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UCF Downtown will resume classes for the fall 2020 semester on Monday, Aug. 24, 2020. Due to COVID-19, campus services will be offered in both virtual and in-person formats.

Posted: Aug. 12, 2020. Updated Nov. 4, 2020.

Keep yourself and others safe. Employees and students must conduct symptom monitoring every day before returning to campus through the online COVID Self-Checker or on the UCF Mobile app.


Emergency and Health Services

Counseling and Psychological Services (CAPS) is available by phone and videoconferencing.

Student Health Services is available for direct patient care (beginning on Monday, Sept. 14) in addition to its telehealth appointments.

UCF Police officers remain available 24/7 at 407-823-5555 for non-emergencies or 911 in an emergency.

Victim Services Hotline is available 24/7 by phone and text.


Addition Financial
The Downtown branch reopened on Monday, Aug. 24. Hours are Monday – Friday, 8 AM – 5 PM, but appointments are needed. Visit the Addition Financial website to make an appointment.

College of Community Innovation and Education (CCIE) Advising offers Click–In Wednesday, every Wednesday from 11 AM – 2 PM. For access to the Click-In Wednesday event, please email with the subject line “Need ZOOM link” to request the Zoom link for the virtual front desk.

Nicholson School of Communication and Media (NSCM) Advising is holding virtual appointments only, Monday – Friday, 8 AM – 5 PM. Drop-in hours are offered for the week of add/drop. Call 407-823-2681 or email to schedule a phone or Zoom advising appointment.

Barnes and Noble offers free shipping on textbooks for all students who order through the online link. There are no on-campus pick-up locations downtown this fall.

Card Services
Located in the Communication and Media Building, Card Services offers in-person service from Monday – Thursday 10 AM – 2:30 PM.

Career Services
Career Services offers an on-campus presence both appointments and drop-in services. Appointments can be made by logging into Handshake. Virtual hours are Monday – Friday, 8 AM – 5 PM and in-person hours are Monday and Wednesday, 8 AM – Noon.

Students can log in for a drop-in visit via this Zoom link on Thursday afternoons from 2 PM – 4 PM. Use Meeting ID: 922 2774 0763 and Passcode: 448779

Faculty Center
Virtual service is available downtown by emailing In-person service is available on UCF’s main campus from Tuesday – Thursday, 10 AM – 4 PM.

First Stop
First Stop offers students assistance with admissions, general advising, financial aid, transfer information, registrar’s office and more. The office is currently open for virtual service Monday – Friday, 8 AM – 5 PM or via phone at 407-235-3810. The office is available for in-person services Monday – Thursday, 8 AM – 5 PM.

UCF students can book virtual appointments with a Student Services Coach:

Valencia Students:

Learning Support Center & Writing Center 
For the fall 2020 semester, tutoring services are offered online.

The Addition Financial Downtown Campus Library provides both virtual and in-person services, Monday – Friday, 9 AM – 5 PM.

Recreation & Wellness Center @ Downtown
RWC@Downtown reopened on Friday, Aug. 21. Please read more about Fall hours, guidelines, and policies that have been implemented. The RWC on main campus has reopened parts of the RWC Park, Lake Claire and Tennis Courts. Outdoor gear rental is also available.

Reflection Room
The Reflection Room is available with a maximum of 4 students to use the space at once. Individuals using this space must bring their own materials (mats, cushions, etc.). The Reflection Room is open Monday – Friday, 7 AM – 7 PM.

Student Academic Resource Center (SARC)
SARC will have an on-campus presence starting the week of Aug. 31 and will hold in-person peer tutoring for select upper division courses by appointment only. Virtual services will be available for peer tutoring, academic coaching, and online instructional peer mentoring via Zoom.

Student Success
The front desk, located on the 2nd floor of UnionWest at Creative Village, is open for in-person service Monday – Friday, 8 AM – 5 PM.

Student Engagement
Student Engagement is hosting a mix of both in-person and virtual events this fall. Limited in-person service is available Monday, Tuesday and Thursday, 8 AM – 5 PM; Wednesday and Friday, Noon – 5 PM.

Tech Lending
In-person service is available from Monday – Thursday, 8 AM – 7 PM and Friday, 8 AM – 4 PM.

Testing and Accessibility Services
UCF Student Accessibility Services (SAS) has an on-campus presence and will hold both appointments and drop-in hours. Testing will be limited to UCF students who are registered with SAS. In-person office hours are Tuesday and Thursday, 8 AM – 5 PM.

Wellness and Health Promotion Services
Downtown services remain available both virtually and in-person. Wellness coaching appointments are available via phone with staff by calling 407-823-5841. Biofeedback relaxation training are offered in-person on Mondays from noon – 5 PM and HIV testing and counseling is offered in-person on Tuesdays from noon – 5 PM.


UnionWest at Creative Village housing is open for residents. For questions related to UnionWest housing operations, please visit the UCF Coronavirus FAQ website.


Check the UCF Downtown events calendar for a complete list of events throughout the semester.

Downtown Market Days will not take place in Fall 2020.


Dunkin’ – UnionWest at Creative Village: Open

Subway – UnionWest at Creative Village: Open

Starbucks  – Marriott Orlando Downtown: Open


Downtown Parking Office Hours
Open Monday – Thursday, 10 AM – 2:30 PM. The office is closed on Friday – Sunday.

Downtown Express Shuttle Service
Shuttle service between UCF Downtown and main campus resumed on Aug. 24. The latest schedule can be found on the Parking and Transportation website.

Both the UCF Amelia Garage and UCF Parramore Garage are open to the campus community.

Permits scheduled to expire on Aug. 31, 2020 will now be honored through Dec. 31, 2020.

UCF and Valencia students and employees are eligible to receive free rides on SunRail between Aug. 17 and Sept. 30, 2020.