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Health and Safety

COVID-19 Vaccine | Impact at UCF | COVID-19 Exposure | COVID Self-Checker | Safety Measures | Help at UCF

COVID-19 Vaccine (April 5 Updates)

Yes, UCF has been approved as a mass vaccination site. Appointments to receive the COVID-19 vaccine at UCF’s mass vaccination clinic are now full.

We strongly encourage all students to get fully vaccinated as soon as they are able. If you were unable to get an appointment at the UCF clinic, there are still other opportunities. Orange County is sharing more details about community providers on its Vaccine Information page, and Knights outside of Orlando can research vaccine providers available near them.

Starting April 5, 2021, the Pfizer vaccine is available to Florida residents age 16 and older, and the Moderna and Johnson & Johnson vaccines are available to those 18 and older.

Appointments to receive the COVID-19 vaccine at UCF’s mass vaccination clinic are now full.

We strongly encourage all students to get fully vaccinated as soon as they are able. If you were unable to get an appointment at the UCF clinic, there are still other opportunities. Orange County is sharing more details about community providers on its Vaccine Information page, and Knights outside of Orlando can research vaccine providers available near them.

UCF will be administering the two-dose Pfizer vaccine. Upon completion of the first dose, we will provide instructions for scheduling your second dose in the recommended three weeks.

Yes, our out-of-state students do qualify for vaccines at State of Florida sites. At the Orange County Convention Center, a UCF ID is sufficient proof of residency. At the FEMA location at Valencia West, a student without a Florida’s diver’s license can bring something else that identifies residency, such as a school ID, rental agreement or utility bill.

At other locations, you can provide any two copies of the below instead of a driver’s license:

  • Category A: a deed, mortgage, monthly mortgage statement, mortgage payment booklet, OR residential rental or lease agreement
  • Category B: a utility hookup or utility work order dated within 60 days before the date of vaccination
  • Category C: a utility bill dated within two months of the date of vaccination
  • Category D: mail from a financial institution, including checking, savings, or investment account statements, dated within two months of the date of vaccination
  • Category E: mail from a federal, state, county, or municipal government agency, dated within two months of the date of vaccination
  • Category F: if the person is a minor, proof of a Florida residential address for the individual’s parent, stepparent, legal guardian, or other person with whom the seasonal resident resides in Florida, PLUS a written statement from the person with whom the seasonal resident resides stating that the seasonal resident does reside with him or her.

Individuals with vaccine appointments may utilize Garage H, lots D-1 and D-2 for parking in any student space marked with green signage. Parking in any faculty and staff spaces marked as red or blue in addition to spaces marked as “24 hours reserved” will subject you to a citation.

Here are the walking directions to the Student Union from each parking location:

No. If you have already scheduled an appointment with another provider, please keep that appointment so we may reach as many people as we can at the UCF site.

UCF continues to encourage our campus community to wear face coverings indoors even if you are vaccinated and to follow CDC guidelines.

If you are an Orange County resident and need to request a CDC COVID-19 vaccination replacement card, visit the Florida Department of Orange County’s webpage to make this request. If you are NOT an Orange County, Fla. resident, please contact your County Health Department where you reside in order to make this request.

Please email covid19vaccine@ucf.edu, and Student Health Services will work with you on alternate arrangements.

General Vaccine Information

None of the COVID-19 vaccines currently in development in the U.S. use the live virus that causes COVID-19. The goal of vaccination is to teach our immune systems how to recognize and fight the virus that causes COVID-19. Sometimes this process can cause symptoms, such as fever. These symptoms are normal and are a sign that the body is building immunity.

No, the vaccine won’t cause you to test positive on a COVID-19 viral test, such as the PCR or antigen tests. However, you may test positive for the antibody test, due to developing an immune response.

There is not enough information currently available to say if or for how long after infection someone is protected from getting COVID-19 again, and more studies are needed. Vaccination is advised regardless of a history of COVID illness.

The leading vaccine contenders require two shots at least three weeks apart.

The CDC states that any vaccine can cause side effects. For the most part these are minor, for example, a sore arm or low-grade fever that go away within a few days.

While there is no federal or state mandate to receive the COVID-19 vaccine, all eligible individuals are strongly encouraged to get vaccinated as soon as they are able. In addition to protecting each recipient against infection, it is essential that a large enough percent of the population receives the vaccine in order to achieve “herd immunity” to prevent continued spread of the virus causing COVID-19. We must each play our part in this process, as we have in the past with vaccines to eliminate the threat of polio, measles and other viral infections.

There is no requirement for students to receive the COVID-19 vaccine at this time. UCF will encourage students, faculty and staff to get vaccinated in the interest of our community’s health and safety.

