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What is an UCF Online Coach?

Your online admissions and student support teams.
From application to graduation, the UCF Online Connect Center team will work with you as advocates and guides throughout your fully online academic experience at UCF. Success coaches are available to help you locate resources and create effective strategies to ensure your success.

Your success coach is a specifically trained, motivational partner who will be with you on your academic journey, from application through graduation. Through frequent and proactive engagement, your success coach will collaborate with you to co-develop strategies and skills that will help you to meet your academic, career, and personal goals. 

Your success coach will be your main point of contact as you complete your program. You’ll still work directly with your academic and finance advisors on specific needs related to your academic and finance plans, and your success coach will be there as an added measure of support to collaborate on:

  • Creating strategies to keep you on track to graduate
  • Connecting you to appropriate resources for program specific support
  • Developing plans that align with your career goals

A success coach provides high-level support, coordination and guidance for UCF Online students from the time of admission through graduation. Students can contact their success coach for anything nonacademic. All academic questions should be sent to their instructor or academic advisor.

Hours of Operation:
Mon – Fri: 8 a.m. – 7 p.m. (ET)
Sat: 10 a.m. – 2 p.m. (ET)
Closed Sundays & Holidays
Call Now

Call Today: 855-903-8576

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Meet Your Coaches

  • Michele Morrell
    Success Coach
  • Nastassja Schmitt
    Success Coach
  • Semone Baker
    Coach Manager
  • Amanda Osorio
    Connect Specialist
  • Emily Asaro
    Connect Specialist
  • Joanie Sather
    Director, Student Coaching
  • Jennifer Gonzalez
    Success Coach
  • Johanny Santana
    Success Coach
  • Shannon Harmon
    Success Coach
  • Renee Montgomery
    Success Coach, Special Tuition Programs
  • Natasha Williams
    Coach Manager
  • Melanie Toribio
    Success Coach
  • Keisha Gibson
    Connect Specialist
  • Monique Carter
    Coach Manager
  • Barbara Busch
    Connect Specialist
  • Danielle Christ
    Connect Specialist