You Have a Concern. Here’s How to Report It.
If something doesn’t feel right, speak up. Whether you’re concerned about safety, well-being, or misconduct, we’re here to connect you with the right resources.
Emergency
Need immediate assistance? Call 911 in an emergency. The UCF Police Department serves the main campus, UCF Downtown, Rosen College, Lake Nona, and several university-managed housing communities. Officers patrol 24/7, and dispatchers are available around the clock to take your call.
Concern for Your Well-Being
Concern for a Fellow Knight’s Well-Being
Harassment
Sexual Harassment & Assault
IntegrityLine
Hazing
General Concerns
At UCF, doing the right thing matters. We’re committed to operating with integrity; staying compliant with federal and state requirements; and fostering a culture of accountability, respect and responsibility. Whether you’re looking for guidance, support or a place to report concerns, these offices help ensure UCF remains a community built on trust and ethical decision-making.
University Compliance and Ethics
University Compliance and Ethics helps the university navigate complex regulations while promoting a culture of integrity and accountability. They:
- Help ensure compliance with federal and state laws, university policies, and professional standards.
- Provide guidance, training and resources on ethics, compliance, risk management, and accountability.
- Offer education and support related to conflicts of interest and reporting requirements.
- Assist departments participating in the Youth Protection Program with training, registration, and compliance requirements.
- Manage the UCF IntegrityLine and review reports of potential employee misconduct.
University Audit
University Audit works behind the scenes to strengthen university operations, improve processes, and safeguard resources. They:
- Serve as UCF’s independent internal auditor, providing audits, reviews and advisory services.
- Administer the university’s Whistleblower Program in accordance with Florida law.
- Lead fraud prevention efforts through training, awareness, and anti-fraud initiatives.
- Help university leaders identify opportunities to improve processes, strengthen internal controls, and increase efficiency.
Office of Nondiscrimination and Accommodations Compliance
The Office of Nondiscrimination and Accommodations Compliance (ONAC) oversees UCF’s compliance with federal and state laws related to equal opportunity, civil rights and accommodations. They:
- Oversee compliance related to equal opportunity and civil rights, Title IX, and disability, pregnancy and religious accommodations.
- Develop and implement effective policies and procedures.
- Provide education, training, and communication to the UCF community.
- Monitor compliance and respond to reported concerns.
Student Conduct Incidents
UCF is at our best when community members treat one another with respect and look out for each other’s well-being. You can reach out for support or report concerns involving a student, campus group or organization, including:
- Hazing or activities that pressure, endanger or demean others
- Obscene or inappropriate behavior
- Alcohol or controlled substance violations
- Disruptive or concerning conduct
If you have experienced or witnessed concerning behavior involving a student, campus group or organization, these resources can help you find support, report concerns and connect with the appropriate university office.
Learn about hazing and hazing prevention Report Student or Organizational Misconduct Report Academic Misconduct Find help for sexual harassment & assault
Mental Health Resources
Taking care of your mental health is just as important as taking care of your physical health. If you or someone you know is struggling, support is available. Whether you’re dealing with stress, anxiety, a personal crisis, or simply need someone to talk to, there are resources ready to help. Seeking help is a sign of strength, and support is available whenever you need it. Explore the resources below to find assistance, guidance, and care.
If you’re struggling:
- Call 407-823-2811 to talk with a counselor 24/7 at UCF Counseling and Psychological Services (CAPS) for support, guidance and mental health resources. After hours, call the same number and press 5.
- Call or text 988 to connect with the Suicide & Crisis Lifeline anytime, day or night, for free and confidential support.
- Call 911 in an emergency or whenever someone’s immediate safety is at risk.
Ombuds
Have a concern or just need someone to listen? The Ombuds Office offers a variety of services, from advising you of the appropriate channels available for reporting to providing you with a list of support resources.
- Makes referrals to individuals who can address your concern
- Opens avenues of communication and facilitates conversations
- Assists with problems that have not been resolved by other offices
- Provides a confidential environment to discuss your concern
Other Support and Assistance
College comes with its share of challenges, and sometimes you may need a little extra support along the way. Whether you’re facing academic difficulties, financial hardships, mental health concerns, or personal challenges, UCF offers resources to help you navigate obstacles and connect with the assistance you need.
You can find support for:
- Academic challenges and concerns affecting your success in the classroom
- Food and Housing Insecurity
- Mental health and emotional well-being
- Financial hardships and unexpected expenses
If you need help, don’t hesitate to reach out. The resources below can connect you with guidance, support services and referrals to help you move forward. In an emergency, call 911 immediately.
Center for Student Care and AdvocacyFrequently Asked Questions
Reporting
Yes. As outlined in UCF Policy 2-800.2, Fraud Prevention and Detection, each member of the university community is required to report suspected fraud, waste, or abuse to University Audit. If you choose to use the IntegrityLine, you can remain anonymous.
No. You should not attempt to conduct your own investigation or interviews, hire or retain external parties to investigate, or discuss allegations with the individuals suspected of fraud. Doing so on your own can compromise the integrity of an official investigation, create legal risks, or alert those involved, making the issue harder to address. Instead, promptly report your concerns to University Audit or through the IntegrityLine.