There is no cost for the vaccine. However, vaccination providers will be able to charge an administration fee for giving the shot. Vaccine providers can get this fee reimbursed by the patient’s public or private insurance company or, for uninsured patients, by the Health Resources and Services Administration at the U.S. Department of Health and Human Services.

Impact at UCF

Following guidance from the Board of Governors and in collaboration with the other State University System institutions, UCF will no longer require face coverings to be worn on our campuses. However, we will continue encouraging our campus community to wear face coverings and follow CDC guidelines.

If you forgot your face covering or want an additional one, there are some available in the vending machines around campus. You can also purchase face coverings from Rock ’Em in Orlando. For each face covering sold, $5 will go to the UCF Student Emergency Fund.

UCF strongly encourages continued following of the CDC guidelines. All students, employees and visitors at all UCF campuses are asked to monitor their symptoms using the COVID Self-Checker available online and in the UCF Mobile app. Paper versions of the questionnaire are available in English and Spanish on Human Resources’ website.

Employees who have tested positive for COVID-19 or have been in proximity to someone who has must stay home and not come to UCF.

No. Under the new guidelines, no member of the UCF community is permitted to require any other member of the UCF community to wear a face covering on campus, whether in an office, classroom or other location. You may encourage others to wear face coverings, but you may not require them to do so.

Yes. As a medical facility, the Health Center will still require face coverings inside the building.

UCF encourages visitors to our campuses to wear face coverings indoors, even if they are vaccinated. We also ask that visitors monitor their symptoms using the COVID Self-Checker available online, and stay home if they have tested positive for COVID-19 or have been in proximity to someone who has.

Employees and students should follow the policy of their host state college when they are working at or studying on those campuses.

Cloth face coverings are being distributed at several locations on UCF’s campuses. One face covering will be assigned to each member of the UCF community, and a valid UCF ID card is required to obtain one. These or a face covering of some kind will be required at all times on campus. Find face covering distribution locations.

You can also purchase face coverings from Rock ’Em in Orlando. For each face covering sold, $5 will go to the UCF Student Emergency Fund.

Robust tracing of COVID-19 cases at UCF will help the university identify and contain potentially impacted populations. UCF will continue to partner with state and local health officials to regularly monitor rates of new cases. Student volunteers will partner with the Florida Department of Health as contact tracers beginning this summer and will work with faculty from the College of Medicine and College of Nursing.

Detailed instructions on how to access and utilize the COVID Self-Checker are available online for employees and supervisors.

COVID-19 Exposure

If you become ill with symptoms of COVID-19, stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

UCF students and employees should call the UCF COVID Line to obtain an ordered test at 407-823-2509

Also follow these best practices while awaiting test results and if you test positive for COVID-19:

  • Do not leave your home, except to get medical care, until cleared by your healthcare provider.
  • Do not share household items.
  • Wear a mask around others if contact is necessary.
  • Report if you have tested positive for COVID-19 by calling the UCF COVID Line at 407-823-2509

If there is the possibility that you have been exposed to COVID-19 because a colleague has tested positive, you will be notified directly. Through contact tracing, the Department of Health will assess and inform all persons who may be at risk and require quarantine and/or testing. In line with public health practices and medical and student privacy laws, only those who would need to know about confirmed COVID-19 cases for personal health and safety reasons will be informed.

The Department of Health will notify UCF of all known or suspected cases at UCF, and confirmed cases will be shared with the public via a forthcoming dashboard feature on the COVID-19 website that lists confirmed cases of COVID-19 that involve a student or faculty or staff member. The dashboard will be generic in nature, in accordance with medical and student privacy laws and public health best practices.

Campus housing, Environmental Health and Safety or other areas will be apprised of known or suspected cases and the need for isolation, quarantine and appropriate cleaning and disinfecting measures.

If You Test Positive

If you test positive for COVID-19, stay home and do not come to UCF. Avoid contact with other people and social gatherings to keep from spreading your illness to others.

Employees should notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider. All students and faculty and staff members should notify UCF that they have tested positive by calling the UCF COVID Line at 407-823-2509.

This will ensure that robust tracing of cases at UCF has started and will help the university identify and contain potentially impacted populations. UCF will continue to partner with state and local health officials to regularly monitor rates of new cases. Student volunteers will partner with the Florida Department of Health as contact tracers beginning this summer and will work with faculty from the College of Medicine and College of Nursing.

If Someone You’ve Been Close to Tests Positive

If you know that you have had close contact with a co-worker, visitor, family member or other individual who has confirmed COVID-19 you should stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

A high-risk exposure generally involves exposure of eyes, nose or mouth, particularly if the individual was in contact of less than 6 feet for a period more than 15 minutes over a 24 hour period with a person infected with COVID-19.

