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We answer questions related to situations that may arise during COVID-19 and how it may impact your enrollment.

While UCF is currently operational, some in-person services have been replaced with virtual offerings due to the critical need for social distancing.  Many classes have been moved online and many employees are working from home.  Guided tours have been suspended until further notice and the Office of Undergraduate Admissions is not currently open to the public.  All of our services, including information sessions, student panels, tours, and one-on-one meetings have been moved online and are accessible through our visit website.  Our telephone line are also open during business hours, and we are reachable through social media direct message.

Instead of visiting campus, we encourage you to utilize the following resources to learn about UCF.

We know this is a difficult time for students and families and we appreciate your patience as we continue to monitor and adapt to this developing situation.  Our admissions team is available to chat with you on social media and answer your emails.  You can direct message us on the platforms above or email us at  You can also call us at 407-823-3000.

Yes. We are still processing residency documents while working remotely. If you have questions about your residency status or would like to submit documents required for in-state tuition, please email us at

The application status listed on myUCF reflects your current, real time status. Due to concerns for the health and safety of our students, faculty, staff and community, UCF has moved many employees to remote work locations. As a result, there may be a delay in the printing, mailing and subsequent receipt of your official admission letter via the mail.


If you have questions about admission or your application status, please refer to your myUCF account or email us at

You can receive information and support from the UCF Downtown First Stop team by visiting

Each institution is handling the current situation differently. We recommend contacting your school to inquire about sending transcripts, as they may also be working remotely or have other methods by which they can send documents electronically. We do not recommend mailing transcripts or other documents during this time and do not accept unofficial scans, PDFs, photos or photocopies. If you have further questions regarding sending transcripts or the status of a sent transcript, you may email us at

You can request a waiver for the $200 enrollment deposit by completing the UCF questionnaire on myUCF, then sending a written request AND one of the following items:

  • An SAT, ACT SCOIR or NACAC fee waiver from your high school guidance office
  • Documentation from your high school showing your eligibility for a free or reduced lunch
  • Your family’s most recent tax return

We understand your family’s financial situation may have changed recently.  If you do not have any of the items above, you can submit documentation of financial hardship caused by COVID-19, such as a letter from your parent’s employer regarding termination or reduced work hours, approved claim of unemployment, etc.

These documents may be submitted via email or mail to:

You will receive a response from our office once your waiver request is received and processed.

There will be no change to this policy for COVID-19.  Credit for 2021 AP and IB exams will be awarded in the same manner as in previous years at UCF.  To view the AP and IB credit tables, which show the exams and scores needed to receive course credit, please refer to the UCF Undergraduate Catalog.

Your UCF recalculated GPA for admission purposes is determined by what your high school puts on your official transcript and by which method of grading your institution has chosen to adopt.

Completed courses being graded as Satisfactory/Unsatisfactory will not affect your UCF recalculated GPA.  Courses receiving an “S (Satisfactory)” earn credit for being completed.  Courses receiving a “U (Unsatisfactory)” will not earn credit.

Courses that are marked “P (Pass)” will also result in credit earned and will not impact your UCF recalculated GPA.  However, courses that are marked “F (Fail)” will be viewed as a failing grade and an “F” will be included in your UCF recalculated GPA.  It is important to know which option your school is offering and fully understand the potential consequences of your choices if you are given options for U, S, P or F marks.

If you are transferring college level coursework to UCF, you should know that certain degree programs require a “B” grade or higher in some courses.  The university is assessing how this may impact students earning an S or P in these classes.  At this time, no decision has been made to award or deny credit for these courses.

Yes, our main phone line, 407-823-3000, is staffed Monday through Friday from 9 a.m. to 5 p.m.  To help prevent the spread of COVID-19, most UCF admissions representatives will be working remotely and may not be able to immediately address issues by phone. Questions that are complex and require research may be submitted to us via email at Lastly, please keep in mind that many departments across campus may not have the capability to answer phone calls and are relying on email to assist you as best they can.

ETS has expanded availability of at-home testing  to include the TOEFL iBT. The TOEFL iBT Special Home Edition are being conducted through the use of live remote proctoring serviced by ProctorU. At-home testing is available until testing centers reopen. For more information, go to

IELTS has launched IELTS Indicator – an online English test for students who are unable to take IELTS due to the COVID-19 testing restrictions. For more information, visit

Our Virtual Experience page features video campus tours and information sessions covering everything from the application process to our housing communities. You can review our Viewbook, check out the FAQs or browse our social posts.

