The coronavirus pandemic has certainly changed daily routines for everyone, but Knights must ‘Charge On’ as best they can in every circumstance. On March 18, the university moved to a period of remote instruction that continues through the summer semesters. And while we know being on campus can help advance your academic success, connect with others, access resources and find support, UCF is still providing ways to do all of these things virtually.

Academics

Student Academic Resource CenterSARC is available to help you transition to remote instruction and to provide academic support. Through videoconferencing you can get assistance from tutors, supplemental instruction leaders and academic coaches.

UCF Libraries: Whether you’re trying to find a free textbook, need to connect with a librarian for help, or are looking for scholarly articles, videos, or books, UCF Libraries can help. Check out the department’s academic resources guide for more details.

Students can also use the Ask Us feature for live librarian assistance Monday through Thursday 9 a.m. to 9 p.m., Friday 9 a.m. to 5 p.m., and Saturday 1 p.m. to 5 p.m.

University Writing Center: If you need help writing any papers, personal statements, resumes and more, the UWC is offering online consultations via Zoom. The UWC has a wide range of availability for consultations throughout Summer 2020, but be sure to  schedule your appointment at least two hours in advance.

For more resources and tips for online courses, click here.

Advising

UCF Online Connect Center: Registered UCF Online students can access help through this center, which provides advocates and guides throughout your fully online academic experience. Success coaches are available to help locate resources and create effective strategies.

Please note, that this service is intended for students whose entire degree programs are only offered online.

Knights Major Exploration and Transition CenterThis advising resource is for students who are undeclared, exploring majors and transferring to UCF. Stay connected with the department on Twitter @UCFKMETC.

Students with declared majors should contact their college for more information about advising.

Financial Aid

UCF’s Office of Student Financial Assistance is physically closed on campus, but the department’s staffers are working from home to process requests, forms and provide assistance. To contact them, email finaid@ucf.edu  

Health and Wellness

Counseling and Psychological Services: Students already familiar with CAPS and those interested in using its services for the first time can access phone or online video-conferencing appointments.  CAPS is also extending its services to Spring 2020 graduates, students who are not currently enrolled but will be during Fall 2020 and incoming first-year students who have completed the proper requirements at low costs. Call  407-823-2811 for more information or to schedule an appointment.

Student Health Services: Telehealth  appointments are available Monday through Friday from 8:30 a.m. to 5 p.m. at UCF’s main, downtown and medical campuses. To schedule, call 407-823-2701.  SHS has also begun to offer limited in-person services.  These include shots, acute dental care and gynecology.

SHS’ pharmacy also remains open for students in need of prescriptions. These items may be picked up in person outside of the building or delivered to your home.

Support-group meetings typically offered through the Collegiate Recovery Center, including AANA and Al-Anon, can now be accessed online.

RWC+: The Recreation and Wellness Center’s mission is to provide students, no matter their interests, goals or level of fitness, with a variety of ways to be active – and that remains the same even during quarantine. RWC+ is the department’s online programming, including live stream fitness classes on Instagramhome workouts, esports leagues, sports trivia events, club sports and more, to help you get or stay moving and reduce stress.

Students with disabilities can access assisted workouts at home that are developed by the RWC and UCF physical therapy doctoral students.   Students can also request consultations with a certified personal trainer to discuss questions related to creating home workout routines.

If you need captioning access or another accommodation in order to participate in RWC+ live or Zoom events, contact Andrea Snead at  andrea.snead@ucf.edu. Please note, at least 48 hours’ notice best assures necessary access can be coordinated.

Wellness and Health Promotion Services: WHPS is still offering wellness coaching over the phone, as well as one-on-one stress management sessions and gardening consultations. Call 407-823-5841 to schedule an appointment.  You can also check out the department’s Facebook,  Instagram  and  Twitter accounts for information and digital content related to some of their traditional services.

Cooking demonstrations, mindful meditation videos and more are also available on their YouTube channel.

Services

Career ServicesStudents can schedule remote appointments, submit their resume for review and attend online events through  Handshake.

Through the newly launched Virtual Career Center, students can schedule appointments with CS staff, prepare for interviews, request a resume critique, explore career assessments and more.

The department has also created a career toolkit during COVID-19.

For more information on searching for a job during the pandemic, click here

Knights PantryStudents in need can still access free groceries from this campus resource by signing up online for curbside pick-up Monday through Friday from 10 a.m. to 5 p.m.

LGBT+ Services: Whether you’re looking for guidance on coming out, are looking for local and national organizations for support, or are interested in learning how to be a better ally, Student Development and Enrollment Services has a page dedicated to LGBT+ resources.

For daily content you can also check out LGBTQ+ services on Instagram and Facebook.

Multicultural Academic and Support Services: MASS is providing online advising through Skype and/or Zoom to any multicultural and/or first-generation students. Workshop and scholarship information is also available on the MASS website.

Student Care Services: SCS is working with students remotely for concerns related to mental health, interpersonal violence, academic or personal distress. If anyone is aware of a student who needs additional support during this difficult time, they are encouraged to complete a Student of Concern form or refer the student to e-mail us at caremanager@ucf.edu.

The department is also helping to distribute UCF’s COVID-19 Emergency Relief fund to students in need. Students who are experiencing a distressing situation that significantly impacts academic or personal success should contact SCS by email at caremanager@ucf.edu

Students can also apply for aid from the federal CARES Act here.

Student Legal Services: Students can receive guidance and help from SLS by via phone consultations. To schedule one, email stulegal@ucf.edu or call 407-823-2538.

For more information on these and other services available to students, visit sdes.ucf.edu/sdes-online-resources

Technology

Now more than ever, technology is at the center of the educational experience, meaning that UCF’s IT Department and Center for Distributed Learning are working at maximum capacity to support the best digital learning experience the university can offer. Some of the resources they have developed specifically for this time are:

Keep Learning: A website with dedicated resources, support, updates and FAQs to guide students through the period of remote instruction.

Keep Teaching: An online guide for faculty that includes tips for delivering live and recorded lectures, workshops, announcements and support so they can deliver high quality instruction to students.

Students, faculty and staff can also access the IT Support Center, which is always available to help through email, chat, ticket submission or calling 407-823-5117.