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UCF Downtown will resume classes for the spring 2021 semester on Monday, Jan. 11, 2021. Due to COVID-19, campus services will be offered in both virtual and in-person formats.

Posted: Dec. 18, 2020. Updated: Mar. 18, 2021.

Keep yourself and others safe. Employees and students must conduct symptom monitoring every day before returning to campus through the online COVID Self-Checker or on the UCF Mobile app.

Emergency and Health Services

Counseling and Psychological Services (CAPS) is available by phone and videoconferencing.

Student Health Services is available for direct patient care in addition to its telehealth appointments.

UCF Police officers remain available 24/7 at 407-823-5555 for non-emergencies or 911 in an emergency.

Victim Services Hotline is available 24/7 by phone and text.

Addition Financial
The Downtown branch reopened on Monday, Jan. 11. Hours are Monday – Wednesday, 9 AM – 5 PM, Thursday, 10 AM – 5 PM, and Saturday’s 9 AM – 1 PM. Appointments are not needed but are recommended. Visit the Addition Financial website to make an appointment.

College of Community Innovation and Education (CCIE) Advising offers their Virtual Help Desk, every day from 11 AM – 2 PM. To receive advising support, CCIE students can complete the survey or email to request an advising appointment.

Nicholson School of Communication and Media (NSCM) Advising has temporarily disabled their online appointment request due to high demand. Students are encouraged to call (407) 823-2681 or email to schedule an appointment or to ask questions about their schedules.

Barnes and Noble offers free shipping on textbooks for all students who order through the online link.

Card Services
Located in the Communication and Media Building, Card Services offers in-person service from Monday – Thursday 10 AM – 2:30 PM.

Career Services
Career Services offers their appointments virtually for the spring semester. Appointments can be made by logging into Handshake. Virtual hours are Monday – Friday, 8 AM – 5 PM.

Faculty Center
Virtual service is available downtown by emailing In-person service is available on UCF’s main campus from Monday – Friday 10 AM – 5 PM.

First Stop
First Stop offers students assistance with admissions, general advising, financial aid, transfer information, registrar’s office and more. The office is currently open for virtual service Monday – Friday, 8 AM – 5 PM or via phone at 407-235-3810. The office is available for in-person services Monday – Thursday, 8 AM – 5 PM.

UCF students can book virtual appointments with a Student Services Coach.

Valencia Students:

Learning Support Center & Writing Center 
The Learning Support Center and Writing Center will continue to be online. Offering distance tutoring and writing assistance will be available 7 days a week: Monday – Friday, 8 AM – 10 PM, and Saturday – Sunday, 9 AM – 7 PM. All Downtown students can access more information about the services and how to access them here. 

The Addition Financial Downtown Campus Library has reopened Monday, Jan. 11. Monday – Thursday 8 AM – 7 PM and Friday 8 AM – 4 PM. The Library is closed on the weekends.

Recreation & Wellness Center @ Downtown
RWC@Downtown is open effective Monday, Jan. 11. Please read more about Spring hours, guidelines, and policies that have been implemented. The RWC on main campus has reopened parts of the RWC Park, Lake Claire and Tennis Courts. Outdoor gear rental is also available

Reflection Room
The Reflection Room is available with a maximum of 4 students to use the space at once. Individuals using this space must bring their own materials (mats, cushions, etc.). The Reflection Room is open Monday – Friday, 7 AM – 7 PM.

Student Academic Resource Center (SARC)
SARC will have an on-campus presence and will hold in-person peer tutoring for select upper division courses by appointment only. Virtual services will be available for peer tutoring, academic coaching, and online instructional peer mentoring via Zoom.

Student Success
The front desk, located on the 2nd floor of UnionWest at Creative Village, is open for in-person service Monday – Friday, 8 AM – 5 PM.

Student Engagement
Student Engagement is hosting a mix of both in-person and virtual events this spring. In-person service is available Monday, –  Friday, 8 AM – 5 PM.

Study Rooms

Individual Study Rooms in the UnionWest at Creative Village building will be available Monday-Friday, 9 a.m. – 4 p.m. To gain access to these rooms, please visit the Student Success & Engagement front desk, located on the 2nd floor of UnionWest. While not required, room reservations can be sent to

Tech Lending
In-person service is available from Monday – Thursday, 8 AM – 7 PM and Friday, 8 AM – 4 PM.

Testing and Accessibility Services
UCF Student Accessibility Services (SAS) has both an on-campus and virtual presence and will hold both appointments and drop-in hours. Testing will be limited to UCF students who are registered with SAS. In-person office hours are Tuesday and Thursday, 8 AM – 5 PM. Virtual office hours are Monday, Wednesday, and Friday, 8 AM – 5 PM.

Wellness and Health Promotion Services
Downtown services remain available both virtually and in-person. Wellness coaching appointments are available via phone with staff by calling 407-823-5841. Biofeedback relaxation training is offered in-person on Mondays by appointment, and HIV testing and counseling is offered in-person on Tuesdays by appointment.


UnionWest at Creative Village housing is open for residents. For questions related to UnionWest housing operations, please visit the UCF Coronavirus FAQ website.


Check the UCF Downtown events calendar for a complete list of events throughout the semester.

Downtown Market Days will not take place in Spring 2021.


Dunkin’ – UnionWest at Creative Village: Open

Subway – UnionWest at Creative Village: Open

Starbucks  – Marriott Orlando Downtown: Open

Due to limited traffic on campus for the spring 2021 semester, food trucks may not be available on a daily basis.


Downtown Parking Office Hours
Open Monday – Thursday 10 AM – 2:30 PM. The office is closed Friday – Sunday.

Downtown Express Shuttle Service
Shuttle service between UCF Downtown and main campus resumed on Jan 11. The latest schedule can be found on the Parking and Transportation website.

Both the UCF Amelia Garage and UCF Parramore Garage are open to the campus community.