If you know that you have had close contact with a co-worker, visitor, family member or other individual who has confirmed COVID-19 you should stay home and contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and social gatherings to keep from spreading your illness to others. Employees should also notify their supervisor that they are ill and not able to return to work and follow the instructions of their healthcare provider.

A high-risk exposure generally involves exposure of eyes, nose or mouth, particularly if the individual was in contact of less than 6 feet for a period more than 15 minutes over 24 hour period with a person infected with COVID-19.

Employees should stay home and not return to work until they meet the criteria to discontinue home isolation and have consulted with a healthcare provider and local health department. Supervisors should not require a sick employee to provide a negative COVID-19 test result or healthcare provider’s note to return to campus.

All students and faculty and staff members should notify UCF that they have tested positive by calling the UCF COVID Line at 407-823-2509. This will ensure that robust tracing of cases at UCF has started and will help the university identify and contain potentially impacted populations.

COVID Self-Checker

Students: Find detailed instructions on how to access and utilize the COVID Self-Checker online in English and Spanish.

Employees and Supervisors: Access information about completing the COVID Self-Checker online in English and Spanish for employees and supervisors.

The UCF Mobile app is available for iOS and Android smartphones and tablets at ucfmobile.ucf.edu.

If you are unable to access the COVID Self-Checker through the web, first try a different web browser (Chrome is the preferred browser for the questionnaire) or try clearing your browser cache.

Employees: If that is unsuccessful, complete the online PDF Self Questionnaire (English and Spanish) and follow the instructions based on your responses. You will also need to contact your supervisor and work together to communicate about your schedule if you select yes for the questions. If you are unable to complete the COVID Self-Checker until the technical issue is resolved, you will need to continue to work directly with your supervisor.

Submit a Technical Assistance Request located at the bottom of the questionnaire, and the COVID Self-Checker support team will resolve the issue.

Employees: Contact your supervisor if you’re unable to complete the questionnaire due to technical issues. Complete the online PDF Self Questionnaire (English and Spanish) and follow the instructions based on your responses.

You should submit a Technical Assistance Request located at the bottom of the COVID Self-Checker and reach out to your supervisor to notify them that you were unable to submit the questionnaire. You should complete the online PDF Self Questionnaire and follow the instructions based on your responses.

This field will be pre-populated with your identified manager/supervisor on record. You are permitted to change the field with the permission of your management.

Students: Temporarily submit “No” to the question “Are you living in UCF campus housing?” and then submit a Technical Assistance Request located at the bottom of the questionnaire. The COVID Self-Checker support team will investigate adding the location.

Employees: Type in your location in the text box under “Specify your primary UCF location or room if not found.”

Check the box next to “I am mobile on campus and do not have a primary UCF location.”

You should only identify symptoms that are of a new onset and not from a known chronic health condition.

No. UCF is committed to protecting your privacy.

Students: The symptoms you indicate in the self-checker will not be shared or stored in any system of record. However, the information you provide for your residence and/or first building location will be stored because it could be used to assist UCF officials in investigating possible COVID-19 exposures.

Employees: Supervisors will be notified that the employee COVID self-checker has been completed, but the symptoms you indicate in the self-checker questionnaire will not be shared with your supervisor or any other UCF staff member. Symptom data will not be stored in any system of record. However, information you provide on location will be stored because it will be used to assist UCF officials in investigating possible COVID-19 employee exposures.

Submit a Technical Assistance Request located at the bottom of the questionnaire, and the COVID Self-Checker support team will investigate adding the location.

No. UCF is not using any mobile app technology, including UCF Mobile, for contact tracing.

Safety Measures

Yes. Frequently washing your hands with soap and water is the best way to get rid of germs and viruses and protect yourself from COVID-19, but if that is not available, an alcohol-based hand sanitizer with at least 60 percent alcohol will work.

UCF ordered an additional 1,200 hand sanitizing stations and 2,000 cases of refills. The stations are strategically placed around campus in high-traffic areas and near commonly touched surfaces, such as near the doors at building entry points.

Yes, additional and enhanced cleaning will take place in common spaces and areas where there are frequently touched surfaces, including hallways, stairways, restrooms and elevators.

Employees will be responsible for cleaning and maintaining their individual workspaces, including desks, chairs and computer equipment.

Classrooms will be cleaned daily. Additional and enhanced cleaning will take place in common spaces and areas where there are frequently touched surfaces, and disinfecting wipes will be available so that students can clean individual work spaces.

In addition, UCF has ordered an additional 1,200 hand sanitizing stations and 2,000 cases of refills. The stations will be strategically placed around campus in high-traffic areas and near commonly touched surfaces, such as near the doors at building entry points.

Immediate concerns should be brought to your supervisor’s attention. If it is not possible to elevate concerns at the department level, the IntegrityLine is a secure system to report suspected misconduct.

