Pay out of pocket:
- The Office of Student Accounts can be contacted for information on payment plans studentaccounts.ucf.edu.
Private aid that does not require SAP:
- Private Scholarships
- Private Loans
- Students who are nearing graduation may be eligible for additional funding through the Registrar’s Office registrar.ucf.edu/completion-grant/kggi/. Please note: To qualify for these awards students must go through the SAP appeal process first and receive a denial outcome.
FAQs Related to Receiving Aid
How do I maintain eligibility after being placed on Probation SAP status?
Students on Probation SAP status will remain on Probation until they naturally meet SAP, graduate, or fail to meet the terms of their Probation SAP status. To stay on Probation SAP status students must show academic progress at the end of each semester. Specific terms of Probation will be sent in the student’s appeal approval email, but in general, to remain on Probation students must do the following each semester:
- Follow approved Academic Plan
- Raise completion ratio
- Raise GPA
Note: Failure to follow any terms of Probation will result in immediate termination of Probation status and status will revert to Not Meet. Students in this situation have the option to re-appeal but may not use the same reason provided in initial appeal approval and must address the circumstances that caused them to be unable to meet the terms of the Probation status.
How does being on a Warning SAP status impact my aid?
Students on a Warning status are not meeting the GPA and/or completion ratio component of SAP. While on a Warning SAP status, students are still eligible to receive federal funding. If the grades earned during the student’s Warning term do not allow the student to meet all SAP components, they will be placed to Not Meet for their next semester of enrollment and lose aid eligibility for future semesters at that time.
How does my first undergraduate degree impact my SAP status as a second-degree seeking student?
All coursework attempted while classified as an undergraduate student will count towards a second-degree seeking student’s SAP status. This means their cumulative GPA and Completion Ratio will include coursework taken while seeking their first undergraduate degree. The only exception is for the Maximum Time Frame component of SAP. Second-degree seeking students are allotted up to 70 attempted credit hours not including any coursework attempted while seeking their first degree.
How long before I know the SAP appeal outcome?
Outcome will be determined and sent to the student via their Knights email address within 2-3 weeks of submission of a complete appeal.
Note: Incomplete submissions should expect a longer time frame as they will be pended until requested documentation is received. Once student submits all additional required documentation, outcome will be determined within 2-3 weeks from that time.
My SAP appeal was approved, now what?
Students with approved SAP appeals will be placed on Probation SAP status. Students on Probation are eligible to receive financial aid only for coursework that is required for completion of their degree program. Please allow 7-10 business days from the date of approval for your aid eligibility to be reviewed and placed on your account.
My SAP appeal was denied, now what?
Students with a denial outcome will receive the specified reason for the decision in their denial outcome email. Students have the option to re-appeal a denied outcome with a maximum of three appeal submissions per semester. Please keep in mind that a re-appeal without new information or documentation from the original denial will not be accepted.
Students who do not wish to re-appeal or have their re-appeal(s) denied will need to seek alternative payment methods that do not require them to meet SAP until they either meet SAP again naturally or graduate, whichever occurs first.
Was my Satisfactory Academic Progress (SAP) appeal received?
You can review whether your appeal has been received on your myUCF Student Self Service Center by selecting the “View Financial Aid Status” link. The SAP appeal is listed as “Petition for Reinstatement” on this screen and will show as Pending once received.
What kinds of supporting documentation should I submit for Satisfactory Academic Progress (SAP)?
Acceptable supporting documentation must verify the circumstance described and correlate the circumstance with the term(s) of unsuccessful coursework. Documentation must also be provided by an official third party.
Examples of acceptable documentation include:
- Medical records
- Police records
- Signed letter on official letterhead from a therapist, counselor, member of religious organization, or other person with professional relationship to student who was aware of circumstance
Examples of unacceptable documentation include:
- Letter from family and/or friends
What should I submit with my SAP appeal?
A complete appeal must include signatures from both student and academic adviser in all applicable areas, a written explanation of the circumstances that caused the student to fall below Satisfactory Academic Progress (SAP) standards, and official third-party documentation to support the explanation.
When is Satisfactory Academic Progress (SAP) determined?
Satisfactory Academic Progress includes your entire academic history and is automatically updated at the end of each semester to include new grades. We begin the process of determining SAP status for the next term after grades post and typically complete this process within 1-2 weeks of grades posting.
Where can I view my SAP status?
Satisfactory Academic Progress (SAP) status can be viewed on your myUCF Student Self Service Center by selecting the “View Financial Aid” link and then selecting the current aid year. Once on the award page select the link for “Satisfactory Academic Progress” to view your status for the term selected.
Why aren’t students who exceed Maximum Time Frame eligible for a Warning status for Satisfactory Academic Progress?
The Warning status allows students one term to meet all Satisfactory Academic Progress components naturally. Students who have exceeded Maximum Time Frame will never meet all SAP components naturally, which is why they are ineligible for the Warning status. However, students who are nearing Maximum Time Frame do periodically receive courtesy notification of our SAP policy to determine whether they will graduate prior to exceeding Maximum Time Frame.
Why is my calculation of completion ratio different from the Financial Aid Office?
A student’s calculation can differ for several reasons:
- Inclusion of test credits (AP, IB, AICE, etc)
- Change of grade
- Grade(s) posting late (transient, transfer hours if first term at UCF)
Students can request a recalculation of their completion ratio through the appeals process. Please include all resources used for self-calculation for our review.
Why is my SAP appeal pending?
Outcome will be determined and sent to the student via their Knights email address within 2-3 weeks of submission of a complete appeal. Note: Incomplete submissions should expect a longer time frame as they will be pended until requested documentation is received. Once student submits all additional required documentation, outcome will be determined within 2-3 weeks from that time.
If your appeal submission is incomplete, you will be sent an email notification to your Knights email account detailing what we are missing. We will also place a SAP Appeal Pending item on the To Do list on your myUCF Student Self Service Center.
Examples of why an appeal may be pending:
- Missing signatures
- No explanation or explanation doesn’t address term(s) in question
- No documentation provided
Note: If pending items are not received within 45 days of initial request the appeal will be cancelled due to inactivity.
Will I receive notification regarding my Satisfactory Academic Progress (SAP) status?
Meet SAP status:
- Do not receive notification.
Warning SAP status:
- Email notification sent to Knights email account before start of the Warning semester
- Reminder email notification sent to Knights email account towards the end of the Warning semester
Not Meet SAP status:
- Email notification sent to Knights email account before start of the Not Meet semester
Students approaching maximum time frame component of SAP:
- Courtesy reminder of our SAP policy is periodically sent to Knights email accounts of students who are approaching but have not yet met the maximum time frame
- Courtesy notification sent to students who will exceed maximum time frame once grades post for the current semester
Will my undergraduate coursework impact my graduate SAP status?
Satisfactory Academic Progress for graduate students will only take coursework completed while classified as seeking a graduate degree into consideration. Undergraduate coursework from prior undergraduate degree(s) will not apply towards the graduate SAP status. However, any undergraduate coursework taken while classified as seeking a graduate degree will be included in the graduate SAP status.
Will pursuing multiple degrees impact my SAP standing?
Students attempting multiple degrees have a higher probability of exceeding the Maximum Time Frame component of SAP. For further information please see Maximum Time Frame and Multiple Degrees.