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For UCF Downtown Employees

Faculty and staff are at the center of UCF Downtown’s high-caliber academic programs. The campus is home to more than 300 faculty and staff.

From childcare to catering for events and marketing programs on campus, these resources are intended to help faculty and staff navigate the details of their campus in downtown Orlando.

photo of housekeeping staff cleaning countertop

Housekeeping and Maintenance

Housekeeping and Maintenance

From malfunctioning air conditioning to broken locks and pests, Facilities Operations is here to ensure campus operations run smoothly. If you encounter a problem, please file a work order, which can be completed online, emailed to or called into the work control number 24/7: 407-823-5223. Emergency requests such as an inoperative elevator, overflowing toilet or power outage should be called into the work control number immediately.

Due to concerns surrounding COVID-19, we have received requests from faculty and staff for the housekeeping staff to refrain from entering their office during the fall 2020 semester. If you are a downtown faculty or staff member who would like to file this request for your office space, please complete the request form.


Children coloring


About Childcare

UCF Downtown does not have an on-campus preschool or daycare, however HealthAdvocate, UCF’s Employee Assistance Program, is an employee resource, free to all faculty, and A&P and USPS staff, and their dependents, including children and parents.

HealthAdvocate’s Work/Life specialists can help locate childcare and eldercare resources in your area and provide availability and rates. These include nanny agencies, pre-school centers, childcare centers and summer camps.

There is also a self-search tool on the HealthAdvocate member website where employees can search for childcare and eldercare providers on their own.

Download The Health Advocate Flyer

Resources provided on this webpage are for informational purposes only. University of Central Florida (UCF) is not affiliated with, does not endorse, and provides no warranties or representations with respect to the providers featured. In addition, UCF does not guarantee the completeness or accuracy of information contained herein and expressly disclaims any and all responsibility for any problems that may arise in connection with the use of such services. All product and company names are the registered trademarks of their original owners. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand. For more information about childcare facilities, please visit the Florida Department of Children and Families website.


ucf downtown approved vendors

UCF departments, schools, and colleges must utilize university-approved caterers for university-sponsored events and programs.

The following caterers are closer to the downtown campus and approved for general use by university departments and groups. If you would like to see a vendor added to this list or would like to find out more information on our approval process, please contact us.



4 Rivers Smokehouse
About: American and BBQ Cuisine
400 S Orange Avenue
Orlando, FL 32801
(407) 270-6400

Catering/Events Manager: Emily Justice
(321) 947-5502


ACE Café
About: American Cuisine
100 West Livingston Street
Orlando, FL 32801
(407) 313-6074

Catering/Events Manager: Sean Boucher
(407) 313-6076


Bento Asian Kitchen + Sushi
About: Japanese, Chinese, Sushi, pan-Asian, Poke Bowls Cuisine
151 S Orange Avenue
Orlando, FL 32801
(407) 999-8989

Catering/Events Manager: Jade Pham
(904) 878-4480


CB Catering
About: Custom caterers offering a wide variety of cuisines
2295 S Hiawassee Rd, Unit 105A
Orlando, FL 32835
(321) 229-5786

Catering/Events Manager: Sherri
(321) 229-5786

Chuy’s Tex-Mex
About: Mexican
170 S Orlando Ave
Winter Park, FL 32789
(321) 972-1742

Catering/Events Manager
(407) 257-1502

Da Kine Poke
About: American, Hawaiian
150 S. Magnolia Ave.
Orlando, FL 32801
(407) 701-4131
Catering/Events Manager: Pete Downing

Edibles Etc. Catering and Events
About: American, Caribbean, Chinese, Italian, Mexican, Spanish
285 W. Central Pkwy, Suite 1724
Altamonte Springs, FL 32714
(407) 682-3663


Foodie Catering
About: American, Mexican, Spanish, Italian
213 Clear Lake Way
Orlando, FL 32805
(407) 704-6908

Catering/Events Manager


Grilled Cheezus
About: American
400 Pittman Street, Suite 101
Orlando, FL 32801
(407) 420-7073

Catering/Events Manager: Samantha Phillips


Jason’s Deli
About: American, Italian
25 W. Crystal Lake St.
Orlando, FL 32806
(407) 425-3562

