Students must be enrolled in the term for which they are seeking assistance

Funding is limited. For students who are not eligible for HEERF funding, UCF will evaluate applications to determine whether other forms of assistance may apply.

If you’re among those in a position to help UCF students who are struggling due to the COVID-19 pandemic, pledge your support through the university’s relief fund.

UCF sent an email to students April 1 with a link to the application. Applicants must meet eligibility criteria. Assistance is subject to the availability of funds, and a second application opened in April due to a surplus of funds following the first application period in February.

We expect to award the funds to students in late April.

The maximum HEERF award is $1,000. Students who already received the maximum $1,000 HEERF award in March will not receive an additional award.

Pell-eligible students who have not received CARES or HEERF funding will be prioritized. Non-Pell eligible students who did not receive CARES or HEERF funding will be the next priority group, followed by students who did not receive funding from the first HEERF round and received less than the maximum CARES award. Awards will be made based on additional criteria until the funds are exhausted.

The federal legislation, not UCF, outlined eligibility criteria. The federal funding is designed to assist students who meet eligibility criteria and who had their face-to-face instruction impacted by COVID-19.

Students who do not meet the eligibility requirements for HEERF funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing [email protected].

Students who do not meet the eligibility requirement for funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing [email protected].

No. You must be enrolled in Spring 2021 to be eligible.

Students should complete the application for HEERF funding. Students also may be directed to Student Care Services for further assistance and can email [email protected].

Yes, students may be eligible for both forms of support. Those who have applied for the Student Emergency Fund are encouraged to also apply for HEERF funding.

No, the money is a federal emergency grant that is not required to be repaid.

Student emergency grants can be used for any component of the student’s cost of attendance (COA) or for emergency costs that arise due to coronavirus, such as tuition, food, housing, healthcare (including mental healthcare) or child care.

Students may still be eligible for HEERF funding but must submit a 2020-21 FAFSA application. We recommend these students apply for HEERF funding and fill out a 2020-21 FAFSA application, which takes the Department of Education 48 to 72 hours to process.

Students who are ineligible for HEERF funds and are experiencing financial crisis may contact Student Care Services to be screened for additional support. Be advised that some resources will not become available until all other avenues of financial assistance have been exhausted. If you are unsure of your current financial aid options, please contact Student Financial Assistance to confirm if you have aid available.

Students who receive HEERF funds may reach out to Student Care Services for screening for additional emergency funds if still they are experiencing a financial crisis such as pending eviction, food insecurity, or homelessness.

Student Care Services: [email protected]

If your question is not answered here, email [email protected]. Emails will be responded to within 48 business hours in the order in which they were received.

HEERF

Undergraduate, graduate and medical degree-seeking students are eligible. Recent update to the federal guidelines now allow many of our non-degree seeking to now be eligible. Non-degree students in Continuing Education programs are not eligible. Students must have submitted a 2020-2021 FAFSA or must submit an error-free FAFSA application by the application deadline in order to be eligible for the funding.

  • Students must also be a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident).
  • Students must be enrolled in the term for which they are seeking assistance

Funding is limited. For students who are not eligible for HEERF funding, UCF will evaluate applications to determine whether other forms of assistance may apply.

If you’re among those in a position to help UCF students who are struggling due to the COVID-19 pandemic, pledge your support through the university’s relief fund.

UCF sent an email to students April 1 with a link to the application. Applicants must meet eligibility criteria. Assistance is subject to the availability of funds, and a second application opened in April due to a surplus of funds following the first application period in February.

We expect to award the funds to students in late April.

The maximum HEERF award is $1,000. Students who already received the maximum $1,000 HEERF award in March will not receive an additional award.

Pell-eligible students who have not received CARES or HEERF funding will be prioritized. Non-Pell eligible students who did not receive CARES or HEERF funding will be the next priority group, followed by students who did not receive funding from the first HEERF round and received less than the maximum CARES award. Awards will be made based on additional criteria until the funds are exhausted.

The federal legislation, not UCF, outlined eligibility criteria. The federal funding is designed to assist students who meet eligibility criteria and who had their face-to-face instruction impacted by COVID-19.

Students who do not meet the eligibility requirements for HEERF funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing [email protected].

If students are continuing to experience financial distress, they are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing [email protected].

Students who do not meet the eligibility requirement for funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing [email protected].

No. You must be enrolled in Spring 2021 to be eligible.

Students should complete the application for HEERF funding. Students also may be directed to Student Care Services for further assistance and can email [email protected].

Students can contact Financial Aid by emailing [email protected]. They should include “Professional Judgment” in the subject line and provide a detailed explanation of their special circumstance. Please allow 3 to 5 business days for a response. Please be aware that an approved appeal does not guarantee additional funding will be awarded. All funding is contingent upon eligibility and availability of funds.

Yes, students may be eligible for both forms of support. Those who have applied for the Student Emergency Fund are encouraged to also apply for HEERF funding.

No, the money is a federal emergency grant that is not required to be repaid.

Student emergency grants can be used for any component of the student’s cost of attendance (COA) or for emergency costs that arise due to coronavirus, such as tuition, food, housing, healthcare (including mental healthcare) or child care.

Students may still be eligible for HEERF funding but must submit a 2020-21 FAFSA application. We recommend these students apply for HEERF funding and fill out a 2020-21 FAFSA application, which takes the Department of Education 48 to 72 hours to process.

Students who are ineligible for HEERF funds and are experiencing financial crisis may contact Student Care Services to be screened for additional support. Be advised that some resources will not become available until all other avenues of financial assistance have been exhausted. If you are unsure of your current financial aid options, please contact Student Financial Assistance to confirm if you have aid available.

Students who receive HEERF funds may reach out to Student Care Services for screening for additional emergency funds if still they are experiencing a financial crisis such as pending eviction, food insecurity, or homelessness.

Student Care Services: [email protected]

If your question is not answered here, email [email protected]. Emails will be responded to within 48 business hours in the order in which they were received.

Round 2 of Funding

The application for the second round of CARES Act funding closed at 11:59 p.m. on July 5.

Yes. Students may receive additional funding if they meet eligibility criteria and have additional expenses.

For students who completed the CARES Act application in round 1 of funding but did not receive funding because they only completed the 2020-2021 FAFSA, were enrolled for the spring or are currently enrolled for the summer term, your application will automatically be considered, but you may complete a new application if you have updated expenses.

For students who are summer B admits, who completed the CARES Act application in round 1, and completed either the 2019-2020 or 2020-2021 FAFSA, your application will automatically be considered, but you may complete a new application if you have updated expenses.

Students must be enrolled for the summer term, have completed a 2019-2020 or 2020-2021 FAFSA and meet other federal eligibility criteria.