You can reach the IntegrityLine 24/7 at compliance.ucf.edu or 1-855-877-6049. All reports are reviewed by the University Compliance, Ethics and Risk Office, and investigated as discreetly and promptly as possible.

Measures being taken address ventilation, filtration, administrative controls and sterilization technology. Ventilation and filtration provided by HVAC systems can reduce the airborne concentrates of SARS-CoV-2 and, thus, reduce the risk of transmission through the air.

Filtration: UCF’s research facilities utilize MERV 9 pre-filters and MERV 14 final filters. UCF will continue to adhere to the maintenance schedules for quarterly, semi-annual and annual filter changes for all HVAC systems on campus.

Ventilation: UCF will continue to maintain design ventilation rates that are determined by ASHRAE standards for air change rates based on each building’s application.

Administrative controls: UCF is working with the Registrar’s Office on class start times and cleaning schedules, and will provide further updates when the Fall Classroom Seating Task Force further refines the model for opening in fall semester. This will result in an increase in overall ventilation effectiveness per occupant, as the design ACH rates will remain in place or increase where possible, while the population in each building is anticipated to decrease.

Sterilization technology: The university is installing additional ultraviolet-bandwidth energy (UV-C) lighting in air handler units serving instructional and administrative offices. While UV-C will not mitigate transmission risk of SARS and COVID-19 within campus buildings’ HVAC air streams, the ultraviolet energy will help inactivate the DNA and RNA of most viral, bacterial, and fungal organisms so that they are unable to replicate. The kill rate for UV-C is based on a factor of time and exposure to the light. Note that even with high-intensity UV-C irradiation, the deactivation rate will not be 100% for all biological particles.

Help at UCF

Counseling and Psychological Services (CAPS) is UCF’s mental health resource for students. You can visit CAPS’ website for information about and resources for coping during this time. Students can also schedule phone or virtual consultation with CAPS by calling 407-823-2811 or visiting their website.

Student Care Services continues to work remotely with anyone who needs additional academic or personal support during this time.

UCF offers our Employee Assistance Program (EAP) to all non-student employees. This program provides resources to help employees and their dependents cope with these types of life events. The EAP, administered by Health Advocate, provides confidential, short-term counseling at no cost to the employee.

Health Advocate Toll-Free Number: 877-240-6863

Health Advocate Website: HealthAdvocate.com/members


Academics

International Students | Bookstore

It is possible, and UCF’s plan is flexible and can be adjusted based on evolving public health conditions.

For students: Faculty are being encouraged to plan courses so that students who fall ill will be able to continue in the class and learn remotely during the time they are ill, quarantined or isolated. Also, attendance requirements have been discouraged.

For faculty: Faculty at elevated risk for severe illness form COVID-19 will instruct courses remotely. Normal processes should be followed in the event a faculty member falls ill during the semester.

Individuals who violate the COVID-19 Return to Campus policy will be given an opportunity to correct their behavior and may be asked to repeat training. Repeated acts of noncompliance will result in the individual’s removal from campus until compliance is achieved. Continued noncompliance may result in disciplinary action for faculty, staff and students, up to and including dismissal utilizing existing disciplinary action regulations and policies. Consequences for violating this policy do vary based on severity of offense.

International Students

In the absence of new guidance from the Student and Exchange Visitor Program (SEVP) for the Spring 2021 semester, students should follow the Fall 2020 guidance. According to the Fall 2020 SEVP Guidance, current students may remain in the United States as long as they are enrolled full-time and maintaining F-1 status. Current students are not required to have an in-person course, and all courses may be online. This information may change as additional guidance is released by SEVP. Refer to the UCF Global COVID-19 FAQ page for the full-time enrollment requirement of your program.

You should enroll full-time in online classes from home to keep an active SEVIS record. Refer to the UCF Global COVID-19 FAQ page for the full-time enrollment requirement of your program.

In the absence of new guidance from the Student and Exchange Visitor Program (SEVP) for the Spring 2021 semester, students should follow the Fall 2020 guidance. Your enrollment requirement depends on your SEVIS status, location, and program. Please refer to the UCF Global COVID-19 FAQ page to review the enrollment requirements for your situation.

For most students continuing in their program, Summer 2021 enrollment is not required. You are only required to enroll in Summer 2021 if any of the following apply to your situation:

    • You have an I-20 or DS-2019 with a Summer 2021 program start date
    • You are graduating in Summer 2021 (Summer 2021 is your final term at UCF)
    • You are enrolled in the Intensive English Program or UCF Global Achievement Academy Pathway Programs
    • Special Note to Graduate Students enrolled in Thesis or Dissertation: While summer is considered a vacation term for immigration purposes, please be aware of the College of Graduate Studies’ policy on continuous enrollment for students engaged in thesis or dissertation.

