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Top Online Student Support Services & Resources

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Why UCF Online Students Need the UCF Mobile App

Be more connected than before with the UCF Mobile App. Through the UCF Online persona, access to UCF is at your fingertips wherever you go.

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UCF Mobile

Show Your School Spirit

A Show your UCF school spirit with mobile and desktop wallpapers, Facebook cover photos and profile picture frames, and Zoom backgrounds. Download these UCF-themed graphics and share the university’s vision of limitless possibilities.

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Blurred background of hands UCF Online Connect Center filled with people

Need to talk with someone?

A leader in online education, UCF understands that online learning requires a different approach to helping you stay engaged and succeed. The UCF Online Connect Center provides a dedicated staff of coaches who personally support you — from deciding if online is a good fit for you through graduation. Our coaches are equipped to help you with work/school/life balance, navigate the university’s many systems, and connect you with the resources you need.

Hours of Operation:
Mon – Fri: 7 a.m. – 7 p.m. (ET)
Sat: 10 a.m. – 2 p.m. (ET)
Closed Sundays & Holidays

Connect with a Coach

Virtual Video Drop-In Hours

Have a quick question? Each Tuesday between 4p.m. – 6p.m. (Eastern Time), and each Thursday between 11a.m. – 1p.m. (Eastern Time), we’ll have a coach on standby on our new virtual drop-in line to help answer any questions you have. No appointments needed, just log in to our virtual drop-in line during those times and either voice or video chat directly with one of our coaches. Chat link will become available during availability window.

Video Chat is Available
Tuesday: 4 P.M. – 6 P.M. (EST)
Thursday: 11 A.M. – 1 P.M. (EST)

Chat Now! Chat Now!
UCF Alumni

Connect with Other UCF Online Students and Alumni

Connect with Alumni in your area for special events, sports viewings and social support.

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Complaint Submission

The University of Central Florida supports the right of students to file grievances, lodge complaints, and make appeals in a safe environment free of fear, retaliation, or other adverse consequence. The University has a number of offices and committees that are responsible for implementing the institution’s established procedures for addressing written academic and non-academic student complaints.
Submit Complaint