Conflict Resolution and Analysis

Program Description

The graduate certificate in Conflict Resolution and Analysis provides a deeper understanding of the origins and root causes of conflict. Conflict is rampant in society, ranging from personal and workplace conflicts to global conflicts. Students will learn strategies for managing and resolving interpersonal and community conflicts, which are essential in the community and workplace. This certificate will be attractive to students planning to attend law school, legal professionals, social work, law enforcement, business, education, to name a few.

International students (F or J visa) are required to enroll in a full-time course load of 9 credit hours during the fall and spring semesters. Only 3 of the 9 credit hours may be taken in a completely online format. For a detailed listing of enrollment requirements for international students, please visit http://global.ucf.edu/. If you have questions, please consult UCF Global at 407-823-2337.

UCF is not authorized to provide online courses or instruction to students in some states. Refer to State Restrictions for current information.

Curriculum

The graduate certificate in Conflict Resolution and Analysis consists of three required courses and two elective courses for a total of 15 credit hours.

Total Credit Hours Required: 15 Credit Hours

Required Courses—6 Credit Hours

Students must satisfy the prerequisites for each course before enrolling in the class.

• PLA 6247 - Conflict Resolution Theory 3 Credit Hours
• and
• PLA 6515 - Understanding Human Behavior and Conflict 3 Credit Hours

Electives—6 Credit Hours

Students must satisfy the prerequisites, if any, for each course before enrolling in the class. Choose two of the following courses.

• COM 6046 - Interpersonal Communication 3 Credit Hours
• or
• COM 6047 - Interpersonal Support in the Workplace 3 Credit Hours
• or
• COM 6145 - Organizational Communication 3 Credit Hours
• or
• COM 6425 - Symbolism in Terrorism 3 Credit Hours
• or
• COM 6463 - Studies in Intercultural Communication 3 Credit Hours
• or
• COM 6467 - Studies in Persuasion 3 Credit Hours
• or
• COM 6468 - Communication and Conflict 3 Credit Hours
• or
• MAN 6448 - Conflict Resolution and Negotiation 3 Credit Hours
• or
• PAD 6397 - Managing Emergencies and Crises 3 Credit Hours
• or
• PAD 6439 - Leadership in Public Service 3 Credit Hours
• or
• PAD 6705 - Public Sector Communications 3 Credit Hours
• or
• PLA 6245 - Advanced Applied Negotiation and Conflict Resolution 3 Credit Hours
• or
• PLA 6486 - Administrative Law 3 Credit Hours

Required Practicum Experience—3 Credit Hours

Students must complete the two required courses (listed above) before enrolling in the practicum experience. In addition, practicum must be taken in the last semester.

• PLA 6246 - Advanced Mediation and Conflict Resolution Practicum 3 Credit Hours

Application Requirements

Admission is open to those with a bachelor’s degree from a regionally accredited institution. An application to the graduate certificate program and official transcripts must be submitted. Applicants must apply online. All requested materials must be submitted by the established deadline.

Application Deadlines