For those students required to enroll in the Summer 2021 semester, we hope that the flexibilities announced by the Student and Exchange Visitor Program (SEVP) regarding online courses will continue. However, out of an abundance of caution, we encourage students who are required to enroll in the summer to follow the enrollment guidelines for their program listed on UCF Global’s website.

While the Student and Exchange Visitor Program (SEVP) has not yet released guidance for the Fall 2021 semester, we strongly encourage students to prepare for a return to normal F-1 and J-1 immigration rules, including enrollment requirements and in-person courses. Refer to the enrollment guidelines for your program on UCF Global’s website.

f you would like to take the spring or fall semester off, you should complete the Exit Form and depart the United States. You will likely need to receive a new initial I-20 to return to resume your studies in a future semester. Receiving a new initial I-20 means that you will be required to pay the SEVIS I-901 fee again ($350) and that your eligibility clock for Curricular Practical Training (CPT) and Optional Practical Training (OPT) would be reset. You would need to be enrolled for a full academic year (a fall and a spring semester) before you would be eligible for CPT or OPT. This information may change as additional guidance is released by SEVP. If you have questions, please contact UCF Global to speak with an immigration advisor by calling 407-823-2337.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

No. Employees are not permitted to perform remote duties from outside of the United States in Fall 2020 and future semesters.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

UCF Global will communicate with admitted students to provide additional guidance.

We are aware that many U.S. consulates have cancelled visa interviews due to COVID-19. You may contact the U.S. consulate to reschedule your visa interview according to the instructions provided on the consulate’s website once they resume normal operations.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

Your UCF Global Immigration Advisors are here for you! Please call UCF Global at 407-823-2337 to schedule a phone or skype meeting with an advisor.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

Bookstore

There are several ways to save money at the Bookstore:

  • First Day Program – Course materials are delivered directly through WebCourses@UCF at the lowest market price and billed to your UCF student account.
  • Price Match Program – Save on new and used textbook purchases and used rental being sold directly by BN.com, Amazon or local off-campus competitors. Visit the bookstore website for more details.
  • Used Textbooks – The Bookstore has the largest selection of used UCF textbooks which is a savings of 25% off the new price.
  • Digital Titles – Save up to 80% on hundreds of available titles.
  • Rental – Save up to 80% on new and used titles.

When available, choose a digital format for instant access to textbooks and course materials. Shipping is free for orders over $49 on new, used and rental textbooks through the UCF bookstore website. You can have your course materials mailed to you also, request an in-store pickup, or try our new curbside pickup option.

Find your semester course materials through my.ucf.edu > Student Self Service > My Class Schedule.

Shop 24 hours at: UCF.BNCollege.com

Stop by the campus bookstore during regular business hours or purchase a printable UPS return label:

  • Go to UCF.BNCollege.com, use dropdown for Textbook Rentals, click on Rental Returns tab, enter your order ID# and email address to access and print your UPS rental return label.
  • Select Curbside Pickup during checkout at UCF.BNCollege.com.
  • Within the order confirmation email there will be step-by-step instructions including a prompt to download the Bookstore mobile app, My College Bookstore.
  • Once your order is processed for pickup, you will receive an email notification with a reminder to download the app.
  • Within our mobile app you will notify us when you are on your way. Once you arrive at the designated pickup location — in front of Burnett Honors College, next to Colburn Hall in lot H2.
  • Once you arrive at the signed pickup area, select I’m Outside the Store and enter your car’s description on the mobile app. A Bookseller will arrive soon with your order.
  • Curbside pickup is currently only available at the UCF Main Campus stores in lot H2.

You will see several different options for textbooks and other course materials depending on the class:

  • Choose a digital format and get instant access.
  • Get new, used or rental textbooks with free shipping for orders over $49.


Employees

Working Remotely

More information, including a forthcoming updated remote work policy, and additional guidance to assist employees and managers regarding expectations will be shared soon. In order to appropriately provide excellent service and resources for our students and faculty, not all requests for remote or hybrid work schedules should be expected to be approved.

Meetings, training sessions and other group discussions should continue to occur in virtual platforms, rather than traditional face-to-face meetings, as much as possible. Some of the available tools are Skype, Teams and Zoom. Continued physical distancing remains critical to prevent further spread of COVID-19.

Departments should proceed as they normally would with regular orders for office items such as soap, hand sanitizer, paper towels and other cleaning supplies. These items are especially important as employees begin returning to work and have the need to clean their personal workspaces, and departments should continue with their normal processes for procuring these supplies at their own cost.

