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Program at a Glance

Rosen College of Hospitality Management
Hospitality Services
U.S. News & World Report Best Colleges - Most Innovative 2024

Formulate and Implement Strategies for Success

The M.S. in Hospitality and Tourism Management program helps you advance your career within the global hospitality and tourism industry by maintaining a competitive skill set. Build on your strengths and interests, broaden your knowledge of the industry, and sharpen your management skills. Plus, the program incorporates your professional and extracurricular experiences into our interactive learning environment.

As a graduate student in hospitality and tourism management, choose from a thesis and non-thesis option. The thesis option is a great fit if you’re interested in the scientific study of the various aspects of the hospitality and tourism industry. You’ll also want to choose this path if you plan to pursue a doctoral degree or a professional research position. The non-thesis option provides a wealth of opportunity if you’d like to gain a managerial or leadership position within the industry. The emphasis of the non-thesis option is on coursework, practical experience, and real-world insight.

Complete your degree in a format that works best for you. Enroll in the online master’s in hospitality and tourism management degree program, take it on campus or customize it through a mix of both to fit your schedule and budget. Please note that the thesis option is not available to students who study fully online.

As a graduate from the Rosen College of Hospitality Management, you’ll be in high-demand for hospitality and tourism organizations around the globe. Many of our alumni go on to work for leading employers including the Walt Disney World Company, Universal Orlando Resort, Hilton, Marriott International, Loews Hotels, Royal Caribbean Cruise Lines, Orange County Convention Center and so many more.

Available Tracks:

Rosen College Professor Helping Students


The online master’s in hospitality management program is ranked No. 1 in the nation by BestColleges.
Ranked in the top 5 among best colleges for hospitality and tourism in the world by CEOWorld magazine and in the ShanghaiRankings for research.
Rosen grads have a 97% placement rate upon graduation — working for top industry employers, including Disney, Universal, Hilton, Marriott, as well as high-end restaurants around the area.
There are 12,000+ Rosen alumni across the nation and world that offer networking opportunities and industry connections.

Application Deadlines

July 1
December 1
April 1

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Course Overview

Critical Issues in Hospitality Human Resources

Analysis of HR critical factors affecting operation and profitability of hospitality enterprises. Examination of emotional labor, empowerment, burnout, service orientation, turnover, absenteeism, compensation.

Analysis of the unique problems of managing organizations in the hospitality and guest services industry.

Capstone experience with strategic decision-making principles in hospitality/tourism. Application of skills, knowledge and understanding of areas of concern for formulating and implementing operational strategies.

Hospitality Management & Tourism Skills You'll Learn

  • Prepare for higher-level management and leadership positions with the knowledge, connections and experience to gain a competitive edge in the marketplace
  • Apply high-level academic knowledge to real-world management challenges
  • Handle the analytical, financial, logistical, operational and management challenges that managers face on a daily basis

Career Opportunities

  • Hotel Manager
  • Restaurant Manager
  • Travel and Tourism Services Marketing Manager
  • Convention or Conference Manager
  • Director of Special Events
  • Director of Sales

Admission Requirements

The hospitality and tourism management master’s degree at UCF accepts applications three times throughout the year: fall, spring and summer. You must apply online and submit all requested materials by the established deadline.

The typical candidate:

    • Is a professional working in a position related to hospitality, tourism or events.
    • Holds an undergraduate degree in hospitality, business management or a related discipline.
    • Understands that advanced educational training is required to be competitive in the thriving hospitality, tourism and event industry.

Admission is restricted each semester to individuals showing high promise of success in postgraduate studies. In addition to the requirements, other indicators of promise include the applicant’s extracurricular activities, work experience, job responsibilities and leadership experience, which will be considered in making admissions decisions.

To apply, submit the general graduate admissions requirements, as well as the following items by the deadline:

    • One official transcript (in a sealed envelope) from each college/university attended
    • Goal statement
    • Résumé
    • Three letters of recommendation
    • The GRE/GMAT is not required, however, the Admissions Committee may ask for the GRE/GMAT to strengthen a candidate’s application package.

Rosen College of Hospitality Management News

Colleges & Campus
UCF Awards Promotion and Tenure to 104 Faculty
The designations recognize years of excellence and productivity in teaching, research and service.
Colleges & Campus
Cynthia Mejia Named Dean of Rosen College
Mejia joined UCF as a faculty member in 2013, bringing with her 20 years of industry experience in food and beverage and hotel operations management.
Colleges & Campus
UCF Professor Shares Tourism Insight with United Nations
In honor of National Travel and Tourism Week, Rosen College Professor Robertico Croes reflects on a presentation he gave related to the observances’ theme this…
Arts & Culture
Celebrating Graduate Excellence in Research, Mentorship, and Scholarship at UCF
Recognizing students and faculty for their outstanding contributions to the UCF community.

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