The University of Central Florida recently held its 10th annual Student Research Week, where hundreds of UCF graduate and undergraduate students showcased their contributions to modern research. During the Graduate Research Forum and the Showcase of Undergraduate Research Excellence, students from a diverse array of colleges and disciplines displayed their research in poster format to receive valuable feedback from faculty judges.

Among this year’s Graduate Research Forum participants were four doctoral candidates and one master’s student from UCF’ Rosen College of Hospitality Management. Judges awarded the lone master’s student, Marryam Kahn, top honors in the Hospitality Management category.

Kahn’s award-winning research, entitled “Gender Dynamics from the Arab World: An Intercultural Service Encounter,” examined gender dynamics between Middle-Eastern travelers and employees in the U.S. through an intercultural service encounter within the hospitality industry.

Kahn’s study was guided by faculty mentor, Dr. Heejung Ro.

The UCF Rosen College of Hospitality Management was also represented in the Showcase of Undergraduate Research Excellence, with an entry from Lindsay Wiseman. Wiseman’s study, “A Review in the Collection and Measurement Practices of Patient Satisfaction in Emergency Departments,” examined the quality of patient care in the emergency room through the retrieval, interpretation, and implementation of patient satisfaction surveys distributed to discharged patients.

Wiseman’s research was guided by her faculty mentor, Dr. Denver Severt.

For more information regarding UCF’s Student Research Week, visit