Departments with additional needs for cleaning and disinfecting supplies beyond their regular orders should seek authorization prior to purchasing by directing their requests to eoc@ucf.edu. It is important that any new requests for items intended to prevent further spread of COVID-19 funnel through this centralized request system in case there is a possibility for future reimbursement.

Employees should stay home and not return to work until they meet the criteria to discontinue home isolation and have consulted with a healthcare provider and local health department. Supervisors should not require a sick employee to provide a negative COVID-19 test result or healthcare provider’s note to return to campus.

All students and faculty and staff members should notify UCF that they have tested positive by calling the UCF COVID Line at 407-823-2509. This will ensure that robust tracing of cases at UCF has started and will help the university identify and contain potentially impacted populations.

Working Remotely

Learn more about working remotely

CARES Act

Disbursement Information | HEERF | Round 2 of Funding

The application window to apply for CARES Act funds closed at 11:59 p.m. on Tuesday, May 19. Please note that assistance is subject to availability of funds, and applicants must meet eligibility criteria.

Undergraduate, graduate and medical degree-seeking students are eligible, but must have submitted a 2019-2020 FAFSA or must submit a FAFSA application by the June 30 deadline in order to be eligible for the funding. Students must also meet federal aid eligibility criteria, including but not limited to:

  • Being a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident)
  • Having a valid Social Security number
  • Having a high school diploma, GED or completion of high school in an approved homeschool setting
  • Being degree-seeking
  • Must be enrolled in the term for which they are seeking assistance
  • Cannot be in default on federal student loans
  • Being registered with Selective Service, if male
  • Meeting Satisfactory Academic Progress
  • Cannot exceed aggregate loan limit or Pell Grant lifetime usage
  • Cannot owe an overpayment on federal aid programs

Additionally, students enrolled in an all online program of study are not eligible.

Funding is limited, and applications will be reviewed based upon request. For students who are not eligible for CARES Act funding, UCF will evaluate applications to determine whether other forms of assistance may apply.

Students may still be eligible for CARES Act funding but must submit a FAFSA application. We recommend these students apply for CARES Act funding and fill out a FAFSA application, which takes the Department of Education 48-72 hours to process.

CARES Act funds are designed to assist with expenses related to the disruption of campus operations due to COVID-19, such as housing, food, course materials, technology, healthcare and child care.

Due to the anticipated high volume of applications, we expect that it will be 3-4 weeks before students will receive the money.

We encourage all eligible students in need to fill out the emergency grant application and outline their hardships.

Award amounts will vary based upon student’s request and available funding.

Every application will be evaluated individually, and the amount granted will be based on the request and available funding.

Yes, students who graduated in Spring 2020 were eligible to apply for funding. The application window closed at 11:59 p.m. on Tuesday, May 19.

Students who do not meet the eligibility requirement for CARES Act funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

Students are encouraged to review their financial aid package and can contact Financial Aid by emailing sfasapandpj@ucf.edu. They should include “Professional Judgment” in the subject line and provide a detailed explanation of their special circumstance. Please allow 3-5 business days for a response.

If students are continuing to experience financial distress, they are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

Yes, students may be eligible for both forms of support. Those who have applied for the Student Emergency Fund are encouraged to also apply for CARES Act funding.

The federal legislation outlined eligibility criteria, not UCF. The federal funding is designed to assist students who meet eligibility criteria and who had their face-to-face instruction impacted by COVID-19.

Students who do not meet the eligibility requirement for CARES Act funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

No, the CARES Act money is a federal emergency grant that is not required to be repaid.

If families incurred expenses due to reduced work hours or loss of employment due to COVID-19 and those circumstances impacted students’ ability to pay for expenses related to their pursuit of higher education — such as housing, food, course materials, technology, healthcare and child care — students may apply and explain how these circumstances impacted their ability to pay for their academic-related expenses.

If your question is not answered here, email CARESAct@ucf.edu. Emails will be responded to within 48 business hours in the order in which they were received.

Students should complete the CARES Act funding application. Students also may be directed to Student Care Services for further assistance and can email caremanager@ucf.edu.

UCF students are being affected in very real ways by the COVID-19 pandemic. If you’re among those in a position to help UCF students who are struggling due to the COVID-19 pandemic,  pledge your support through the university’s relief fund.

Disbursement Information (Updated July 23, 2020)

UCF will award more than $3.5 million to the more than 3,800 students who met eligibility criteria and completed the second application for the CARES Act.

This brings UCF’s total of CARES Act awards to more than $20.3 million to 23,328 eligible students, with additional disbursements of awards expected to go to eligible students in the coming weeks, exhausting the federal aid.

UCF’s total CARES Act awards totaled more than $20.3 million and were distributed to 23,328 eligible students. Additional disbursements of awards are expected to go to eligible students in the coming weeks, exhausting the federal aid.