Live Virtual Sessions with admissions staff and current students are offered for future applicants and admitted students several times per week via Zoom.  To see dates and times, and to register, head to our visit page.

Subscribe to our YouTube page and LIKE or FOLLOW us on Instagram, Twitter and Facebook. We host weekly live chat and “ask a question” sessions on our social platforms and it’s a great place to learn what’s happening in real time. We’re @ucfadmissions.

After considering the unprecedented situation of COVID-19, guidance from the state, and the health and safety of all, the decision has been made to move orientation completely online for Summer and Fall 2021 incoming students.

For more information, visit

Our top priority remains ensuring the health, safety and overall well-being of our students, faculty, staff and community.  We, along with our colleagues in the State University System, take the guidance of the CDC, state and local governments very seriously and want to do our part in limiting the spread of the virus.

For that reason, UCF is suspending campus tours and information sessions indefinitely. We urge guests to exercise flexibility when making plans to visit in the coming months. We will update our website and social media channels as decisions are made about the future.

We also want to share some resources that may help you make decisions about where to attend college.

Attend a Virtual Information Session and Q&A or Student Panel.  These sessions are led by UCF admissions counselors and are offered throughout the week via Zoom.

No time for a virtual session?  You can view our Admissions Information Session on YouTube to learn about the application process, admission requirements, timelines, scholarships and more.  (View time:  10 minutes)

Take a video tour of campus where you can explore our iconic Reflecting Pond, the Student Union, Recreation and Wellness Center, on-campus housing and more.  (View time:  14 minutes)

Check out our online housing tours to learn about the features and amenities offered in each of our on-campus housing communities.

We also invite you to explore the UCF Undergraduate Viewbook, which is filled with information on majors, support services, traditions, athletics and housing.  Plus, read profiles on current students and faculty.

And finally, stay up to date with information about UCF by subscribing to our YouTube channel and following us on Instagram, Twitter and Facebook.  We’re @ucfadmissions.

We know this is a difficult time for students and families and we appreciate your patience as we continue to monitor and adapt to this developing situation. Our admissions team is available to chat with you on social media and answer your emails. You can direct message us on the platforms above or email us at You can also call us at 407-823-3000.

The answer is yes. Student Health Services will work with each student should they encounter difficulty obtaining proof of immunization or the vaccination itself. Please contact Student Health Services at or 407-823-2701.

Students should register for and take the SAT and/or ACT exams early – preferably once in their junior year and again at the beginning of the senior year of high school.  SAT and ACT administration dates are published by the respective testing agencies and can be viewed here:

SAT Test Administration Dates

ACT Test Administration Dates

In most cases, application and document processing will be completed within two to four weeks of submission and payment. Staff in the Office of Undergraduate Admissions are working remotely to process applications and documents, review and make admissions decisions and to answer your questions. We are also moving forward planning for the start of summer, fall and spring classes. We ask for your patience as we carefully process all documents and prepare your application for review. During this time, some documents (e.g. transcripts, test scores, etc.) may not be visible to you in myUCF. You are encouraged not to resend them.

If you have questions about admission or your application, please refer to your myUCF account or email us at

The Admissions Committee is aware that some schools may elect to extend the school year and we are closely monitoring the situation. At this time, we are not aware of any districts announcing that graduation will be delayed for current high school seniors.

If you are a freshman who planned on enrolling in the summer semester and you have received a notification from your school that you will not graduate before Monday, June 28, 2021, please contact our office via email at with a copy of the notification or a reference to website where additional information can be reviewed. Summer students with delayed graduation will be handled on a case-by-case basis. At this time, there is no plan to automatically move summer students to fall admission.

We do not anticipate changing or extending the application deadlines at this time. We are still actively processing and reviewing applications during the closure. Please note that it may take additional time to process documents; you should continue to check your email and myUCF portal for updates.

No, the deadline to submit your Honors Reply Form to the Burnett Honors College will remain May 1. Students who matriculate after the deadline (May 1) will be considered only on a space-available basis.

For additional information regarding deadlines, please visit

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