Catering: Giuseppina Bono


Jeremiah’s Italian Ice
About: Italian Ice, Ice Cream
3150 S. Orange Ave.
Orlando, FL 32806
(407) 757-0427


Nikki’s Place
About: Southern Cuisine
742 Carter Street
Orlando, FL 32805
(407) 425-5301
Catering/Events Manager: Nikki Akins

The Coop
About: Southern
610 W. Morse Blvd.
Winter Park, FL 32789
(321) 947-5502

Catering/Events Manager: Emily Justice

UCF Dining Services / Classic Fare Catering
Ferrell Commons, Room 109
(407) 823-2494


Receiving mail

All campus mail is delivered to the Communication and Media Building, Room 101. The Facilities Operations team delivers it to recipients, as long as a recipient is listed on the letter or package. Letters and packages without a specific address, suite number or recipient listed will be held in CMB, Room 101 for up to two weeks after attempted delivery, and will then be returned to sender.

Please download the PDF below to view instructions on postal mail services, intercampus mail, and package delivery, along with a directory of campus suites and PO Boxes.



downtown Campus Marketing Tools

The following marketing tools are intended to supplement direct marketing efforts of departments, schools and student services to reach students, faculty and staff at UCF Downtown and Valencia College Downtown campus. Please submit items with as much advance notice as possible.

UCF Downtown Calendar
Be sure to post all upcoming UCF events to the UCF Downtown calendar, which feeds into the UCF Mobile app’s downtown experience, the UCF Downtown website and campus monitors.

If you need access to the UCF Downtown calendar, contact Stephanie Rodriguez.
View UCF downtown calendar


UCF Social Media
UCF Downtown maintains channels on Facebook, Instagram and Twitter to share campus news, updates and other important information. Information about campus services, events and initiatives may be promoted on these social media channels.
Please submit requests at least 2 business days ahead of your scheduled event or desired coverage date.
Request social media coverage


Campus Monitors
There are several TV monitors throughout the downtown campus buildings, managed by the UCF Downtown administrative team. Advertisements for upcoming events, initiatives or announcements can be placed on campus monitors for a maximum of four weeks.

Priority will be given to:

  • Academic events, such as college-sponsored lectures, performances and exhibits
  • Events that support the university’s strategic plan
  • Student or department related events/activities
  • Events taking place at UCF Downtown, Valencia College Downtown Campus, in Parramore or downtown Orlando

Artwork must be submitted inline with the following guidelines:

  • Size graphics to 3840 x 2160
  • Graphic format of .JPEG required
  • Maximum of 120 characters per message
  • Minimum font size 30 px
  • Use easy to read fonts
  • Include date, time and location of events

Please allow a minimum of 2 business days for review.
Submit Artwork


Special Event Directional Signs
A limited number of A-frame signs are available on loan to UCF or Valencia departments for special events that take place at the downtown campus.

A-frames can only be used outdoors in designated spaces. Once you receive a confirmation for your request, designated locations will be shared. The signs are 24” x 36” and should be used with corrugated plastic signs to prevent damage during rain. We recommend using The Print Shop for printing A-frame signs.

Reservations are made on a first come, first served basis. Requests should be made at least one week in advance by completing the online form.

Request Signage


Downtown Print Advertising
Opportunities for print advertising are available in several indoor and outdoor locations at the downtown campus. This process is supported by the UCF Downtown administrative office.

Printed marketing materials for advertising university or college departments, services, special events and initiatives are subject to University Policies & Regulations, Student Code of Conduct, and ADA codes.

Printed materials may not be displayed on the following exterior and interior areas: walls, ceilings, columns, restrooms, elevators, mirrors, trash cans, furniture, private property, doors, windows and floors, without prior approval from the UCF Downtown Marketing Director.

UCF Downtown reserves the right to dispose of unauthorized, unclaimed and outdated materials.

Please allow one week for review of materials after submitting your request.

submit Print Ads


Flyer Distribution for Residential Areas of UnionWest at Creative Village
All flyers to be posted in residential areas of UnionWest at Creative Village must be approved by the Department of Housing and Residence Life before they are posted. The guidelines and prior approval process outlined pertain to bulletin boards and other University-controlled spaces in the residence halls. Only flyers for recognized university groups and organizations in good standing will be considered for posting.

Learn more about unionwest flyers