The university followed guidance from the U.S. Department of Education and prioritized assistance to eligible students with the most urgent needs, providing up to 75 percent of the available funds for grants to Pell-eligible students, with the balance to non-Pell-eligible students.

Students whose education has been disrupted due to COVID-19 were given the opportunity to receive this funding by outlining the different areas (housing, food insecurity, utilities, etc.) for which they were experiencing financial impacts caused by COVID-19, and when possible, UCF worked to provide funding in the amount requested.

Students who have direct deposit associated with myUCF will receive their funding directly into that account. Only U.S bank accounts can be used for direct deposit, and some banks take longer to process payments.

Students without direct deposit will be mailed a paper check to the home address on record with the university. The home address in myUCF must be a residential U.S. address.

You may contact Student Care Services to discuss eligibility and availability of other funds by emailing caremanager@ucf.edu.

The email you received explained why you did not receive CARES Act funding. Please review that message closely. If you believe the decision was in error, please contact caresact@ucf.edu.

If you were ineligible to receive CARES Act funds or have received Cares Act funds, but are still experiencing financial distress, you can reach out to Student Care Services at caremanager@ucf.edu or 407-823-5607 to discuss and explore additional resources that may be available.

Eligibility for CARES funds was extended to undergraduate, graduate and medical degree-seeking students who had submitted a 2019-2020 FAFSA by May 19, the date the CARES Act application closed. Students must also have met federal aid eligibility criteria, including but not limited to:

  • Being a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident)
  • Having a valid Social Security number
  • Having a high school diploma, GED or completion of high school in an approved homeschool setting
  • Being degree-seeking
  • Must be enrolled in the term for which they are seeking assistance
  • Cannot be in default on federal student loans
  • Being registered with Selective Service, if male
  • Meeting Satisfactory Academic Progress
  • Cannot exceed aggregate loan limit or Pell Grant lifetime usage
  • Cannot owe an overpayment on federal aid programs

Additionally, UCF Online students were not eligible.

Undergraduate, graduate and medical degree-seeking students are eligible. Recent update to the federal guidelines now allow many of our non-degree seeking to now be eligible. Non-degree students in Continuing Education programs are not eligible. Students must have submitted a 2020-2021 FAFSA or must submit an error-free FAFSA application by the application deadline in order to be eligible for the funding.

  • Students must also be a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident).
  • Students must be enrolled in the term for which they are seeking assistance

Funding is limited. For students who are not eligible for HEERF funding, UCF will evaluate applications to determine whether other forms of assistance may apply.

If you’re among those in a position to help UCF students who are struggling due to the COVID-19 pandemic, pledge your support through the university’s relief fund.

UCF sent an email to students April 1 with a link to the application. Applicants must meet eligibility criteria. Assistance is subject to the availability of funds, and a second application opened in April due to a surplus of funds following the first application period in February.

The university followed guidance from the U.S. Department of Education.

We expect to award the funds to students in late April.

The maximum HEERF award is $1,000. Students who already received the maximum $1,000 HEERF award in March will not receive an additional award.

Pell-eligible students who have not received CARES or HEERF funding will be prioritized. Non-Pell eligible students who did not receive CARES or HEERF funding will be the next priority group, followed by students who did not receive funding from the first HEERF round and received less than the maximum CARES award. Awards will be made based on additional criteria until the funds are exhausted.

The federal legislation, not UCF, outlined eligibility criteria. The federal funding is designed to assist students who meet eligibility criteria and who had their face-to-face instruction impacted by COVID-19.

Students who do not meet the eligibility requirements for HEERF funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

Students who do not meet the eligibility requirement for funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

No. You must be enrolled in Spring 2021 to be eligible.

Students should complete the application for HEERF funding. Students also may be directed to Student Care Services for further assistance and can email caremanager@ucf.edu.

Yes, students may be eligible for both forms of support. Those who have applied for the Student Emergency Fund are encouraged to also apply for HEERF funding.

No, the money is a federal emergency grant that is not required to be repaid.

Student emergency grants can be used for any component of the student’s cost of attendance (COA) or for emergency costs that arise due to coronavirus, such as tuition, food, housing, healthcare (including mental healthcare) or child care.

Students may still be eligible for HEERF funding but must submit a 2020-21 FAFSA application. We recommend these students apply for HEERF funding and fill out a 2020-21 FAFSA application, which takes the Department of Education 48 to 72 hours to process.

Students who are ineligible for HEERF funds and are experiencing financial crisis may contact Student Care Services to be screened for additional support. Be advised that some resources will not become available until all other avenues of financial assistance have been exhausted. If you are unsure of your current financial aid options, please contact Student Financial Assistance to confirm if you have aid available.

