Communication In an Online course

Video Transcription

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I think communication is really important
in an online course. It makes the student

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feel like they’re a valued asset to the
course, especially when interacting with

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other students. I’ve seen discussion
posts that I’ve been so impressed by,

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where a student will ask a question and
another student who doesn’t even know

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them takes the time to write out step by
step exactly how to do it. It’s really,

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really nice to see that there’s still
that camaraderie amongst students

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and that communication is
really important.

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If a student hasn’t taken online courses
before because they don’t know how

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to check the chat or how to check who’s
online, that proves to be a challenge.

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But once you get into the flow of things,
it makes it more engaging because you’re

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able to have more than five minutes at
the end of class to talk to someone. You

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can have a conversation that’ll last
because you have a record of it.

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In a face-to-face environment, a lot of
times you’re kind of shy to go up and try

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to talk to other students. In the case of
the professor, it’s very difficult because

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most classes are really big. And if you
can’t make the office hours, then you’ll

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try to talk to an instructor before or
after class and that’s usually when

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they get swarmed. So you’re never
going to get much accomplished

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at that point. Whereas, if you’re trying
to contact an instructor online, it’s just

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as simple as sending them a message
real quick. You don’t have to worry about

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trying to get a hold of them because
they’ll get back to you.

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I’ve had great experiences with the
faculty so far in terms of getting instant

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feedback, whether it’s through a tweet,
whether it’s through an e-mail, whether

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it’s through a voicemail message, but
the best is just being able to talk to the

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professor in a one-on-one
type of discussion.

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In almost every job you’re going to have
in the future, so much of the work

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you’re going to be doing is through
online, through emailing, and through

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proper clear communication. So I think
these online courses give you the

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opportunity to be able to not only
communicate with your peers, but

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your superiors, and be able to do that
clearly and have clarity in your messages.