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What is an UCF Online Coach?

Your online admissions and student support teams.
From application to graduation, the UCF Online Connect Center team will work with you as advocates and guides throughout your fully online academic experience at UCF. Success coaches are available to help you locate resources and create effective strategies to ensure your success.

Your success coach is a specifically trained, motivational partner who will be with you on your academic journey, from application through graduation. Through frequent and proactive engagement, your success coach will collaborate with you to co-develop strategies and skills that will help you to meet your academic, career, and personal goals. 

Your success coach will be your main point of contact as you complete your program. You’ll still work directly with your academic and finance advisors on specific needs related to your academic and finance plans, and your success coach will be there as an added measure of support to collaborate on:

  • Creating strategies to keep you on track to graduate
  • Connecting you to appropriate resources for program specific support
  • Developing plans that align with your career goals

A success coach provides high-level support, coordination and guidance for UCF Online students from the time of admission through graduation. Students can contact their success coach for anything nonacademic. All academic questions should be sent to their instructor or academic advisor.

Hours of Operation:
Mon – Fri: 8 a.m. – 7 p.m. (ET)
Sat: 10 a.m. – 2 p.m. (ET)
Closed Sundays & Holidays
Call Now

Call Today: 855-903-8576

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Meet Your Coaches

  • Michele Morrell
    Success Coach
    Ph: +1(407)882-4236
  • Nastassja Schmitt
    Success Coach
    Ph: +1(407)882-4237
  • Semone Baker
    Coach Manager
    Ph: +1(407)8230367
  • Amanda Osorio
    Connect Specialist
    Ph: +1(407)8230537
  • Emily Asaro
    Connect Specialist
    Ph: +1(407) 823-5986
  • Joanie Sather
    Director, Student Coaching
  • Jennifer Gonzalez
    Success Coach
    Ph: +1(407)882-4233
  • Johanny Santana
    Success Coach
    Ph: +1(407)882-4234
  • Shannon Harmon
    Success Coach
    Ph: +1(407)882-4239
  • Renee Montgomery
    Success Coach, Special Tuition Programs
    Ph: +1(407)882-4250
  • Natasha Williams
    Coach Manager
    Ph: +1(407)882-4241
  • Sean-Michel Dement
    Success Coach
    Ph: +1(407)882-4238
  • Melanie Toribio
    Success Coach
    Ph: +1(407)882-4235
  • Keisha Gibson
    Connect Specialist
    Ph: +1(407)882-4243
  • Omar Pinto
    Success Coach-Special Tuition Programs
    Ph: +1(407)882-4249
  • Monique Carter
    Coach Manager
    Ph: +1(407)882-4240
  • Barbara Busch
    Connect Specialist
    Ph: +1(407)882-4244
  • Danielle Christ
    Connect Specialist
    Ph: +1(407)882-4245