Students who receive HEERF funds may reach out to Student Care Services for screening for additional emergency funds if still they are experiencing a financial crisis such as pending eviction, food insecurity, or homelessness.

Student Care Services: caremanager@ucf.edu

If your question is not answered here, email CARESAct@ucf.edu. Emails will be responded to within 48 business hours in the order in which they were received.

HEERF

Undergraduate, graduate and medical degree-seeking students are eligible. Recent update to the federal guidelines now allow many of our non-degree seeking to now be eligible. Non-degree students in Continuing Education programs are not eligible. Students must have submitted a 2020-2021 FAFSA or must submit an error-free FAFSA application by the application deadline in order to be eligible for the funding.

  • Students must also be a U.S. citizen or eligible non-citizen (i.e. permanent resident or conditional permanent resident).
  • Students must be enrolled in the term for which they are seeking assistance

Funding is limited. For students who are not eligible for HEERF funding, UCF will evaluate applications to determine whether other forms of assistance may apply.

If you’re among those in a position to help UCF students who are struggling due to the COVID-19 pandemic, pledge your support through the university’s relief fund.

UCF sent an email to students April 1 with a link to the application. Applicants must meet eligibility criteria. Assistance is subject to the availability of funds, and a second application opened in April due to a surplus of funds following the first application period in February.

The university followed guidance from the U.S. Department of Education.

We expect to award the funds to students in late April.

The maximum HEERF award is $1,000. Students who already received the maximum $1,000 HEERF award in March will not receive an additional award.

Pell-eligible students who have not received CARES or HEERF funding will be prioritized. Non-Pell eligible students who did not receive CARES or HEERF funding will be the next priority group, followed by students who did not receive funding from the first HEERF round and received less than the maximum CARES award. Awards will be made based on additional criteria until the funds are exhausted.

The federal legislation, not UCF, outlined eligibility criteria. The federal funding is designed to assist students who meet eligibility criteria and who had their face-to-face instruction impacted by COVID-19.

Students who do not meet the eligibility requirements for HEERF funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

If students are continuing to experience financial distress, they are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

Students who do not meet the eligibility requirement for funding are encouraged to contact Student Care Services to discuss eligibility for Student Emergency funds by emailing caremanager@ucf.edu.

No. You must be enrolled in Spring 2021 to be eligible.

Students should complete the application for HEERF funding. Students also may be directed to Student Care Services for further assistance and can email caremanager@ucf.edu.

Students can contact Financial Aid by emailing sfaSAPandPJ@ucf.edu. They should include “Professional Judgment” in the subject line and provide a detailed explanation of their special circumstance. Please allow 3 to 5 business days for a response. Please be aware that an approved appeal does not guarantee additional funding will be awarded. All funding is contingent upon eligibility and availability of funds.

Yes, students may be eligible for both forms of support. Those who have applied for the Student Emergency Fund are encouraged to also apply for HEERF funding.

No, the money is a federal emergency grant that is not required to be repaid.

Student emergency grants can be used for any component of the student’s cost of attendance (COA) or for emergency costs that arise due to coronavirus, such as tuition, food, housing, healthcare (including mental healthcare) or child care.

Students may still be eligible for HEERF funding but must submit a 2020-21 FAFSA application. We recommend these students apply for HEERF funding and fill out a 2020-21 FAFSA application, which takes the Department of Education 48 to 72 hours to process.

Students who are ineligible for HEERF funds and are experiencing financial crisis may contact Student Care Services to be screened for additional support. Be advised that some resources will not become available until all other avenues of financial assistance have been exhausted. If you are unsure of your current financial aid options, please contact Student Financial Assistance to confirm if you have aid available.

Students who receive HEERF funds may reach out to Student Care Services for screening for additional emergency funds if still they are experiencing a financial crisis such as pending eviction, food insecurity, or homelessness.

Student Care Services: caremanager@ucf.edu

If your question is not answered here, email CARESAct@ucf.edu. Emails will be responded to within 48 business hours in the order in which they were received.

Round 2 of Funding

The application for the second round of CARES Act funding closed at 11:59 p.m. on July 5.

Yes. Students may receive additional funding if they meet eligibility criteria and have additional expenses.

For students who completed the CARES Act application in round 1 of funding but did not receive funding because they only completed the 2020-2021 FAFSA, were enrolled for the spring or are currently enrolled for the summer term, your application will automatically be considered, but you may complete a new application if you have updated expenses.

For students who are summer B admits, who completed the CARES Act application in round 1, and completed either the 2019-2020 or 2020-2021 FAFSA, your application will automatically be considered, but you may complete a new application if you have updated expenses.

Students must be enrolled for the summer term, have completed a 2019-2020 or 2020-2021 FAFSA and meet other federal eligibility criteria.