Keeping UCF a safe place to learn, live, work and play is a team effort that requires each of us to look out for ourselves and one another.

At UCF, there are resources in place to help you stay healthy and well physically and mentally, along with services in place to protect our campuses.

Health and Wellness

Student Health Services currently provides telehealth as well as direct, in-person appointments for care at the Student Health Center on main campus, the College of Medicine clinic and the UCF Downtown/UnionWest clinic. To schedule an appointment at any of these locations, call 407-823-2701.

Fall 2021 Hours of Operation:

  • Main campus health center: Monday through Friday, 8:30 a.m. to 6 p.m.; Saturday 10:00 a.m. to 2 p.m.
  • UCF Downtown UnionWest clinic: Monday through Friday, 8:30 a.m. to 5 p.m.
  • College of Medicine clinic: Monday through Friday, 8:30 a.m. to 5 p.m.

The pharmacy, located in the main campus Student Health Center, is open Monday through Friday, 8 a.m. to 6:30 p.m., and Saturday 10 a.m. to 2 p.m. You can pick up prescriptions and over-the-counter items in person or schedule for delivery. For more information about the pharmacy and other Student Health Services, visit this UCF Today story.

The Student Health Center also is serving as a COVID-19 testing and vaccine site this fall.The UCF Recreation and Wellness Center and RWC @ Downtown are open, offering fitness centers, group exercise classes, intramural sports, outdoor recreation areas and much more.

Wellness & Health Promotion Services, housed on the first floor of the RWC, offers a variety of well-being programs – ranging from social wellness to nutrition to stress management – to help students. Call 407-823-5841 to make an appointment, or click here to request a workshop for your group or area.

Mental Health Resources

UCF’s Counseling and Psychological Services (CAPS) provides crisis-intervention services and comprehensive psychological services for students by appointment, walk-in or 24/7 hotline.

CAPS can be reached by calling 407-823-2811. For after-hours services, call 407-823-2811 and press 5 to be connected to a licensed therapist.

For faculty and staff, the Employee Assistance Program (EAP) is a free, confidential benefit that offers the support and resources for addressing a variety of personal challenges or concerns. The EAP provides in-person, telephone or video counseling with licensed professionals for grief, depression and other issues; support for issues such as adoption, childcare, eldercare, financial & legal issues, identity theft, and more; and expert negotiators who assist with lowering medical bills.

Not Sure Where to Start?

Try UCF Cares, the umbrella for student-related care resources. Visit for resources and support with academics, finances or personal wellbeing. Free services and information are available for academic distress, homelessness, bias incidents, mental health concerns, financial challenges and more. E-mail or call 407-823-5607.

Any student or employee who has been impacted by crime, violence or abuse can contact a confidential specialist from UCF Victim Services for free advocacy and support. Specialists will explain options make connections to appropriate campus and community resources, and provide other assistance. Reach a victim specialist 24/7 by calling 407-823-1200 or texting 407-823-6868 to discuss what you’re experiencing.

Campus Safety

UCF Police Officers patrol UCF’s campuses 24/7, and the department’s communications center is also available around the clock via the non-emergency line, 407-823-5555, or by dialing 911 in an emergency.

Meet UCF Police officers and learn about safety resources by stopping by the Community Outreach Center in the Student Union, and visit UCFPD’s transparency website to learn more about the policies that guide officers’ actions. The UCF Mobile app also includes several safety features, including the GoSafe virtual walk or ride escort for tracking a friend’s safe trip from point A to point B.

When certain crimes occur on or near UCF’s campuses, students, faculty and staff may receive a UCF Alert or Timely Warning message that informs them of what happened and the precautions to take. This is in accordance with federal legislation known as the Clery Act.

For additional information about the safety initiatives on campus, visit