Communication and Conflict, B.A.

Get More Information

Fill out the form below, and we'll send you more information about the Communication and Conflict, B.A. program.

  • This field is for validation purposes and should be left unchanged.

The Communication and Conflict B.A. focuses on skills and knowledge that empower careers in mediation, arbitration, employee assistance providers, human resources, and management. The major also serves as excellent preparation for graduate studies in communication, management, and law. Students study the interaction of communication and conflict at all levels from the interpersonal to the intercultural, with a strong emphasis on experiential learning and real world applications. The B.A. in communication and conflict is an open access degree program that is committed to offering a complete online curriculum supplemented with traditional classes.

Degree Requirements

Please see the UCF undergraduate catalog ( for a complete list of degree requirements and other important information about the program.

Due to restrictive state regulations, UCF is not permitted to provide online courses or instruction to students in some states. More information is available here.

  • Students who change degree programs and select this major must adopt the most current catalog.
  • Co-op or internship credit may be used in this major with prior advisor approval.
  • Students cannot exceed a total of six credits of internship, co-op, and independent study credits combined.
  • Students must consult with a school advisor.
  • School residency requirement consists of at least 24 semester hours of regularly scheduled 3000-4000 level courses taken from the Nicholson School of Communication.
  • All prerequisites of courses taught within the College of Sciences will be enforced.

Core Requirements: Basic Level (3 Credit Hours)


Select 1:

  • SPC 1608: Fundamentals of Oral Communication (3 hrs) or
  • SPC 1603C: Fundamentals of Technical Presentations (3 hrs) or
  • COM 1000: Introduction to Communication


  • STA 2014C: Principles of Statistics (3 hrs)*

*STA 2014C may not be offered online every semester. Transient course work may be needed to complete this requirement.

Computer Science

Select 1:

  • CGS 1060C: Introduction to Computers (3 hrs) or
  • CGS 2100C: Computer Fundamentals for Business (3 hrs) or
  • CGS 2585C: Desktop/Internet Publishing (3 hrs) or
  • CGS 3175: Internet Applications (3 hrs)

Core Requirements: Advanced Level (12 Credit Hours)

Take all of the following:

  • COM 3801: Communication Theories of Interpersonal Conflict (3 hrs)
  • COM 3800: Conflict Communication Research Methods (3 hrs)
  • COM 4804: Conflict & Communication Context (3 hrs)
  • COM 3802: Communication & Conflict (3 hrs)

Restricted Electives (21 Credit Hours)

Internal Restricted Electives (15 Credit Hours)

  • COM 3120: Organizational Communication (3 hrs)
  • COM 4014: Gender Issues in Communication (3 hrs)
  • COM 4461: Intercultural Communication (3 hrs)
  • COM 4803: Third Party Processes & Intervention (3 hrs)
  • COM 4805: Transformative Communication (3 hrs)
  • COM 4941: Internship (1 hr)
  • PUR 4400: Crisis Communication (3 hrs)
  • PUR 4000: Public Relations (3 hrs)
  • RTV 4403: Electronic Media, Technology, and Society (3 hrs)

A maximum of 6 credits of any combination of the following can be used as an Internal Restricted Elective:

  • COM 4906: Directed Independent Study (1 hr) or
  • COM 4941: Internship (1 hr) or
  • COM 4949: Cooperative Education (0 hrs) or
  • SPC 4949: Cooperative Education (0 hrs)

Select 1:

  • ENC 3241: Writing for the Technical Professional (3 hrs) or
  • ENC 3250: Professional Writing (3 hrs) or
  • ENC 3311: Essay as Cultural Commentary (3 hrs) or
  • ENC 3314: Writing in the University (3 hrs) or
  • ENC 3315: Augmentative Writing (3 hrs) or
  • Other upper division COM or SPC courses with prior approval of department advisor (3 hrs)

External Restricted Electives (6 Credit Hours)

A minimum of six upper division credit hours with NSC advisor approval selected from courses in Business, Legal Studies, Psychology, Public Administration, or other related areas, or courses within the Nicholson School of Communication but outside of the Human Communication area (i.e. Advertising-Public Relations, Journalism, or Radio-Television) not specified as restricted internal electives above.

Capstone Requirements

  • COM 4806: Communication & Conflict Case Studies (3 hrs)

For additional information contact:

Rebecca Morales

Telephone: 407-823-2681

Fax: 407-823-0367

Nicholson School of Communication

College of Sciences

Career Opportunities

  • arbitrator
  • conciliator
  • counselor
  • dispute resolution administrator
  • employee assistance provider
  • family court mediator
  • family law facilitator
  • foreclosure mediation coordinator
  • human resources administrator
  • mediator

Watch Video

For More Information About UCF Online

Contact the UCF Online Connect Center to learn more about available online programs or for help finding an online degree that works for you.