Fraud is a willful or deliberate act or omission with the intention of obtaining an unauthorized benefit, service, property, or something of value by deception, misrepresentation, or other unethical or unlawful means.
Waste is an act or instance of using or expending something carelessly, extravagantly, or to no purpose.
Abuse is the improper use of something or someone.
Privacy ensures your right to know how your personal information is collected and disclosed. For example, the Family Educational Rights and Privacy Act (FERPA) protects the privacy of your student records.
Confidentiality, on the other hand, means the information you discuss is a secret and is not shared with anyone else.
Unlawful discrimination occurs when you’ve been treated differently than others because you possess certain characteristics. These characteristics may include race, color, national origin, religion, sex, age, marital and parental status, disability, sexual orientation or genetic information.
Harassment involves unwelcome conduct and, in some cases, can be unlawful. This can entail something that’s said or written, or even a graphic or physical contact. The person or people committing the offending behavior are deliberate in their actions and create a hostile environment.
Confidential conversations are a way for you to safely and confidentially discuss an incident without filing a report. These resources include:
- Ombuds Office
- Victim Services
- UCF Counseling and Psychological Services
- UCF Student Health Services
If after speaking to one of the confidential offices, you’re hesitant to report suspected misconduct through one of UCF’s central offices, you can reach out to the UCF IntegrityLine anonymously. The internet portal never identifies you and deletes your internet address to ensure complete anonymity. In addition, calls are not tracked or recorded. After contacting the IntegrityLine online or by phone, your report will be sent to University Compliance and Ethics that will then review, investigate when appropriate, and respond to your report as discreetly and promptly as possible.
A responsible employee is required to report sexual misconduct that has been brought to their attention. Your conversation with a responsible employee is not confidential. These employees typically include faculty, staff, resident assistants, graduate students with classroom responsibilities and any employees identified as Campus Security Authorities. UCF can designate other individuals involved in university-sponsored/related activities as responsible employees on a case-by-case basis.
Explore the Prohibition of Discrimination, Harassment and Related Interpersonal Violence policy.
A confidential employee will not disclose information from your discussion without your permission. Confidential employees and resources at UCF include:
- Health Services employees
- Counseling and Mental Health Services employees
- Employee Assistance Program employees
- Ombuds Office employees
- Victim Services employees
- Student Legal Services employees
- Volunteer chaplains
There are a number of ways you can help a friend who confides in you. The resources section of this page has information about what’s available on campus, as well as contact information. You may also reach out to the Ombuds Office which is a helpful resource if you’re unsure of which reporting avenue to take. The Ombuds Office is an informal, independent, confidential, neutral office that offers assistance and impartial advice regarding concerns related to UCF.
If you believe that you’ve been subjected to acts of retaliation, please file a written or verbal complaint with University Compliance and Ethics or through the UCF IntegrityLine.
University Compliance and Ethics will conduct an investigation when appropriate and/or contact the necessary university offices for review.
Resources
UCF has a number of different resources and services available to help you. Check out some of the ones below to determine which one fits what you’re looking for. Your privacy is important to us.
Confidential
Victim Services
Seek confidential advocacy and support 24/7 if you or someone you know has been impacted by crime, violence or abuse.
Call: 407-823-1200
Text: 407-823-6868
victimservices.ucf.edu
Counseling and Psychological Services (CAPS)
CAPS is a confidential service that provides members of the UCF community with comprehensive psychological services free of charge.
407-823-2811 (press 5 after hours)
caps.sswb.ucf.edu
Student Health Services (SHS)
A confidential service that provides access to a variety of high-quality, low-cost primary and specialty care services to stay at your optimum health.
Ombuds
An informal, independent, confidential and neutral office that offers assistance and impartial advice regarding concerns related to UCF.
Confidential and Non-Confidential
University Audit
Investigates reports of fraud, waste, and abuse. Reports may be made anonymously. Investigations are confidential and are not public record while ongoing. Confidentiality is protected as allowed by law, and individuals granted whistleblower protection remain confidential permanently.
Non-Confidential
Center for Student Care and Advocacy
A non-confidential service offering guidance and resources if you’re experiencing a distressing situation that’s impacting your academic or personal success.
Office of Nondiscrimination and Accommodations Compliance (ONAC)
The Office of Nondiscrimination & Accommodations Compliance (ONAC) oversees UCF’s compliance with equal opportunity and civil rights laws, including Title IX, and provides guidance and support related to disability, pregnancy and religious accommodations.
Let’s Be Clear
This non-confidential university awareness campaign connects individuals who have been subjected to sex discrimination or sexual violence with the Office of Nondiscrimination and Accommodations Compliance.
University Compliance and Ethics
University Compliance and Ethics provides oversight and non-confidential guidance to university-wide ethics, compliance, and enterprise risk management activities, and fosters a culture that embeds these disciplines in all university functions and activities.
Anonymous
UCF IntegrityLine
The UCF IntegrityLine is a secure reporting system that provides individuals who may be reluctant to report suspected misconduct through university administrative or central offices a way to report with complete anonymity.
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